In a shopping district, Hôtel Le Relais offers an inviting atmosphere with a terrace, bar, and on-site restaurant serving lunch and dinner. Stay connected with in-room WiFi and take advantage of the 24-hour business center, banquet hall, meeting rooms while enjoying free self parking.
Hôtel Le Relais is a great choice for a stay in Lons. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
At a glance
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Hotel size
60 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:30 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
Pets stay free
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Discount at nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
24-hour business center
4 meeting rooms
Conference center (1076 square feet of space)
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Special features
Dining
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 4.5 to 11 per person
Children & extra beds
Rollaway beds are available for EUR 9.0 per day
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons
Frequently asked questions
Does Hôtel Le Relais offer free cancellation for a full refund?
Yes, Hôtel Le Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Le Relais?
Yes, pets stay free.
Is parking offered on site at Hôtel Le Relais?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hôtel Le Relais?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 11:30 AM.
Is there an onsite casino at Hôtel Le Relais?
No, this hotel doesn't have a casino, but Casino Tranchant Pau (4-min drive) is nearby.
What is there to do at Hôtel Le Relais and nearby?
Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course.
Are there restaurants at or near Hôtel Le Relais?
Yes, there's an onsite restaurant that offers alfresco dining and French cuisine.
What's the area around Hôtel Le Relais like?
Hôtel Le Relais is a short 19-minute walk from Hippodrome de Pau and 13 minutes' walk from Piscine Aqualons.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
7.6
Location
8.2
Staff & service
7.4
Property conditions & facilities
Reviews
Verified
8/10 Very good
May 26, 2025
Normal
Philippe
Philippe, 1-night trip
Verified
8/10 Very good
Jun 27, 2024
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Kevin
Kevin, 1-night trip
Verified
4/10 Fair
Jan 11, 2026
Chambre vétusté manque de chauffage, etc...
Colette
Colette, 1-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Très propre
Lavinia
Lavinia, 1-night trip
Verified
6/10 Good
Dec 7, 2025
Siendo sinceros,hablando de mi habitación,en la cama de al lado de la ventana había mosquitos muertos y algún bicho de ese estilo que otro!
La limpieza no era del todo la digna de un hotel de supuestamente 3 estrellas,me pico el cuerpo toda la noche ya nose si era mi cabeza o eran los inquilinos de la habitación
Pero para dormir una noche para pasar el trago está bien
No desayune en el buffet porque por 9€ me parecía ridículo lo que proporcionaban,4 filetes de jamón York,unas magdalenas y 6 tostadas de pan
Lo siento no pongo nunca Opiniones pero todo hay que decirlo y saberlo
Jaime
Jaime, 1-night trip
Verified
8/10 Very good
Nov 13, 2025
RAS
EWM
EWM, 1-night trip
Verified
8/10 Very good
Oct 18, 2025
Hôtel correct.
Thomas
Thomas, 1-night trip
Verified
4/10 Fair
Sep 27, 2025
Lavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
Didier
Didier, 2-night trip
Verified
8/10 Very good
Jul 31, 2025
Étape entre ouest de la France et Espagne
Bon accueil, personnel sympathique et lits confortables.
Angelique
Angelique, 1-night trip
Verified
6/10 Good
Jun 15, 2025
Mon sejour a été convenable. Le personnel a été agreable et courtois.
Sarah
Sarah, 1-night trip
Verified
4/10 Fair
Jun 5, 2025
Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre
Literie et draps correct
Manque de prise électrique proche du lit
Charles
Charles, 2-night trip
Verified
8/10 Very good
Feb 18, 2025
Correct sans trop d'exigence
Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
David
David, 3-night trip
Verified
6/10 Good
Jan 31, 2025
Ne mérite pas 3 etoiles
paul
paul, 2-night trip
Verified
2/10 Poor
Nov 23, 2024
Nuit pour le travail, baignoire avec robinet cassé (impossinle de régler l'eau chaude, donc douche tiède)
Une seule lampe fonctionnait, le chauffages vieux comme le monde fait un bruit d'enfer.
Le drap du lit était taché de trace de pas... les chambres sont mal insonorisées.
Franchement je ne me plains jamais mais plus jamais dans cette hôtel et je deconseille..
Le seul point positif est la boulangerie en face qui est excellente et avec un personnel agréable
Julien
Julien, 1-night trip
Verified
8/10 Very good
Jun 19, 2024
Super acceuil et service .par contre les chambres sont un peu vieille.
Alain
Alain, 1-night trip
Verified
8/10 Very good
May 25, 2024
Pour ma part aucun soucis au niveau de la chambre
Cédric
Cédric, 2-night trip
Verified
4/10 Fair
May 13, 2024
Chambre vétuste non conforme au site, pas de ménage, accueil moyen
CATHERINE
CATHERINE, 2-night trip
Verified
8/10 Very good
Aug 30, 2023
Bien
Claire
Claire, 1-night trip
Verified
4/10 Fair
Aug 20, 2023
la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.
Laurent
Laurent, 4-night trip
Verified
2/10 Poor
Aug 12, 2023
Camera umida, biancheria del letto umida, bagno sporco e wc che si muoveva. Mensola portaoggetti cadente, bollitore presente ma con una busta di caffè, tre di zucchero e un biscotto (in una camera tripla!). Doccia senza supporto, pavimenti luridi. Nei corridoi moquette sporca e puzzolente.
Elena
Elena, 1-night trip
Verified
8/10 Very good
Jan 18, 2023
Bon rapport qualité prix
Très bon rapport qualité prix, bon repas lors de la soirée étape.
thibaud
thibaud, 1-night trip
Verified
4/10 Fair
Nov 13, 2022
Affreux
Hôtel ne correspond pas à 3 étoiles sale pas de serviettes changées pour 2 nuits chambre pas faite obligé de faire la police car tapage dans couloir hôtel à recaler
valerie
valerie, 2-night trip
Verified
6/10 Good
Feb 2, 2021
Accueil correct mais chambre très sale meme pas nettoyé. J'ai du nettoyer la salle de bain ( sol et baignoire ) avant de me laver.
Verified traveler
1-night trip
Verified
6/10 Good
Aug 14, 2020
Passt zu dem Preis.
Nur für Notfall empfehlen.
Einfach nur zum übernachten.
Ramanan
Ramanan, 1-night trip
Verified
6/10 Good
Jun 12, 2020
Peut faire mieux
Il faisait très froid dans la chambre, obligée d'allumer le chauffage...mal isolé..
A cause du corona (?) Petit déjeuner vraiment décevant (3petits pains au lait, café soluble, fruit, compote et jus de fruit) je pense que le corona n'excuse pas tout...
Bref je ne reviendrais pas dans cet hotel