Hotel Spa Santa Ana

Property class: 3
Cuenca hotel with indoor pool and restaurant

Choose dates to view prices

Hotel Spa Santa Ana is a great choice for a stay in Cuenca. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Public transportation is close by: Gaspar Sangurima Tram Station is just 12 minutes by foot.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
The current price is $68
$68 total
Nov 11 - Nov 12

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Queen Room

A neatly made bed with white linens and a stack of folded towels. There is a small wooden nightstand with a bottle and glasses on it, and a wall-mounted light fixture above the nightstand.

Queen Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A person sitting on a bed in a room with wooden paneling and a wall-mounted light fixture.

Superior Double Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Triple Room

A hotel room with two beds, a nightstand, and a vase with flowers.

Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room

A hotel room with a neatly made bed, a white rose on the pillow, and a nightstand with a vase of flowers.

Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 3 Twin Beds

View all photos for Suite

A compact room with a bed, a small dining table with chairs, a kitchenette, and a red accent wall.

Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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  • Free breakfast
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  • Parking available
  • Free WiFi
7.8 out of 10, Good, 133 reviews
The price is $33
$33 total
Oct 25 - Oct 26
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About the neighborhood

Map
Pdte. Córdova, Cuenca, Azuay

What's nearby

  • Calderon Park - 2 min walk - 0.2 km
  • New Cathedral of Cuenca - 3 min walk - 0.3 km
  • Church of Santo Domingo - 5 min walk - 0.5 km
  • Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
  • Alejandro Serrano Aguilar Stadium - 12 min walk - 1.0 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 12 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.9 miles/128.5 km
  • 14n - Antonio Borrero Station - 6 min walk
  • Luis Cordero (Hermano Miguel) Station - 7 min walk
  • Gaspar Sangurima Tram Station - 12 min walk
  • Unidad Nacional Tram Station - 23 min walk
  • Terminal Terrestre Station - 23 min walk

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬4 min walk
  • ‪Raymipampa - ‬3 min walk
  • ‪Mansion Matilde - ‬3 min walk
  • ‪Café Del Parque - ‬3 min walk
  • ‪Coppelia Restaurante - ‬1 min walk

About this property

Hotel Spa Santa Ana

  • Hotel Spa Santa Ana is a great choice for a stay in Cuenca. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Public transportation is close by: Gaspar Sangurima Tram Station is just 12 minutes by foot.

At a glance

Hotel size

    • 30 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • Offsite parking within 66 ft (USD 5 per night), from 8:00 PM to 8:00 AM; reservations required

Other information

    • Smoke-free property

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Reviews

Hotel Spa Santa Ana Reviews

6.8

Good

7.2

Cleanliness

6.4

Amenities

7.8

Staff & service

7.2

Property conditions & facilities

Reviews

Verified review

6/10 Good

Breakfast didnt get serve what I need make me wait for a long time for nothing. The rest everything was good and clean.
Verified review

10/10 Exceptional

Staff was very helpful and very polite.
Verified review

10/10 Exceptional

Cuenca stay

I liked my stay in this hotel. Good service, pro stuff.
Verified review

4/10 Fair

The hotel is very pretty, very nice staff. Those are the only compliments that Ican give.
Verified review

4/10 Fair

This is NOT a 3 star hotel or even close to it. Really felt more like a Hostal to be honest. Super noisy-bring ear plugs. Area is great though and right in the middle of it all.
Verified review

6/10 Good

Spa, jacuzzi and pool not included in the prize for the room
Verified review

6/10 Good

The spa facilities not working, pool looked dirty.
Verified review

4/10 Fair

The place is nothing like in the promotional photos, the room was small, not enough towels, TV didn't work, window is indoors so no sun light and ventilation, extremely noise due to the fact that rooms are very close to each other and the noice comes from other rooms, from the corridor, from the main entrance, etc. We couldn't sleep all night due to noise neighbors. Limited facilities with a lot of inconveniences.
Verified review

10/10 Exceptional

Mi familia que lo encantada y yo por supuesto
Verified review

4/10 Fair

Habitación húmeda, fria, con polvo. Deben incluir cobijas más abrigadas en la cama, las solicité y no me ayudaron.
Verified review

6/10 Good

No respetan la tarifa de la app. Me cobraron un adicional, por un niño que lo inclui al momento de reservar.
Verified review

6/10 Good

la piscina , hidro masaje deberían estar en mejores condiciones. De ahí el lugar me parece muy bien para pasar una noche.
Verified review

2/10 Poor

La ducha estaba tapada y el lava manos. Nunca lo arreglaron. Pedí un día más y luego de darme una tarifa; la subieron casi al doble
Verified review

8/10 Very good

Casi casi

La habitación un poco pequeña pero con lo básico, me hubiese gustado contar al menos con una botella de agua en la nevera, que aunque tenía estaba vacía
Verified review

8/10 Very good

Entrada a piscina

Atencion buena Espacio agradable Solo k el area de entrada a la piscina estaba llena de agua
Verified review

2/10 Poor

Nooo me gusto nada pues ,llegamos y en el baño solo havia un Rollo de papel higienico casi por terminar,en la cama 2 toallas enrrolladas,humedas,y sucias,baje y Reclame y mejor dieron unas secas,y luego tenia que madrugar a viajar y nooo huvo agua ni para lavarse la cara,y el precio de estadia,superior a otros que he estado en cuenca ,con mejor servicio y mejor atencion me senti Robado pues cobraron por adelantado,ese citio es una porqueria
Verified review

6/10 Good

Malestar en el momento de confirmación de la reserva, el cuarto estaba con la ventana del baño rota por donde entraba el frio.
Verified review

10/10 Exceptional

Feliz estadía

Excelente atención. La señorita recepcionista, Catalina, muy amable y dispuesta a brindar atención y ayuda en el momento requerido. Espero pronto regresar…
Verified review

10/10 Exceptional

tranquilo
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

2/10 Poor

Verified review

6/10 Good