Situated by the ocean, Solace by the Sea is a great choice for a stay in Ponce. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palmares, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a snack bar/deli.
Mayagüez (MAZ-Eugenio María de Hostos) - 71 min drive
Luis Munoz Marin Intl. Airport (SJU) - 105 min drive
Rafael Hernandez Airport (BQN) - 107 min drive
Restaurants
Chick-Fil-A - 5 min drive
El Mesón Sandwiches - 3 min drive
Popeyes Louisiana Kitchen - 6 min drive
Hot Bite Bar & Grill - 6 min drive
El Pescador Bar & Grill - 18 min walk
About this property
Solace by the Sea
Situated by the ocean, Solace by the Sea is a great choice for a stay in Ponce. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palmares, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a snack bar/deli.
At a glance
Hotel size
101 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Parking
Secured uncovered onsite self parking (USD 3.00 per stay)
Wheelchair-accessible parking on site
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Shared microwave
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Playground
Children's menu
What to do
Beach nearby
Working away
Meeting room
Services
24-hour front desk
Concierge services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1970
Garden
Picnic area
Terrace
Television in common areas
An outdoor pool
Outdoor entertainment area
Accessibility
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Handrails in stairways
Stair-free path to entrance
Tile flooring in room
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
More
Daily housekeeping
Access via exterior corridors
Special features
Dining
Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Fees & policies
Refundable deposits
A damage deposit of USD 100 will be collected before check-in
Optional extras
Early check-in can be arranged for an extra charge of USD 50.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 50.00 (subject to availability)
Pets
Service animals exempt from fees
Pet deposit: USD 100.0 per stay
Pets are allowed for an extra charge of USD 60 per pet, per stay
Parking
Uncovered self parking costs USD 3.00 per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 11:00 PM
Policies
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce
Frequently asked questions
Is there a pool at Solace by the Sea?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 11:00 PM.
Are pets allowed at Solace by the Sea?
Yes, cats and dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 60 per pet, per stay, and there's also a deposit of USD 100.0 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Solace by the Sea?
Yes. Self parking costs USD 3.00 per stay.
What are the check-in and check-out times at Solace by the Sea?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge of USD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 50.00 (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Solace by the Sea and nearby?
Solace by the Sea has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Solace by the Sea?
Yes, Palmares offers local and international cuisine.
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Reviews
Solace by the Sea Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
5.8
Amenities
7.2
Staff & service
5.4
Property conditions & facilities
Popular mentions
Room
Location
Service staff
Weather
Wifi
Shower
Bathroom
Refrigerator
Air conditioning
Coffee
Reviews
Verified review
6/10 Good
Aug 28, 2026
It is the second time that stay in this hotel. It is common that sunday theres no water in the facilites. But the Pool área is good for Kids and near by is a beach at walking distans.
Verified review
4/10 Fair
Apr 17, 2026
Pool was nice
Verified review
2/10 Poor
Jun 13, 2026
The use of Ai has made this property look amazing online. In person the property was the exact opposite. Our room smelled like smoke, there was only two working lamps, the front door did not shut properly nor feel safe, and the shower head was filled with mold. We left within the first hour of checking in due to these reasons. I would spend the extra money to stay near by at the Holiday Inn or any other hotel. I will say thank you to the staff that were helpful in ensuring we got a refund for our stay.
Verified review
10/10 Exceptional
Mar 6, 2025
I love the place really quiet,great staff,great location and really clean
Verified review
10/10 Exceptional
Jun 8, 2025
Loved the staff everyone was very friendly
Verified review
4/10 Fair
Nov 9, 2025
Not the best place to be with the family
Verified review
8/10 Very good
Dec 30, 2025
Rooms are Very clean ! Areas are clean also but I love to play basketball and the court was filthy and the basketball board and rim was broken . Overall very good !
Verified review
10/10 Exceptional
Apr 4, 2025
It was close to my family.
Verified review
10/10 Exceptional
Mar 23, 2025
Reallo Good
A great family experience.
Verified review
6/10 Good
Mar 3, 2025
Easy check in, checkout
Verified review
6/10 Good
Mar 24, 2026
Three rooms. Requested 1st floor rooms. Room 1 room had toilet and shower faucets running water. Room was changed to 2nd floor. Room was clean, but in the morning we found a dead roach.
Room 2: Smelled very bad, bed was made but dirty, small lizard and dead insects. Front desk admitted room was not used in a while
Room was changed to 2 floor, was clean.
Room 3: Clean but tv didn't work.
This hotel has wonderful public areas but urgently needs a rehab. The reception and rooms also need an update.
Staff were very helpful.
Verified review
2/10 Poor
Apr 6, 2026
The hotel is not the least similar to photos on the internet, no illusion. The entrance impresses, real-life dogs, but when you're inside it's something else, some depressing storage or laundry places, the fountain in the dirty entrance in the background, the pool looked dirty water, we never used it, the sidewalks to get to the dirty rooms, they need pressure washing machine. The doors of the horrible rooms use locks with keys and make noise when opening and closing, the good room, but the shower nasty, left us a day without hot water and the TV with an antenna that barely can see the channels, only two towels per room, no small towels and much less the floor when leaving the bathtub, my room a dead cockroach in the closet, I can only tell you that it is super quiet. I think you should better check hotels on your platform.
Verified review
8/10 Very good
Feb 13, 2025
Solace after storm
Simple and quiet. Staff was helpful in finding local places to eat. Relaxed by the pool with wild parrots and magpies singing nearby. An lone outpost surrounded by a hurricane destroyed waterpark. Locals play pickleball and volleyball there, so it has its own noncommercial community life. Truly restful and quiet.
Verified review
4/10 Fair
May 9, 2025
I liked it as it was secluded. Rooms need a lot of work. Pool and outside grounds well maintained and 3 to 11 staff was excellent. No water on my last night. Place needs some TLC and it would be wonderful. It sits in the middle of an abandoned water park.
Verified review
2/10 Poor
Feb 17, 2026
When we arrived at the hotel we realized that the photos are nothing like those that were taken for the promotion, the check-in was quick, we went to the room that was assigned to us and when we entered it smelled musty and the bathroom had cockroaches, we went to the front desk we let him know and they assigned us another room the same had the bottom of the door an opening of two fingers of space we had to ask for a towel to put it in the space so that no animals would not enter, there were many mosquitoes the interior of the room the pool was dirty, the drain of the bathtub and the sink did not go down well the water took a long time to go down, they did not offer breakfast or snacks, the room did not even have a refrigerator, the last day we found a fairly large cockroach in the bathroom, the hygiene of the room was not the best either.
Verified review
2/10 Poor
Apr 4, 2025
Beautiful reflection pool, no restaurant as advertised,no hot water,no Internet, room smells of mold, they gave me the wrong room then a attude went I came to office to fix their mistake. RUN
Verified review
8/10 Very good
Feb 24, 2025
Positive—lady at desk helpful and friendly.
Needs improvement—no Wi-Fi. Tv very limited. Not enough towels, cups, supplies. No ice. Bathroom door didn’t shut all the way
It was a bed and nothing more
Verified review
2/10 Poor
Sep 1, 2025
The personnel was great, The Breakfast was great.
The hotel has no signage from the road, it was hard to find. There’s no elevator. The room was hot, the AC was not working properly in some of the rooms as we learned when they were trying to find a room for me.
No safety at all. The rooms still have a regular key to open. It is so old and dilapidated. I did not feel safe to go in the pool. The Ice machine was out of service.
There’s no backup generator in the property; it is mandatory in any hotel in PR.
Verified review
8/10 Very good
May 27, 2026
Can improve the breakfast
Verified review
10/10 Exceptional
Jun 6, 2026
Our stay was short. Didn’t have enough time to adventure,
Verified review
2/10 Poor
Jun 8, 2026
Lie!! The pictures aren't the same on the web site, the place is horrible, and the pool water was green. Bye the way it has a lot of dog on front of the lobby door, make pi and pu💩💩.
Verified review
8/10 Very good
Mar 26, 2026
Stayed for one night. Air conditioning good. Staff excellent.
Verified review
6/10 Good
Mar 9, 2026
Need to upgraded the pool and the outside areas, the room was okei and the staff was excellent.