First let me give the positives: clean comfortable beds. Lots of space. Well stocked, nice kitchen COULD make this a pleasant retreat. The house was ok but more run down than I’d have thought from the photos.
That said, we were not happy with this property overall, mainly because of the terrible communication from the host. Because they did not answer any inquiries about how to get there or how to use the amenities we were left unable to truly enjoy the property or the area and the lack of info on getting there cost me a lot of money. This property is fine if you have a car, know your way around, are Japanese, or if you just have a big group and need lots of space. Amenities did not have translation like many properties provide so we had to just figure it out and host did not answer inquiries to help. You can only get there via public bus or if you have a car. So I wasted a lot of money on a Hakone “free pass” for transportation in the area, that I could not use. I don’t know why the host never replied to any of my inquiries ahead of arriving to just tell me that public bus stop with limited schedule was my only nearby transportation. We would have made other choices.
But there seemed to be no interest in communicating with us. We only got lots of standard messaging from them warning us of extra charges if we brought more people or had pets or didn’t clean properly, issues we did not have. Not a good experience for us.