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Quality Inn Westfield - Springfield

2.5 star property
City-center hotel in Westfield

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Exterior
Business center
Free daily buffet breakfast
Pillowtop beds, in-room safe, desk, blackout drapes
In the heart of Springfield's shopping district, Quality Inn Westfield - Springfield offers a warm welcome with a breakfast buffet, laundry facilities and business center. Connect to WiFi or catch up on news with free newspapers; guests rave about the helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Laundry facilities
  • 24/7 front desk
  • Free WiFi

Main amenities (11)

  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $94
$104 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Check-in/check-out kiosk

Quality Inn West Springfield

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
7.0 out of 10, Good, 1,038 reviews
The price is $84
$96 total
includes taxes & fees
Nov 16 - Nov 17
Quality Inn West Springfield
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About the neighborhood

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Big E - 11 min drive - 14.2 km
  • MGM Springfield - 14 min drive - 19.5 km
  • Naismith Memorial Basketball Hall of Fame - 14 min drive - 19.9 km
  • Eastern States Exposition - 14 min drive - 18.1 km
  • Six Flags New England - 22 min drive - 21.6 km

Getting around

  • Westfield, MA (BAF-Barnes Municipal) - 6 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive
  • Springfield Union Station - 18 min drive
  • Holyoke Station - 21 min drive
  • Northampton Station - 26 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Wendy's - ‬1 min walk

About this property

Quality Inn Westfield - Springfield

Quality Inn Westfield - Springfield puts you within a 15-minute drive of Big E. Free perks include WiFi, self parking, and buffet breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 56 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 3 AM
    • Express check-out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Free offsite parking nearby
DONE

Other information

    • No alcohol served onsite

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Room amenities

Be entertained

  • 32-inch TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for USD 1.50 per night

Children & extra beds

  • Rollaway beds are available for USD 20.0 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
State tax ID - C0003663290

Also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Does Quality Inn Westfield - Springfield offer free cancellation for a full refund?

Yes, Quality Inn Westfield - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Quality Inn Westfield - Springfield?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Quality Inn Westfield - Springfield?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at Quality Inn Westfield - Springfield?

No, this hotel doesn't have a casino, but MGM Springfield (15-min drive) is nearby.

Does Quality Inn Westfield - Springfield have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Quality Inn Westfield - Springfield have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Quality Inn Westfield - Springfield like?

Quality Inn Westfield - Springfield is in the heart of Westfield, a short 19-minute walk from General Wareham Park.

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Bed
Bathroom
Shower
Balcony
Weather
Children
Water

Reviews

8/10 Very good

We'd stay again!

Reasonably priced, convenient location, comfortable bed. Although the rooms were a bit dated, we had an enjoyable stay. Breakfast selections were great.
Nancy, 2-night trip

10/10 Exceptional

spacious clean great staff
Aileen, 2-night trip

10/10 Exceptional

Staff very friendly.
Cynthia, 1-night trip

6/10 Good

Nice staff, pretty quiet. Not the cleanest room.
Kristie, 2-night trip

10/10 Exceptional

Check in was a smooth process representative was kind and polite and continental breakfast was good
Roberto, 2-night trip

10/10 Exceptional

Professional, excellent staff
WILLIAM, 2-night trip

8/10 Very good

Rude, mean, and stinky

Staff was ill-tempered and somewhat hostile, and breakfast was not cooked well and not served hot. The hallway smelled like stale cigarettes and dirty laundry.
Christopher, 7-night trip

10/10 Exceptional

Was one of the best Quality Inns I’ve ever stayed at. Freddie was a great host. Thanks
Bruce, 3-night trip

4/10 Fair

We did not have any hot water, drip in bath tub and fridge kept us up all night, room smelled of stron cleaning solution, towels displayed had stains, water leaked under sink, filled coffee brewer to "Max" line mark, and when I brewed coffee, it overflowed - either cup provided is not big enought or MAX line is too much - I prepaid for two nights but left after one night as we were not going to spend another night in that room. Would like to be compensated for the 2nd night
Sophie, 2-night trip

8/10 Very good

Close to highest
Peter, 1-night trip

6/10 Good

The room was simple Enough had stuff like microwave and mini fridge. One of the first things noticed was the shower head and faucet where leaking constantly. and the second was mold on the ceiling above the dressers. Didn't bother to take photos as we where not in the room for anything but sleep. The cable tv was not working properly cutting in and out. 3 out of five for the stay.
Victor, 2-night trip

4/10 Fair

Beware

Rude desk clerk, questionable staff, mold in room, smell in hallway wretched, towels in bathroom still had stains, fridge needed defrosting. I don’t know what the box spring was made of, but it creaked at every movement. This place needs a lot of TLC. This place is a hard pass - don’t believe the online reviews.
Brian, 1-night trip

8/10 Very good

Quality stay

Nice hotel clean with great service. Breakfast was good and well maintained. Quality of coffee and juice was weak. WiFi was weak. Beds were comfy. Shower needs attention. Fixtures old and not working well. No conditioner in shower. Aside from that the housekeeping staff was attentive and provided good service. They stay met my expectations.
Brandon, 2-night trip

4/10 Fair

It was advertised as remodeled but our room was not. Parking was tight and it was hard to find.
Marcia, 1-night trip

6/10 Good

Adequate
Daniel, 7-night trip

10/10 Exceptional

Room was clean the bed was comfortable. Great stay overall
Alan, 1-night trip

10/10 Exceptional

Have used this hotel several times this year and have never been disappointed, Good price and convenient
Christopher, 3-night trip

4/10 Fair

Pay More for Better

Check in was simple and easy, front desk was nice and lobby was okay. The room smelled like cigarettes, sweat, and urine and it didn't help that the A/C had not been turned on prior to arrive and the room was very humid. The sheets and bedding were stained and overall the room felt unclean.
1-night trip

8/10 Very good

Great for a one night stay on our way home from Maine to New York.
Kim, 1-night trip

6/10 Good

There was smell as soon as you entered to building. Almost like they needed a dehumidifier. Got to the room and put on the AC. Left and came back at 1am with it not cool. Everything was damp.
Lisa, 1-night trip

8/10 Very good

Clean, the room was good and has all the amenities
EMAN, 2-night trip

10/10 Exceptional

pet friendly and free breakfast
jean, 1-night trip

10/10 Exceptional

Good for a quick overnight stay

It was an ok hotel for an overnight stay, but nothing fancy. Enjoyed the hot shower after a long day of traveling.
Melanie, 1-night trip

10/10 Exceptional

This was the second time staying here and we loved the convienence, ease with a pet and friendly service! I would come back here again.
Shannon, 1-night trip

4/10 Fair

Excellent breakfast
David, 2-night trip