A Disappointing Experience.
We travel often along the Oregon Coast and have stayed at many hotels over the years. Unfortunately, this stay was quite disappointing.
The location alone deserves 5 stars. Being right on the bay is something truly special. In the morning, watching the tide go out and seeing the peaceful bay views is an extraordinary experience. In the evening, when the bridge lights up, the view becomes almost magical. The setting is truly beautiful and is, without a doubt, the hotel’s greatest asset.
The overall condition, especially our room, was not what we expected. When we first entered, I actually wondered if there had been a mistake with our reservation, so I returned to the front desk to confirm. We had originally planned to stay for three nights, but after the first night, we decided to leave and did not stay the remaining two.
We also found the front desk experience less warm and welcoming than expected. At checkout, there was no acknowledgment or apology regarding the concerns we had shared.
We truly believe that no hotel can be perfect, and we always try to approach these experiences with patience and understanding. Unfortunately, this particular stay simply did not meet our expectations.
We sincerely hope our experience was an isolated one and that future guests have a more comfortable and pleasant stay. The hotel has an exceptional location and truly beautiful views.