Solace by the Sea

Property class: 3
Family-friendly hotel in Ponce with outdoor pool and restaurant

Choose dates to view prices

Situated by the ocean, Solace by the Sea is a great choice for a stay in Ponce. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palmares, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a snack bar/deli.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $105
$114 total
includes taxes & fees
Oct 26 - Oct 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, 1 Queen Bed

A hotel room with a bed, bedside tables, a nightstand, a mirror, a bathroom with a shower, and a towel rack.

Standard Single Room, 1 Queen Bed

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

A hotel room with two beds, a bathroom, and a mirror.

Standard Double Room, 2 Double Beds

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, a dresser, and a mirror.

Superior Double Room, 2 Double Beds

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

A hotel room with a bed, bedside tables, a mirror, and a nightstand with a lamp.

Single Room, Accessible

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

A bedroom with a bed, bedside table, lamp, and a painting of a beach scene.

Standard Single Room, 1 Double Bed

  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Highway 2 at km 220.1, Ponce, 00733

What's nearby

  • Carribbean Cinemas Ponce Towne - 6 min drive - 6.5 km
  • Vicens Coliseum - 7 min drive - 7.0 km
  • Plaza of Delights - 10 min drive - 9.9 km
  • Parque de Bombas - 10 min drive - 9.9 km
  • La Guancha - 11 min drive - 11.5 km

Getting around

  • Ponce (PSE-Mercedita) - 22 min drive
  • Mayagüez (MAZ-Eugenio María de Hostos) - 71 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 105 min drive
  • Rafael Hernandez Airport (BQN) - 107 min drive

Restaurants

  • ‪Chick-Fil-A - ‬5 min drive
  • ‪El Mesón Sandwiches - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬6 min drive
  • ‪Rancho Playero - ‬6 min drive
  • ‪El Pescador Bar & Grill - ‬18 min walk

About this property

Solace by the Sea

  • Situated by the ocean, Solace by the Sea is a great choice for a stay in Ponce. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palmares, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a children's pool, and a snack bar/deli.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 101 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas

Parking

    • Secured uncovered onsite self parking (USD 3.00 per stay)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

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Reviews

Solace by the Sea Reviews

6.0

Good

6.0

Cleanliness

5.6

Amenities

7.0

Staff & service

5.4

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Weather
Wifi
Bathroom
Shower
Air conditioning
Refrigerator
Toilet

Reviews

Verified review

10/10 Exceptional

Love the outdoor pool and the beach was right around the corner 😀 😎
Verified review

6/10 Good

It is the second time that stay in this hotel. It is common that sunday theres no water in the facilites. But the Pool área is good for Kids and near by is a beach at walking distans.
Verified review

10/10 Exceptional

Outdoor pool excellent,clean and very nice.A/C in the room was fabulous. Staff was very nice Room was nice bathroom could be better. Due to previous reviews thought it wasn’t going ro be so good, and my thoughts were wrong. Had a wonderful weekend. Would book again
Verified review

4/10 Fair

Pool was nice
Verified review

2/10 Poor

The use of Ai has made this property look amazing online. In person the property was the exact opposite. Our room smelled like smoke, there was only two working lamps, the front door did not shut properly nor feel safe, and the shower head was filled with mold. We left within the first hour of checking in due to these reasons. I would spend the extra money to stay near by at the Holiday Inn or any other hotel. I will say thank you to the staff that were helpful in ensuring we got a refund for our stay.
Verified review

10/10 Exceptional

I love the place really quiet,great staff,great location and really clean
Verified review

10/10 Exceptional

Loved the staff everyone was very friendly
Verified review

4/10 Fair

Not the best place to be with the family
Verified review

10/10 Exceptional

It was close to my family.
Verified review

8/10 Very good

Rooms are Very clean ! Areas are clean also but I love to play basketball and the court was filthy and the basketball board and rim was broken . Overall very good !
Verified review

10/10 Exceptional

Reallo Good

A great family experience.
Verified review

6/10 Good

Three rooms. Requested 1st floor rooms. Room 1 room had toilet and shower faucets running water. Room was changed to 2nd floor. Room was clean, but in the morning we found a dead roach. Room 2: Smelled very bad, bed was made but dirty, small lizard and dead insects. Front desk admitted room was not used in a while Room was changed to 2 floor, was clean. Room 3: Clean but tv didn't work. This hotel has wonderful public areas but urgently needs a rehab. The reception and rooms also need an update. Staff were very helpful.
Verified review

2/10 Poor

The hotel is not the least similar to photos on the internet, no illusion. The entrance impresses, real-life dogs, but when you're inside it's something else, some depressing storage or laundry places, the fountain in the dirty entrance in the background, the pool looked dirty water, we never used it, the sidewalks to get to the dirty rooms, they need pressure washing machine. The doors of the horrible rooms use locks with keys and make noise when opening and closing, the good room, but the shower nasty, left us a day without hot water and the TV with an antenna that barely can see the channels, only two towels per room, no small towels and much less the floor when leaving the bathtub, my room a dead cockroach in the closet, I can only tell you that it is super quiet. I think you should better check hotels on your platform.
Dead cockroach
Dirty shower
Fire detector without power, without batteries
Verified review

4/10 Fair

I liked it as it was secluded. Rooms need a lot of work. Pool and outside grounds well maintained and 3 to 11 staff was excellent. No water on my last night. Place needs some TLC and it would be wonderful. It sits in the middle of an abandoned water park.
Verified review

2/10 Poor

Beautiful reflection pool, no restaurant as advertised,no hot water,no Internet, room smells of mold, they gave me the wrong room then a attude went I came to office to fix their mistake. RUN
Verified review

2/10 Poor

When we arrived at the hotel we realized that the photos are nothing like those that were taken for the promotion, the check-in was quick, we went to the room that was assigned to us and when we entered it smelled musty and the bathroom had cockroaches, we went to the front desk we let him know and they assigned us another room the same had the bottom of the door an opening of two fingers of space we had to ask for a towel to put it in the space so that no animals would not enter, there were many mosquitoes the interior of the room the pool was dirty, the drain of the bathtub and the sink did not go down well the water took a long time to go down, they did not offer breakfast or snacks, the room did not even have a refrigerator, the last day we found a fairly large cockroach in the bathroom, the hygiene of the room was not the best either.
Verified review

2/10 Poor

The personnel was great, The Breakfast was great. The hotel has no signage from the road, it was hard to find. There’s no elevator. The room was hot, the AC was not working properly in some of the rooms as we learned when they were trying to find a room for me. No safety at all. The rooms still have a regular key to open. It is so old and dilapidated. I did not feel safe to go in the pool. The Ice machine was out of service. There’s no backup generator in the property; it is mandatory in any hotel in PR.
Verified review

10/10 Exceptional

A place to stay to rest and have a nice time.
Verified review

6/10 Good

Too dark the place at night
Verified review

8/10 Very good

Can improve the breakfast
Verified review

2/10 Poor

Terrible
Verified review

10/10 Exceptional

Our stay was short. Didn’t have enough time to adventure,
Verified review

10/10 Exceptional

Excellent ! The basketball Board is broken and destroyed all my basketball ! Please place a new one 😏🏀😡
Verified review

6/10 Good

Need to upgraded the pool and the outside areas, the room was okei and the staff was excellent.
Verified review

10/10 Exceptional

Todo excelente