Hotel Spa Santa Ana is a great choice for a stay in Cuenca. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Public transportation is close by: Gaspar Sangurima Tram Station is just 12 minutes by foot.
University of Cuenca's Orchid Garden - 5 min walk - 0.5 km
Río Tomebamba & Calle Larga - 7 min walk - 0.6 km
Alejandro Serrano Aguilar Stadium - 12 min walk - 1.0 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 12 min drive
Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.9 miles/128.5 km
14n - Antonio Borrero Station - 6 min walk
Luis Cordero (Hermano Miguel) Station - 7 min walk
Gaspar Sangurima Tram Station - 12 min walk
Unidad Nacional Tram Station - 23 min walk
Terminal Terrestre Station - 23 min walk
Restaurants
Chocolateria Dos Chorreras - 4 min walk
Raymipampa - 3 min walk
hostal | bar yakumama - 3 min walk
Mansion Matilde - 3 min walk
Café Del Parque - 3 min walk
About this property
Hotel Spa Santa Ana
Hotel Spa Santa Ana is a great choice for a stay in Cuenca. Guests can splash around at the indoor pool or grab a bite to eat at the restaurant. Public transportation is close by: Gaspar Sangurima Tram Station is just 12 minutes by foot.
At a glance
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Hotel size
30 rooms
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Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Offsite parking within 66 ft (USD 5 per night), from 8:00 PM to 8:00 AM; reservations required
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–9:30 AM
Restaurant
What to do
Pool table
Working away
Business center
80 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
An indoor pool
Arcade/game room
Steam room
Accessibility
Elevator
Elevator door width (inches): 61
Wheelchair accessible
Wheelchair-accessible parking
15 on-site accessible parking spaces
Wheelchair-accessible public washroom
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in hallways
Hallway handrail height (inches): 59
Closed captioned TV
Lever door handles
Wheelchair-width doorways
Wheelchair-accessible doorway width (inches): 62
Well-lit path to entrance
Room amenities
Be entertained
32-inch LED TV
Satellite TV channels
Home comfort
Iron/ironing board
Sleep well
Soundproofed rooms
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 5 for adults and USD 5 for children
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed on Monday:
Indoor pool
Hot tub
Pets
Service animals exempt from fees
Pet deposit: USD 50 per stay
Pets are allowed for an extra charge of USD 20 per pet (may vary based on length of stay), plus a one-time cleaning fee of USD 10
Parking
Parking is available nearby and costs USD 5 per night (66 ft away; open 8:00 PM to 8:00 AM)
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Also known as
suites y spa Santa Ana
Hotel Spa Santa Ana Hotel
Hotel Spa Santa Ana Cuenca
Hotel Spa Santa Ana Hotel Cuenca
Frequently asked questions
Does Hotel Spa Santa Ana offer free cancellation for a full refund?
Yes, Hotel Spa Santa Ana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Spa Santa Ana?
Yes, there's an indoor pool.
Are pets allowed at Hotel Spa Santa Ana?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of USD 20 per pet, per day, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
What are the check-in and check-out times at Hotel Spa Santa Ana?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Spa Santa Ana and nearby?
Hotel Spa Santa Ana has an indoor pool and a steam room, as well as an arcade.
Are there restaurants at or near Hotel Spa Santa Ana?
Yes, there's an onsite restaurant.
What's the area around Hotel Spa Santa Ana like?
Hotel Spa Santa Ana is in Downtown Cuenca, a short 6-minute walk from 14n - Antonio Borrero Station and 3 minutes' walk from New Cathedral of Cuenca.
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