Serrana Residence Hotel

Property class: 3
Nova Serrana hotel with restaurant and bar/lounge

Choose dates to view prices

Serrana Residence Hotel is a great choice for a stay in Nova Serrana. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a garden are other highlights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli
  • Luggage storage
  • Banquet hall

Feel at home (6)

  • Private bathroom
  • Garden
  • Daily housekeeping
  • Elevator
  • Minibar
  • Cable TV service
The current price is $64
$67 total
includes taxes & fees
Oct 18 - Oct 19

Room options

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Showing 3 of 3 rooms

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A bunk bed with a white mattress, a wooden headboard, and a desk with a chair.

Quarto Duplo Casal Acessível

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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A hotel room with a wooden headboard, two beds with white bedding, and three framed artworks above the beds.

Quarto Duplo Solteiro

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

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A hotel room with a bed, a desk, a chair, a laptop, and a window with curtains.

Quarto duplo casal

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av Jose Batista Filho 2880, Bairro Franciso Lucas, Nova Serrana, Minas Gerais, 35519-000

What's nearby

  • Nova Serrana City Hall - 13 min walk - 1.2 km
  • Calcado Arena - 5 min drive - 3.3 km
  • Lake Gardens Square - 6 min drive - 4.4 km
  • Shopping Pátio Divinópolis - 56 min drive - 59.0 km
  • Divinopolis History Museum - 60 min drive - 60.4 km

Getting around

  • Divinopolis (DIQ-Brigadeiro Cabral) - 57 min drive

Restaurants

  • ‪Black Jack - ‬3 min drive
  • ‪Pizzaria e Restaurante Coelhão - ‬3 min drive
  • ‪Restaurante Liber Hotel - ‬10 min walk
  • ‪Bistrô Nectar do Lago - ‬3 min drive
  • ‪Stonehenge Rock Bar - ‬17 min walk

About this property

Serrana Residence Hotel

  • Serrana Residence Hotel is a great choice for a stay in Nova Serrana. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a garden are other highlights.

At a glance

Hotel size

    • 95 rooms

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Parents must have child's birth certificate and photo ID*
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 33 lbs per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised

Internet

    • Free WiFi in public areas

Parking

    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Hand-held showerheads
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

More

  • Daily housekeeping
  • In-room safe
  • Water-efficient showers only

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately BRL 45 for adults and BRL 45 for children

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 75.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Ibis Nova Serrana Hotel
Ibis Nova Serrana Nova Serrana
Ibis Nova Serrana Hotel Nova Serrana

Frequently asked questions

Are pets allowed at Serrana Residence Hotel ?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of BRL 75.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Serrana Residence Hotel ?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Serrana Residence Hotel and nearby?

Serrana Residence Hotel has a garden.

Are there restaurants at or near Serrana Residence Hotel ?

Yes, there's an onsite restaurant.

What's the area around Serrana Residence Hotel like?

Serrana Residence Hotel is located a short 14-minute walk from Nova Serrana City Hall.

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Reviews

Serrana Residence Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Amenities

8.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was exceptionally good with a variety of food and very fresh options. (7 reviews)
  • The hotel offers convenient 24-hour access to a parking lot with some covered spaces. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

Excelente hotel
Verified review

2/10 Poor

.
Verified review

10/10 Exceptional

Quarto extremamente limpo e com tudo novinho. Checkin e checkout rápidos. Faltou o mínimo de ter agua no quarto.
Verified review

8/10 Very good

Quarto limpo, organizado. Café da manhã com boas opções. Única coisa que ficou a desejar foi a recepção, quando fiz o checkin a recepcionista estava com uma má vontade, não passou nada, apenas o número do quarto, precisamos solicitar informações do café, do wifi. Ela apenas entregou a chave e pronto
Verified review

8/10 Very good

Achei o hotel bom e o café da manhã muito gostoso, entretanto fiquei muito chateada que das 5 diárias, todos os dias precisei revalidar o cartão pq desmagnetizou, quando cheguei eram 22:30 não tinha nada para comer, nem de comprar e esquentar no microondas( como pequena conveniência) , um dos dias não limparam meu quarto e a cama… algumas coisas deixou a desejar!
Verified review

10/10 Exceptional

O hotel é muito bom. Desta vez estava faltando sabonete líquido e shampoo no box. Mas o hotel é bem limpo. Os atendentes atenciosos e o café da manhã muito bom e tudo fresquinho. só achei o preço muito alto para a diária de uma só pessoa. Como hotel estava bem vazio, podiam oferecer a hospedagem por um preço mais acessível.
Verified review

8/10 Very good

Estrutura nova Quarto de tamanho bom Bom café da manhã
Verified review

10/10 Exceptional

É incomparável com qualquer outro hotel em um raio de 50km. Ótimo atendimento, muito bom café da manhã.
Verified review

10/10 Exceptional

Hotel está muito adequado aos custos e atendeu minha demanda
Verified review

10/10 Exceptional

Tudo perfeito para minha finalidade.
Verified review

10/10 Exceptional

sim
Verified review

10/10 Exceptional

Tudo bom, só café da manhã que podia melhorar!
Verified review

10/10 Exceptional

Fácil a acesso
Verified review

10/10 Exceptional

Otimo
Verified review

6/10 Good

Ao chegar a pia estava suja, botão da descarga estava quebrado, Não foi feito a limpeza diária do apto, Ap estava sem secador.
Verified review

10/10 Exceptional

O quarto estava limpo e organizado, a cama é boa, o cafe da manha muito bom, os funcionários muito gentis e prestativos.
Verified review

6/10 Good

O quarto estava ok, mas as portas de nenhum quarto estavam funcionando com o cartão. Todos os hospedes tinha que chamar alguém da recepção se tivesse que entrar no quarto. O café da manhã é muito fraco e com produtos de dias passados.
Verified review

8/10 Very good

Bom quarto, com ar condicionado
Verified review

8/10 Very good

Apenas café da manhã deixa um pouco a desejar, de resto tudo ótimo
Verified review

2/10 Poor

Dificuldade de check-in, quarto com vazamento no banheiro, localização ruim na cidade, café da manha de péssima qualidade.
Verified review

8/10 Very good

Hotel muito novo e bem cuidado, estacionamento amplo e algumas vagas cobertas, chegue cedo. Quarto muito limpos e ótima roupa de cama. Café da manhã bom, mas precisa de mais cuidado com moscas.
Verified review

2/10 Poor

Hotel não emite Nota fiscal
Verified review

10/10 Exceptional

Limpo e confortável
Verified review

10/10 Exceptional

Quarto muito confortável.
Verified review

8/10 Very good

Não há secador de cabelo no quarto

Razoável. Cama confortável e ótimo café da manhã, mas o banheiro é apertado e o chuveiro não esquenta muito. Mas o pior foi que no ato da reserva falava que tinha secador de cabelo e não levei o meu, porém, para usar no hotel precisava pegar na recepção e devolver em até 2h, o que fica muito desconfortável levando em consideração que eu cheguei meia noite e exausta todos os dias e ainda precisaria descer para devolver o secador de cabelo na recepção.