Hotel Terranova

Property class: 3
Pas de la Casa ski hotel with restaurant and bar/lounge

Choose dates to view prices

Hotel Terranova features downhill skiing and snowboarding. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the coffee shop/cafe is a nice spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Non-smoking
The current price is $45
$51 total
includes taxes & fees
Oct 28 - Oct 29

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double or Twin Room

A neatly made bed in a hotel room with a wooden floor, a radiator, and a window with curtains.

Deluxe Double or Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Mountain view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a chair, and a view of a mountainous landscape.

Deluxe Triple Room

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

A hotel room with two beds, a desk, a lamp, and a window with a view of mountains.

Deluxe Quadruple Room

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
Carrer de les Abelletes, 5, Pas de la Casa, Andorra, AD200

What's nearby

  • Les Abelletes Lake Trail - 1 min walk - 0.0 km
  • Pas de la Casa Resort - 2 min walk - 0.2 km
  • TSF4 Solana Ski Lift - 6 min walk - 0.6 km
  • TSF2 Coll Blanc Ski Lift - 6 min walk - 0.6 km
  • TSD4 Pas De La Casa Ski Lift - 6 min walk - 0.6 km

Getting around

  • La Seu d'Urgell (LEU) - 88 min drive
  • Blagnac Airport (TLS) - 132 min drive
  • Barcelona El Prat Airport (BCN) - 161 min drive
  • L'Hospitalet-pres-l'Andorre Station - 22 min drive
  • Porté-Puymorens Station - 22 min drive
  • Burton's Station - 24 min drive

Restaurants

  • ‪La Reuniò - ‬1 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min walk
  • ‪La Terrasse - ‬3 min walk

About this property

Hotel Terranova

  • Hotel Terranova features downhill skiing and snowboarding. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the coffee shop/cafe is a nice spot to grab a bite to eat. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers love the helpful staff.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 52 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • The front desk is open daily from 7:00 AM - midnight
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed (2 total, up to 31 lbs per pet)*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Hotel Terranova Reviews

8.2

Very Good

8.6

Cleanliness

7.2

Amenities

8.4

Staff & service

8.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

Clean room, but the four bed room was actually to small for a familie of four. The breakfast was really good and gave us a good start to ski all day long. The Hotel has a good location - only a couple of minutes away from the slopes.
Verified review

6/10 Good

Location was great right in the centre and a 3/4 min walk to the main lifts. The room was as expected functional. Shower was great super powerful with a good bath. A few issues though, no fridge in the room, no tea/coffee facilities in the room, breakfast was ok, staff great but not enough of them. One day there was no cutlery, cups or glasses! The bar whilst connected to the hotel was shut very early on NYE and didn’t open NYD, as all shops were also shut getting any sort of drink for the room was impossible - maybe consider some vending machines?
Verified review

8/10 Very good

Nice hotel in the middle of town

This hotel is nicely sited within view of many local stores so it very convenient. The Argentine girl on the reception was a delight to speak to regarding the unusual hobby of me and my co-guest. Best of all is staying during April as the rooms cost next to nothing as the ski season is over. The only negative is the room I was in had an audible plumbing type noise from behind the wall which continued through the night.
Verified review

4/10 Fair

Rooms are clean, spacious enough and the cleaners do a fab job. Not too far from ski-area lifts too. However, it’s all a little tired and our ‘triple room’ was a double with a squeezed in extra bed that didn’t align to the wall and lights. There was one wardrobe and a lack of hooks to hang up anything in the room other than in the small bathroom. Definitely need more hooks on walls. When we stayed there, end of January, was lots of teens/younger crew, which almost made it feel a bit youth hostel like. Breakfast was ok but a few times they had run out of items and drinks machines weren’t working. WiFi patchy too. A basic and ok-ish 2* hotel I’d say!
Verified review

8/10 Very good

Snowboard trip to Andorra

Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money
Verified review

8/10 Very good

A brief visit to Andorra

The hotel is in the middle of Pas de la Casa, there is parking on the surrounding streets, free between 2030-0900. The room was clean and comfortable and breakfast good. The separate cafe on the ground floor is not quite so good. The picture is taken from our room.
Verified review

8/10 Very good

.
Verified review

2/10 Poor

No communication from the staff
Verified review

8/10 Very good

Excellent customer service from Sophie.

A great location. Sophie, the lady on reception was really lovely and let us pay to stay a bit later in the room as I felt a little unwell. We really appreciated this. We had a room high up and view of the street and the mountains. Parking was available on the streets nearby at 4.90 euros for 4 hours and free 8pm until 9am. Bring coins. Our triple room was adequate for a one night visit. Thank you to Sophie for excellent customer service
Verified review

6/10 Good

.
Verified review

4/10 Fair

Hi there, I've just received a request for feedback and I was hoping I had the opportunity to help mproving your service. There is a lot of scope for improvement but luckily they are all easy fix. I am going to start from the "must change" going progressively to the "nice to have" 1. Mould around the bath and on the wall. This is unacceptable. It takes a bottle of Bleach and a bit of sealant to fix it 2. Nothing complementary other than two bottles of water. Your daily rate would justify a kettle, some tea bags and a couple of biscuits. It makes the customer feel welcome. 3. Furniture is battered 4. The bed for two is too small and the mattress uncomfortable. 5. Only 3 cushions. 6. The doors are not hotel doors. I'm sure there are some fire safety concerns and not compliance with regulation. 7. Breakfast could be improved. There are not vegetarian options for hot breakfast 8. Windows are not sound proof and I got woken up every night by people chatting when walking on the street. It is possibly the worst hotel I have ever been, but with some little changes it can be improved substantially
Verified review

8/10 Very good

toujours bien reçu chambre propre on reviendra
Verified review

8/10 Very good

Belle endroit
Verified review

10/10 Exceptional

Chambre propre à proximité de tout
Verified review

8/10 Very good

Hôtel idéalement situé au cœur du Pas de la Case. Parking juste derrière à un prix très raisonnable pour la nuit. Commerces à proximité. Nous le conseillons.
Verified review

8/10 Very good

Bien reçu propre et calme
Verified review

8/10 Very good

Séjour agréable, tout a proximité, dans l'ensemble hôtel convenable, seul bémol petit déjeuner manque du sucré et oeufs au plat. Au plaisir
Verified review

8/10 Very good

Suggestions, remplacer la baignoire par une douche
Verified review

6/10 Good

Un prix démesuré par rapport aux prestations ! Hôtel assez vieux,pas tout nikel,chambres petites Sur Hôtels.com,on avait réservé 3 chambres :1 pour 2 personnes,1pour 3 et 1 pour 4. On s est retrouvé avec 3 chambres de 3 personnes . On ne reviendra pas,désolée.
Verified review

6/10 Good

Cher pour la saison, et manque d’équipe mots: bouilloire, petit frigo et le pommeau de douche trop ancien
Verified review

8/10 Very good

On a pas apprécier le nom respect des gens qui dorment. Pourtant c'est inscrit dans toutes les langues mais les gens ne savent pas lire. Après chambre bien situé, grande.propre.
Verified review

8/10 Very good

Chambre propre et fonctionelle
Verified review

10/10 Exceptional

Chambre propre. Personnel très professionnel, très accueillant.
Verified review

8/10 Very good

chambre bien.Sophie à l'accueil très gentille et professionnelle
Verified review

4/10 Fair

Hotel mal signalé, un peu difficile à trouver. Ascenseur en panne, et pas de date pour la réparation. Parking tout autour mais attention payant, jusqu'à 12€ la nuit