Hôtel Le Relais

Property class: 3
Lons hotel with restaurant and bar/lounge

Choose dates to view prices

Hôtel Le Relais is a great choice for a stay in Lons. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour business center
  • Conference center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Conference space
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Television
  • Terrace
  • Coffee/tea maker
  • Elevator
  • Free self parking
The current price is $65
$75 total
includes taxes & fees
Oct 12 - Oct 13

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Twin Room

A hotel room with a bed, a desk, a chair, a television, a mirror, and a window.

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

A modern hotel room with a large bed, a desk with a chair, a small table, a mirror, and a window with curtains.

Standard Double Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a wooden floor, a window, a mirror, a television, and a small table.

Triple Room

  • 12 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a heater, a mirror, and a window with curtains.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room

A hotel room with a bed, a desk, a chair, a TV, and a window.

Twin Room

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Double Bed

A hotel room with a large bed, wooden headboard, two bedside lamps, a floral-patterned wall, and a ceiling vent.

Comfort Room, 1 Double Bed

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a window with curtains, a mounted TV, and a stone-textured wall.

Comfort Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

A modern hotel room with a bed, a desk, a chair, a mirror, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Rue de Strasbourg, Mail de l'Hippodrome, Lons, Pyrenees Atlantiques, 64140

What's nearby

  • Piscine Aqualons - 12 min walk - 1.1 km
  • Hippodrome de Pau - 17 min walk - 1.5 km
  • Palais de Sports de Pau - 4 min drive - 2.1 km
  • Zenith de Pau - 4 min drive - 2.1 km
  • Boulevard des Pyrenees - 10 min drive - 4.9 km

Getting around

  • Pau (PUF-Pau - Pyrenees) - 8 min drive
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 32 min drive
  • Lescar Station - 7 min drive
  • Croix du Prince Station - 13 min drive
  • Artix Station - 15 min drive

Restaurants

  • ‪Quick - ‬4 min drive
  • ‪Au Bureau Pau - ‬6 min drive
  • ‪Ristorante Del Arte Pau Université - ‬6 min drive
  • ‪Subway - ‬18 min walk
  • ‪McDonald's - ‬6 min drive

About this property

Hôtel Le Relais

  • Hôtel Le Relais is a great choice for a stay in Lons. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.

At a glance

Hotel size

    • 60 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets stay free
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Discount at nearby fitness center
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Terrace
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

Special features

Dining

Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 4.5 to 11 per person

Children & extra beds

  • Rollaway beds are available for EUR 9.0 per day

Pets

  • Service animals exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons

Frequently asked questions

Does Hôtel Le Relais offer free cancellation for a full refund?

Yes, Hôtel Le Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hôtel Le Relais?

Yes, pets stay free.

Is parking offered on site at Hôtel Le Relais?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Hôtel Le Relais?

Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 11:30 AM.

Is there an onsite casino at Hôtel Le Relais?

No, this hotel doesn't have a casino, but Casino Tranchant Pau (4-min drive) is nearby.

What is there to do at Hôtel Le Relais and nearby?

Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course.

Are there restaurants at or near Hôtel Le Relais?

Yes, there's an onsite restaurant that offers alfresco dining and French cuisine.

What's the area around Hôtel Le Relais like?

Hôtel Le Relais is a short 19-minute walk from Hippodrome de Pau and 13 minutes' walk from Piscine Aqualons.

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Reviews

Hôtel Le Relais Reviews

7.6

Good

7.6

Cleanliness

7.6

Location

8.2

Staff & service

7.2

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Normal
Verified review

8/10 Very good

The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Verified review

4/10 Fair

j'ai eu une expérience des plus désagréable avec l'hôtesse d'accueil. Elle ne voulait pas me faire de facture du montant que j'avais payé, même après lui avoir juste demandé de me faire la facture sur ce que j'avais payé sur place (la taxe de séjour) elle a refusé sous prétexte que "j'avais cas téléphoner au lieu de le prendre sur internet". Heureusement que j'ai téléphoné le lendemain et que je suis tombé sur un monsieur très gentil qui m'a envoyé ma facture. concernant la chambre il est temps de changer les clims qui ont fait leurs temps et dire à la femme de ménage de passer sous la bouilloire pour faire la poussière. le literie était très bien
Verified review

2/10 Poor

Hotel horrible, mal entretenu, il dispose de 5 étages, un seul rénové, les 4 autres sont digne d'une dechetterie. Je me gratte depuis 24h, j'ai pris des photos pour effectuer une déclaration aux services d'hygiène car même si le prix est bas c'est au delà de l'acceptable.
Verified review

4/10 Fair

Pas de chauffage dans la salle de bain. La télécommande de la télévision pas compatible avec le téléviseur, obligé de se lever pour changer de chaine (1 par 1 avec un bouton) et pour éteindre. Mise à disposition d'une bouilloire électrique pour se faire un café ou un thé mais ne fonctionne pas !!
Verified review

4/10 Fair

Chambre vétusté manque de chauffage, etc...
Verified review

10/10 Exceptional

Très propre
Verified review

6/10 Good

Siendo sinceros,hablando de mi habitación,en la cama de al lado de la ventana había mosquitos muertos y algún bicho de ese estilo que otro! La limpieza no era del todo la digna de un hotel de supuestamente 3 estrellas,me pico el cuerpo toda la noche ya nose si era mi cabeza o eran los inquilinos de la habitación Pero para dormir una noche para pasar el trago está bien No desayune en el buffet porque por 9€ me parecía ridículo lo que proporcionaban,4 filetes de jamón York,unas magdalenas y 6 tostadas de pan Lo siento no pongo nunca Opiniones pero todo hay que decirlo y saberlo
Verified review

8/10 Very good

RAS
Verified review

8/10 Very good

Hôtel correct.
Verified review

4/10 Fair

Lavabo de salle de bain ne s’écoule pas. Les toilettes ne s’écoule pas. La chasse coule très faiblement. Le support de savon de la salle de bain était plein de noirs et de moisi.
Verified review

8/10 Very good

Étape entre ouest de la France et Espagne

Bon accueil, personnel sympathique et lits confortables.
Verified review

6/10 Good

Mon sejour a été convenable. Le personnel a été agreable et courtois.
Verified review

4/10 Fair

Gros contraste entre l’accueil avec du marbre, très propre et tout neuf, et les chambres vieillotes, salle de bain avec hygiène douteuse, toiles d’araignée, poussières et taches sur les murs dans la chambre Literie et draps correct Manque de prise électrique proche du lit
Verified review

8/10 Very good

Correct sans trop d'exigence

Acceuil chaleureux, chambre correcte, petit dej plus que minimaliste.
Verified review

6/10 Good

Ne mérite pas 3 etoiles
Verified review

2/10 Poor

Nuit pour le travail, baignoire avec robinet cassé (impossinle de régler l'eau chaude, donc douche tiède) Une seule lampe fonctionnait, le chauffages vieux comme le monde fait un bruit d'enfer. Le drap du lit était taché de trace de pas... les chambres sont mal insonorisées. Franchement je ne me plains jamais mais plus jamais dans cette hôtel et je deconseille.. Le seul point positif est la boulangerie en face qui est excellente et avec un personnel agréable
Verified review

8/10 Very good

Super acceuil et service .par contre les chambres sont un peu vieille.
Verified review

8/10 Very good

Pour ma part aucun soucis au niveau de la chambre
Verified review

4/10 Fair

Chambre vétuste non conforme au site, pas de ménage, accueil moyen
Verified review

8/10 Very good

Bien
Verified review

4/10 Fair

la robinetterie lavabo cassée à notre arrivée et non remplacer. Le ménage non fait même à notre demande car il y a du sable au sol. Les lits non faits. On nous dit oui on va passer faire le ménage et changer les draps mais les femmes de ménage ne sont jamais passées. Par contre l'accueil de l'hôtel est très bien. En résumé, établissement à éviter.
Verified review

2/10 Poor

Camera umida, biancheria del letto umida, bagno sporco e wc che si muoveva. Mensola portaoggetti cadente, bollitore presente ma con una busta di caffè, tre di zucchero e un biscotto (in una camera tripla!). Doccia senza supporto, pavimenti luridi. Nei corridoi moquette sporca e puzzolente.
Verified review

8/10 Very good

Bon rapport qualité prix

Très bon rapport qualité prix, bon repas lors de la soirée étape.
Verified review

4/10 Fair

Affreux

Hôtel ne correspond pas à 3 étoiles sale pas de serviettes changées pour 2 nuits chambre pas faite obligé de faire la police car tapage dans couloir hôtel à recaler