TownePlace Suites by Marriott Atlanta Alpharetta

We were very unhappy with this stay. So unhappy that we stayed less than an hour. The hallway had an overwhelming smell of marijuana. The main reason we stayed here was for the beautiful pool. Once we checked in there was no indication that the pool was closed. The kids quickly changed into their swimsuits and headed to the pool only to find it locked. We then asked the front desk and they informed us that it had not been inspected and that it could not be used. Notice this stay was at the end of May. There was no mention of this on the website or even at the pool or when we checked in. We then asked for information to contact the manager and he was unavailable until the following morning. We checked out hoping that a refund would be given once we spoke to the manager. We emailed him and called him. Finally, he responded and agreed to refund our money. Mo apology was given. The pictures on the website were much better than the actual place. It felt more like an old smelly apartment rather than a nice place.

My reservation was "upgraded" which later turned out to be a major downgrade.2 smaller size beds, 3 TV's that didnt work properly. BR TV'S would have error codes on screen if it's on for more than 15mins. (Handyman claimed I switched the chans to 8000- I was in mid of a show and it happened 4x on both TVs, I wasn't flipping chans). Main tv switches all programs to Spanish speaking only,there's no manual,menu button, helpdesk won't answer throughout the night so I had no help. The Most DISTURBING, even with my DND sign on door, maid barges thru door without announcing nor a knock! Luckily I was in the BR,close to the door and yelled out! She did the same to room beside who also had their DND sign. I opened the door and asked her why she did that? I got "no english" reply,and she proceeded I to another room. Tried calling helpdesk again for the last time that morning and after 2 rings I just hung up and decided I'll bring this up front w the clerk. I spoke with christine, and initially I was nice being at this point until she basically ripped the bandage off the wound and told me her hands were tied and redirected me to Hotels.com. I just think it's outrageous  that the hotel employee WON'T or "cannot" or is it a "will not"(?) Do anything regarding this very rare issue.   This is the first time something like this has ever happened to me. Your hotel staff didnt take care of my situation but hotels.com who we're not even at the site, at least empathized and apologized in your be

This would be a great place to stay if you were in town for a business meeting. The room had a living area and a kitchen, complete with full size refrigerator, dishwasher, microwave, oven/stove. They also have a grill available on the patio. Plus, it's pet friendly! The shower pressure was great, too.

If you're looking for adventure in Atlanta, I would not recommend this hotel unless you're willing to drive about 30 minutes back and forth. Locally, there's a mall about 6 minutes away and plenty of places eat. Not visible from the hotel but they are around.