W Mexico City

Property class: 5 and above
Luxury hotel with spa, near Paseo de la Reforma

Choose dates to view prices

When you stay at W Mexico City, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Reforma and Chapultepec Park. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Auditorio Station is 8 minutes and Polanco Station is 11 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service
  • Business center
  • 9 meeting rooms

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $319
$381 total
includes taxes & fees
Oct 10 - Oct 11

Why we love this property

Work meets wellness
Located in a business district, this hotel offers nine meeting rooms and a business center. After work, rejuvenate with spa treatments and 24-hour room service.
Flavorful dining options
This hotel boasts 2 restaurants including one with Mexican cuisine, plus a bar. Buffet breakfast features vegetarian and vegan options.
Zen spa getaway
Transform with daily aromatherapy, facials, and couples treatments at the full-service spa. A sauna, hot tub, and garden offer additional spaces for serenity.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(38 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Deluxe Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Superior Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Superior Room, 1 King Bed, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, City View

A modern hotel room with a large bed, a sofa, a desk, and a chair.

Premier Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds, City View

A modern hotel room with two beds, a desk, and a seating area.

Premier Room, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premier Suite, 1 Bedroom, City View, Corner

A modern hotel room with a neatly made bed, a desk with a lamp, and a large window with a view.

Premier Suite, 1 Bedroom, City View, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View, Corner (urban)

A modern hotel room with a large bed, a view of the city, a blue chair, and a small table.

Suite, 1 Bedroom, City View, Corner (urban)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed with Sofa bed, Balcony, City View

A modern hotel room with a large window, a staircase, a dining area, and a sofa.

Penthouse, 1 King Bed with Sofa bed, Balcony, City View

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Balcony, City View

A cityscape with modern high-rise buildings, a highway, and surrounding greenery.

Penthouse, 1 King Bed, Balcony, City View

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

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Hyatt Regency Mexico City
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  • Pool
  • Spa
  • Pet friendly
  • Free parking
9.4 out of 10, Exceptional, 1,500 reviews
The price is $267
$319 total
includes taxes & fees
Oct 11 - Oct 12
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About the neighborhood

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560

What's nearby

  • Chapultepec Park - 2 min walk - 0.2 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Lincoln Park - 3 min walk - 0.3 km
  • Paseo de la Reforma - 3 min walk - 0.3 km
  • Auditorio Nacional - 3 min walk - 0.3 km

Getting around

  • Benito Juarez International Airport (MEX) - 29 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 61 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 64 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 17 min drive
  • San Rafael Station - 18 min drive
  • Auditorio Station - 8 min walk
  • Polanco Station - 11 min walk
  • San Joaquin Station - 26 min walk

Restaurants

  • ‪Living Room Bar - ‬1 min walk
  • ‪Cantina La No. 20 - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬2 min walk
  • ‪Ricos Tacos - ‬2 min walk

About this property

W Mexico City

  • When you stay at W Mexico City, you'll be in a fantastic location, just a 5-minute walk from Paseo de la Reforma and Chapultepec Park. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with massages, facials, or body scrubs. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Auditorio Station is 8 minutes and Polanco Station is 11 minutes.

At a glance

Hotel size

    • 237 rooms
    • Arranged over 25 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*

Internet

    • Free WiFi in public areas

Parking

    • Onsite valet parking (MXN 90 per night)
    • Wheelchair-accessible parking and van parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • 9 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Lowered locks/deadbolt
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 30-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Living Room Bar - This cocktail bar specializes in Mexican cuisine. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 640 for adults and MXN 260 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350

Parking

  • Valet parking costs MXN 90 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property uses some solar energy.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

Frequently asked questions

Does W Mexico City offer free cancellation for a full refund?

Yes, W Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at W Mexico City?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 550 per pet, per stay.

Is parking offered on site at W Mexico City?

Yes. Valet parking costs MXN 90 per night.

What are the check-in and check-out times at W Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in is available.

What is there to do at W Mexico City and nearby?

Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and soothe your senses in the hot tub. W Mexico City also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near W Mexico City?

Yes, there are 2 onsite restaurants, featuring Mexican cuisine.

What's the area around W Mexico City like?

W Mexico City is a short 8-minute walk from Auditorio Station and 4 minutes' walk from Paseo de la Reforma. Travelers love the hotel's prime location.

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Reviews

W Mexico City Reviews

8.8

Excellent

9.2

Cleanliness

9.8

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel restaurant offered good food, excellent service, and a cozy atmosphere. (19 reviews)
  • Breakfast was consistently described as superb, spectacular, and delicious by multiple guests. (8 reviews)
  • The spa was very nice with attentive staff and excellent massages. (6 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room
Restaurant
View
Ambience
Breakfast
Bathroom
Bar
Lobby

Reviews

Verified review

10/10 Exceptional

Great staff! Fun decor! Would stay again
Verified review

6/10 Good

The design of the room is awkward and putting the washroom next to the window and there is no window in the bedroom. The worst part is the soundproofing, as there is no partition between the bedroom and outside. Door slamming occurs in the early morning and couldn’t get a good sleep. This is a design fault, otherwise it’s a nice hotel with excellent staff. BTW, the breakfast is one of the best I had. Hopefully, the hotel can resolve the problem.
Verified review

10/10 Exceptional

Wonderful kind staff members, great property, excellent location
Verified review

10/10 Exceptional

Staff was very helpful and pleasant
Verified review

10/10 Exceptional

Great location. Safe. Wonderful amenities. Staff was excellent.
Verified review

10/10 Exceptional

Staff was great
Verified review

10/10 Exceptional

Super hotel. Lovely staff and breakfast. Great room. Nice little spa. Would definitely stay again.
Verified review

10/10 Exceptional

Services was great!
Verified review

10/10 Exceptional

Nice and friendly staff, safe area, beautiful rooms
Verified review

10/10 Exceptional

The hotel is centrally located in a hip, walking friendly and beautiful neighborhood.
Verified review

8/10 Very good

We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Verified review

10/10 Exceptional

Great hotel location with easy access to fabulous restaurants and nearby park and attractions. The hotel room was quite spacious for a girls trip. The hotel staff was attentive and pleasurable. They ensured we were supported during our stay. Nice hotel and safe area.
Verified review

6/10 Good

Room was old, cold, Outdated. Hallways felt dirty..carpet not clean. Room service was good. fast delivery and fair price. Lobby bar was nice. Convenient location.
Verified review

10/10 Exceptional

Super. Great room, small but lovely spa.excellent breakfast. Safe neighbourhood. Would definitely return.
Verified review

10/10 Exceptional

The staff at this property went above and beyond to make our stay great!
Verified review

10/10 Exceptional

Excellent location. The staff was so helpful especially the concierge who plans a number of trips for our family
Verified review

10/10 Exceptional

Great property. Fabulous location & service @ the hotel
Verified review

10/10 Exceptional

Clean, very cooperative and very amiable staff❤️
Verified review

10/10 Exceptional

This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Verified review

10/10 Exceptional

Excellent service and super friendly!
Verified review

10/10 Exceptional

Couldn't ask for a better stay location. Invigorating design, staff efficiency and friendliness, clean, easy walking to many restaurants and shopping. Would highly recommend the W for your next stay.
Verified review

10/10 Exceptional

The service from the hotel front desk was beyond great! Compared to the other W’s I stayed before, this is my favorite so far!
Verified review

10/10 Exceptional

The room is very comfortable and spacious. everyone in the hotel are very servicial and friendly. Amazing staying
Verified review

10/10 Exceptional

Great little hotel, they catered to our every request. Staff was excellent! Room service delicious at 2am. Location is great, a short walk to great restaurants, lots of options. In a very quiet part of town despite being so close to everything.
Verified review

10/10 Exceptional

Absolutely Amazed..!

Great location...attentive staff...?