4/10 Regular
11 de abril de 2025
Strong First Impression Quickly Dispelled
The property has invested quite a bit in the central check-in, conference center, coffee shop, and restaurant (and gate at the marina). It was inviting and lively with both golf & fishing tournaments going on. We had to stop & ask a guest where to check-in since registration was not one of the many signs posted. We were greeted at the front desk by . . . no one. After waiting a few minutes and being looked at by the restaurant hostesses, I asked one of them if I could get some assistance checking in. A few minutes later, someone appeared. She checked in only to say that I was staying at the marina which was a drive down the road. She couldnāt verbally give me directions and asked for my phone to plug in directions. It had been a long driving day in stormy Texas weather, so I chalked it all up to being fatigued. Then, I was informed of the excessive dog fee - 3 to 4 times what was on the website. We finally found the marina & our room, despite the poor instructions. The plus - it was extremely peaceful and in a beautiful spot. The room was as pictured although you couldnāt see the rust on the outside of the refrigerator, the fallen burners on the stove, and the mops hanging in the bathroom. Overall, the room was dirty - floor, dishes, etc.
Betty
Betty, viaje de 2 noches
OpiniĆ³n verificada de un huĆ©sped de Hoteles.com
