Mandarin Oriental, Shenzhen

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At Mandarin Oriental, Shenzhen, you'll be within a 10-minute drive of Huaqiangbei and Dongmen Pedestrian Street. Guests can be pampered with massages at the spa, and The Bay by Chef Fei, one of 8 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 8 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • Massage/treatment rooms
  • 10 meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe

Feel at home (6)

  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $454
$530 total
includes taxes & fees
Sep 28 - Sep 29

Why we love this property

Work and leisure blend
Located in the city center and business district, this hotel offers meeting rooms and workstations. Guests can enjoy spa services and a bar after work.
Spa serenity
A full-service spa with treatment rooms offers daily massage services. Guests can maintain their fitness routines in the convenient fitness room.
Premium sleep package
Luxury awaits with premium bedding, pillow menus, and turndown service in every room. Blackout drapes ensure deep sleep while bathrobes add comfort.

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe View King Room

A modern hotel room with a large bed, a TV, and a view of a cityscape.

Deluxe View King Room

10.0 out of 10
Exceptional
(1 review)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Twin Room

A modern hotel room with a large bed, a TV, a seating area, and a view of the city.

Skyline View Twin Room

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier View King Room

A modern hotel room with a large bed, a TV, a seating area with a view, and a cityscape visible through the windows.

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

A modern hotel room with two beds, a city view, a large window, and a flat-screen TV.

Premier View Twin Room

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View King Room

A modern hotel room with a large bed, a desk with a flat-screen TV, a seating area with a blue sofa and armchairs, a telescope, and a city view through large windows.

Club Skyline View King Room

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

A hotel room with two beds, a sofa, a chair, a telescope, and a large window with a city view.

Club Skyline View Twin Room

  • 76 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

A modern hotel room with a large bed, a TV, and a city view.

Deluxe View Suite

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

A modern hotel room with a large bed, a TV, and a city view.

Skyline View Suite

  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

A modern hotel room with a large window offering a city view, a sofa, a coffee table, and a TV.

Mandarin Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

A modern meeting room with a large table, comfortable chairs, and a view of the city.

Presidential Suite

  • 400 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

A modern living room with a sofa, two armchairs, a coffee table, and a telescope on a balcony with a city view.

Oriental Suite

  • 190 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

DOUBLE CLUB WITH VIEWS

  • Sleeps 4

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE PREMIER WITH VIEWS

  • Sleeps 4

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9.2 out of 10, Wonderful, 119 reviews
The price is $322
$376 total
includes taxes & fees
Oct 19 - Oct 20
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About the neighborhood

Map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong

What's nearby

  • Shenzhen Central Park - 3 min walk - 0.3 km
  • Shenzhen Lianhuashan Park - 4 min walk - 0.4 km
  • Shenzhen Concert Hall - 2 min drive - 2.5 km
  • Shenzhen Civic Center - 2 min drive - 2.5 km
  • Huaqiangbei - 3 min drive - 3.5 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 36 min drive
  • Hong Kong International Airport (HKG) - 51 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Sungang Railway Station - 13 min drive
  • Shenzhen North Railway Station - 14 min drive
  • Lianhuacun Station - 20 min walk
  • Lotus Village Station - 21 min walk
  • Huaxin Station - 21 min walk

Restaurants

  • ‪Saanci - ‬16 min walk
  • ‪榕意 - ‬11 min walk
  • ‪东湾 The Bay - ‬14 min walk
  • ‪Van Gogh Café - ‬16 min walk
  • ‪Naixue - ‬16 min walk

About this property

Mandarin Oriental, Shenzhen

  • At Mandarin Oriental, Shenzhen, you'll be within a 10-minute drive of Huaqiangbei and Dongmen Pedestrian Street. Guests can be pampered with massages at the spa, and The Bay by Chef Fei, one of 8 restaurants, serves Chinese cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center.

At a glance

Hotel size

    • 178 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children aged 12 and younger eat free breakfast
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free secured onsite self parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 8 restaurants
  • Bar/lounge
  • Coffee shop

Traveling with children

  • Children's menu

Working away

  • 10 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include massages. The spa is open daily.

Dining

The Bay by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
TAPAS 77 - This restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required. Open daily.
RIN - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open select days.
OPUS 388 - This restaurant specializes in French cuisine and serves dinner only. Reservations are required. Open select days.
Bazaar 叁餐 - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately CNY 308 for adults and CNY 308 for children

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards, debit cards, mobile payments and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Mobile payment options include: Alipay.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Mandarin Oriental Shenzhen

Mandarin Oriental, Shenzhen Hotel

Mandarin Oriental, Shenzhen Shenzhen

Mandarin Oriental, Shenzhen Hotel Shenzhen

Frequently asked questions

Does Mandarin Oriental, Shenzhen offer free cancellation for a full refund?

Yes, Mandarin Oriental, Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental, Shenzhen?

Yes, there's an indoor pool.

Are pets allowed at Mandarin Oriental, Shenzhen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Mandarin Oriental, Shenzhen?

Yes, there's free self parking.

What are the check-in and check-out times at Mandarin Oriental, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Mandarin Oriental, Shenzhen and nearby?

Mandarin Oriental, Shenzhen has a spa and an indoor pool, as well as a fitness center.

Are there restaurants at or near Mandarin Oriental, Shenzhen?

Yes, there are 8 onsite restaurants, featuring Chinese cuisine.

What's the area around Mandarin Oriental, Shenzhen like?

Mandarin Oriental, Shenzhen is in Futian, a short 10-minute walk from Shenzhen Central Park and 14 minutes' walk from Shenzhen Lianhuashan Park.

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Reviews

Mandarin Oriental, Shenzhen Reviews

9.6

Exceptional

10

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Great view, nice room and best pool in the city
Verified review

8/10 Very good

1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff
Verified review

10/10 Exceptional

An exceptional stay from start to finish. Nicole at the front desk was impeccably warm and professional throughout our stay, setting the tone for a truly refined experience. The service was seamless, and the room was beautifully modern, elegant, and immaculately appointed. As someone who regularly stays at the Four Seasons and Ritz-Carlton, this hotel genuinely surpassed expectations. I didn’t want to leave.
Verified review

8/10 Very good

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Verified review

10/10 Exceptional

Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Verified review

10/10 Exceptional

Amazing service and dining.
Verified review

10/10 Exceptional

It’s a fantastic stay at MO Shenzhen
Verified review

10/10 Exceptional

Forbes Five-Star Hotel. Go there and you’ll immediately understand why.
Verified review

8/10 Very good

good experience all round but pricy for what it offers and mall next door is not one of the bests in Shenzhen Serving staff not at par with other Mandarin properties Mo Bar service is inadequate at best
Verified review

10/10 Exceptional

The room was spacious and suitable for anniversary celebrations
Verified review

10/10 Exceptional

Solved my problems
Verified review

8/10 Very good

Oui pour
Verified review

10/10 Exceptional

객실관리와 직원들의 친철함이 기억에 남습니다.
Verified review

10/10 Exceptional

從下車開始，每一位員工都非常有禮貌，笑容滿面，令我感到賓至如歸。房間漂亮寛敞，景色震撼。
Verified review

10/10 Exceptional

Tout était fantastique La chambre avec des matériaux haut de gamme le personnel surtout pierre qui parle français J
Petit déjeuner
Piscine
Verified review

10/10 Exceptional

都挺好的
Verified review

10/10 Exceptional

Magnífico
Verified review

8/10 Very good

服務人員禮貌，環境整潔
Verified review

10/10 Exceptional

非常之好

我非常滿意，今次旅程
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

6/10 Good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional