Sheraton Haikou Hotel

Property class: 4.5
Luxury hotel with outdoor pool, connected to the convention center, near Holiday Beach

Choose dates to view prices

Sheraton Haikou Hotel is a great choice for your beach stay in Haikou, putting you near activities like surfing/body boarding, water skiing, and sailing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Breeze, one of 3 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a kids' club are other highlights at this luxurious hotel. Fellow travelers say good things about the room service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
The current price is $86
$101 total
includes taxes & fees
Oct 31 - Nov 1

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed, Balcony, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a balcony with a view of greenery.

Room, 1 King Bed, Balcony, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, Balcony, Garden View

A hotel room with two beds, a desk, a chair, a table, and a TV.

Room, 2 Twin Beds, Balcony, Garden View

  • Garden view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony, Ocean View

A hotel room with a bed, a desk, a TV, a chair, and a balcony with a view.

Room, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds, Balcony, Ocean View

A hotel room with a large bed, a chair, a desk, and a view of the ocean through a balcony.

Room, 2 Twin Beds, Balcony, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Ocean View

A hotel room with a bed, a desk, a TV, a balcony with a pool view.

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Room, 2 Twin Beds, Ocean View

A hotel room with two beds, a desk, a television, and a balcony with a view of the ocean.

Superior Room, 2 Twin Beds, Ocean View

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Ocean View

A modern hotel room with a balcony, a flat-screen TV, a dining area, and a bed.

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 88 sq m
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Grand Suite, 2 Bedrooms, Ocean View

A modern hotel room with a balcony, a sofa, a chair, a coffee table, and a TV.

Grand Suite, 2 Bedrooms, Ocean View

  • Ocean view
  • 131 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Grand Suite, 2 Bedrooms, Balcony, Ocean View

A hotel lobby with a sofa, a wooden console table with three decorative vases, and a dining area with a table and chairs.

Grand Suite, 2 Bedrooms, Balcony, Ocean View

  • Ocean view
  • 132 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free wired internet

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View

A hotel room with a large bed, two bedside tables, a chair, a small table, and a balcony with a chair.

Premier Suite, 1 Bedroom, Balcony, Ocean View

  • Ocean view
  • 176 sq m
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

A spacious hotel lobby with a modern design, featuring a central seating area with sofas and a dining table, surrounded by a large mirror and decorative plants.

Presidential Suite, Multiple Beds, Balcony, Ocean View

  • Ocean view
  • 352 sq m
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Family Suite, 2 Bedrooms, Ocean View

A hotel room with a bed, a TV on a wooden stand, and a balcony with chairs.

Family Suite, 2 Bedrooms, Ocean View

  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.4 out of 10, Very good, 132 reviews
The price is $69
$81 total
includes taxes & fees
Oct 24 - Oct 25
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About the neighborhood

Map
136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

  • Holiday Beach - 13 min walk - 1.1 km
  • Hainan West Coast Golf Course - 5 min drive - 3.7 km
  • Hainan International Convention and Exhibition Center - 7 min drive - 4.7 km
  • Meishi Mayflower International Golf Club - 8 min drive - 5.1 km
  • Haikou Arcade Street - 22 min drive - 21.2 km

Getting around

  • Haikou (HAK-Meilan Intl.) - 45 min drive
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Free shopping center shuttle

Restaurants

  • ‪每日维C·鲜榨果汁 - ‬18 min drive
  • ‪星巴克 - ‬4 min drive
  • ‪然太白 - ‬18 min drive
  • ‪湖南菜馆 - ‬8 min drive
  • ‪Happy Coast - 欢乐海岸 - ‬5 min drive

About this property

Sheraton Haikou Hotel

  • Sheraton Haikou Hotel is a great choice for your beach stay in Haikou, putting you near activities like surfing/body boarding, water skiing, and sailing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Breeze, one of 3 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a kids' club are other highlights at this luxurious hotel. Fellow travelers say good things about the room service.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 341 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Express check-in/out available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Children's club*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Transfers

    • Train station shuttle on request (available at scheduled times)*

Offsite

    • Free shopping center shuttle

Other information

    • Designated smoking areas

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Reviews

Sheraton Haikou Hotel Reviews

8.0

Very Good

8.4

Cleanliness

7.6

Location

8.2

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Completely resort atmosphere!!
Verified review

8/10 Very good

Limite pour avoir des informations.
Verified review

10/10 Exceptional

Sheraton Haikou

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Verified review

8/10 Very good

房间隔音较差。
Verified review

8/10 Very good

Stayed here for business

The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Verified review

10/10 Exceptional

去看花花演唱會選了這家，很漂亮的酒店
Verified review

6/10 Good

little bit disappointed for the chain of Sheraton

well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.
Verified review

8/10 Very good

Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
View from the terrace.
Verified review

8/10 Very good

sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.
Verified review

10/10 Exceptional

泳池太捧了

很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！
Verified review

2/10 Poor

Spacious building, beautiful hallway, nice beach, beautiful street!
Verified review

4/10 Fair

Zur Zeit Renovierungsarbeiten, unerttäglich laut

Laut und stinkend, wenig Essensangebot da kaum belegt, können wir Geld zurückfordern, hab Ihnen sofort berichtet, aber bisher keine Antwort
Verified review

8/10 Very good

delightful stay
Verified review

6/10 Good

NICE HOTEL CLOSE TO BEACH

I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....
Verified review

2/10 Poor

The room condition is really bad!

No air-cond and central maintenance is really bad with smelly air, like urine with amonia smell.（＞^＜）This is the worse one among all my SHERATON stay. No need to consider!
Verified review

8/10 Very good

Nice place to kick back and relax

I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.
Verified review

8/10 Very good

プライベートビーチの景観も素晴らしいホテル

あいにくの雨模様の天気でしたが、部屋から眺めることのできる、プライベートビーチと海の景観はすばらしく、 これが晴れた日でしたら、さらに最高だったな　と少し残念でしたが、それでも十分に堪能できました。
Verified review

8/10 Very good

設施稍落後

沒有Wi-Fi，有線上網速度太慢，且收費高昂。床不太大，原本的海景房的海景完全被樹林遮住了，實在是不太滿意。但是早餐很豐盛，景色很漂亮。
Verified review

10/10 Exceptional

Molto bene
Verified review

4/10 Fair

Not so great

Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of.
Verified review

10/10 Exceptional

Sehr zufrieden .....

Das Abholen hat nicht geklappt, aber dafuer complimentary Airport Transfer beiAbreise und Upgrade des Zimmers. Im Grossen und Ganzen sehr zufrieden. Sehr schoener Pool !
Verified review

6/10 Good

poor service!

The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!
Verified review

10/10 Exceptional

A Must Stay on Haikou, Hainan, China

Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!
Verified review

10/10 Exceptional

First class hotel

Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.
Verified review

10/10 Exceptional

Hainan's Little Known Secret

Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.