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Grand Fiesta Americana Sumiya Cuernavaca

4.5 star property
Luxury hotel in Jiutepec with 2 restaurants and spa

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Photo gallery for Grand Fiesta Americana Sumiya Cuernavaca

2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Hallway
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Deluxe Room, 1 King Bed (Plus) | Premium bedding, down comforters, minibar, in-room safe
In the heart of Sumiya, Hotel Sumiya Cuernavaca offers a serene escape with a Japanese garden, laundry facilities, and an onsite spa for ultimate relaxation. Unwind at the 24-hour gym or take a leisurely stroll around the property's grounds. With two restaurants serving Asian cuisine and free WiFi in public areas, this upscale hotel has something for everyone.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Free parking
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $144
$172 total
includes taxes & fees
Jul 15 - Jul 16

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(25 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(15 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Pool View

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds, Pool View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Plus)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Plus)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Plus)

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Double Beds (Plus)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Smart TV
Premium bedding
Down duvet
Private bathroom
Rainfall showerhead
  • Sleeps 4
  • 2 Double Beds

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  • Pool
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8.8 out of 10, Excellent, 1,008 reviews
The price is $150
$179 total
includes taxes & fees
Jul 9 - Jul 10
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About the neighborhood

Map
Int. Fraccionamiento Sumiya S/N, Col. Jose Parres Jiutepec, Jiutepec, MOR, 62550

What's nearby

  • Balneario La Cascada - 3 min drive - 1.9 km
  • Tabachines Golf Club - 6 min drive - 3.0 km
  • Forum Cuernavaca - 6 min drive - 4.9 km
  • Galerias Cuernavaca Mall - 7 min drive - 6.4 km
  • Cuernavaca Cathedral - 9 min drive - 6.4 km

Getting around

  • Benito Juarez International Airport (MEX) - 100 min drive

Restaurants

  • ‪Los Cazadores Cuernavaca - ‬6 min drive
  • ‪Antojitos Evelyn - ‬4 min drive
  • ‪Il Tomato - ‬10 min walk
  • ‪Barbacoa "Las Granjas - ‬18 min walk
  • ‪Pollo Vaquero - ‬7 min drive

About this property

Grand Fiesta Americana Sumiya Cuernavaca

At Grand Fiesta Americana Sumiya Cuernavaca, you'll be within a 10-minute drive of Galerias Cuernavaca Mall. Guests can be pampered with massages at the spa, and Sumiya, one of 2 restaurants, serves Asian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a 24-hour fitness center. Fellow travelers love the helpful staff and overall property condition.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 163 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas

Parking

    • Free secured, uncovered onsite self parking

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Private picnics
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Wheelchair-accessible path to elevator
ROOM

Room amenities

Be entertained

  • 65-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Dining

Sumiya - This family restaurant specializes in Asian cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
La Distral - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
Snak Bar La Cascada - This poolside bar serves light fare only. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 270 to 750 per person

Renovations and closures

The following facilities or services will be unavailable from April 4 2025 to July 31 2025 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Camino Real Sumiya
Camino Real Sumiya Cuernavaca
Camino Real Sumiya Hotel
Camino Real Sumiya Hotel Cuernavaca
Sumiya
Sumiya Camino Real
Cuernavaca Hotel Camino Real Sumiya
HELP_OUTLINE

Frequently asked questions

Is there a pool at Grand Fiesta Americana Sumiya Cuernavaca?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Grand Fiesta Americana Sumiya Cuernavaca?

Sorry, pets aren't allowed.

Is parking offered on site at Grand Fiesta Americana Sumiya Cuernavaca?

Yes, there's free self parking.

What are the check-in and check-out times at Grand Fiesta Americana Sumiya Cuernavaca?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Grand Fiesta Americana Sumiya Cuernavaca and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Fiesta Americana Sumiya Cuernavaca also has a 24-hour fitness center and a garden.

Are there restaurants at or near Grand Fiesta Americana Sumiya Cuernavaca?

Yes, there are 2 onsite restaurants, featuring Asian cuisine and poolside dining. One of the dining venues will be unavailable from April 4 2025 to July 31 2025 (dates subject to change).

Does Grand Fiesta Americana Sumiya Cuernavaca have any outdoor private spaces?

Yes, every room features a balcony.

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Grand Fiesta Americana Sumiya Cuernavaca Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Room
Gardens
Service staff
Restaurant
Wifi
Lobby
Water
Amenities
Bed
Food

Reviews

10/10

Hotel bonito
1-night trip

10/10

This property is fantastic, with a welcoming staff and a perfect atmosphere for relaxation.
2-night trip

8/10

Very good option to rest!
2-night trip

8/10

Good stage and conforable hotel, but the many buildings were under maintenance for several months so the experience was very limited, not so much restaurant options, no spa nor bar and even lobby was under construction. It would be nice to increase the japanese experience, due to the only refference is the Kabuki museum, the japanese menu in only restaurante is limited.
2-night trip

8/10

Beautiful property, outstanding buffet breakfast, although sliding doors at the room should be remodeled
1-night trip

6/10

Food prices are extremely high and they don’t share information about it!!!!
2-night trip

4/10

The hotel’s outdoors is really nice, rooms need a lot of updating and upgrading. AC in my room was so loud I could not sleep. Bed was very comfortable. Service was slow in restaurants and overall food quality is regular.
2-night trip

10/10

Excellent customer service
2-night trip

10/10

Excelente
2-night trip

10/10

Very nice hotel, clean, comfortable and has beautiful grounds. The food was ok, service was great. The only complain we had was that the person upstairs in the room kept dragging their chair at night and making lots of noise, maybe pads on the chair legs would help minimize the noise. Without an upstairs neighbor it was great.
2-night trip

10/10

Good
1-night trip

6/10

It’s a great place, with a lot of potential, needs to be remodeled and Improve the food and service at restaurants. Disappointed that because I didn’t make the reservation through the hotel chain, the told me that I can have my fiesta rewards bennefits…
2-night trip

10/10

Everything was great. The only thing that we didn't like is that for every meal you had to take a buffet which neither me or my wife like. They didn't offer meals a la carte, ony room service
4-night trip

8/10

The hotel is surrounded by nature and the Japanese concept makes it interesting. The room was simple, and the building showed some lack of maintenance. Despite the Japanese environment providing a nice experience, the main restaurant only provides that type of food, which is very limited. Can you imagine a 5-night stay eating only one type of food?
2-night trip

6/10

I just came back from Sumiya Hotel, and while it certainly has some appealing features, my experience left much to be desired. First and foremost, the check-in and check-out processes were frustrating. With only two desks available and a limited number of staff, we faced long waits on both occasions. The hotel offers a concierge service through Whatsapp, which seemed like a great idea, but I was disappointed to find it unresponsive when I needed assistance with arranging a taxi. We sought help from the front desk on three different occasions, requesting taxis at specific times, but each time, we ended up waiting over 30 minutes. This lack of reliable transportation support really hindered our plans. Additionally, our dining experience at one of the hotel restaurants fell short. Service was lacking, and unfortunately, my daughter and niece never received their meals at all, which was quite disappointing. On a positive note, the hotel rooms were quite comfortable. The beds were super soft, and I appreciated the quick room service whenever we needed it. Overall, while Sumiya Hotel has potential with its cozy accommodations and beautiful gardens, significant improvements are needed in service and responsiveness to create a more enjoyable experience for guests.
2-night trip

10/10

Increíble y el personal excelente servicio y atención
1-night trip

8/10

The hotel and landscape is great with the japanesse gardens and great lawns. The offer in the restaurant on sundays afternoon (there were open 1 of 3 resraurants) was limited.
1-night trip

10/10

El hotel está increible!!!
1-night trip

10/10

Un lugar espectacular , hermosos jardines , habitaciones impecables y un excelente servicio.
1-night trip

4/10

No obstante que llegamos a las 14:50 Hrs. Nos dieron la habitación hasta las 16:17 Hrs.
6-night trip

10/10

Muy bien muchas gracias
1-night trip

10/10

Excelente hotel y relación precio calidad !
1-night trip

8/10

buen servicio, buenas instalaciones,
1-night trip

10/10

1-night trip

8/10

En general fue una buena experiencia para un viaje corto en familia. EL check-in debe ser mas organizado en términos del orden de llegada de huéspedes. El servicio en el restaurante de la alberca es amable pero deficiente mientras que el servicio en el desayuno fue bastante bueno. La calidad y variedad del buffet fue excelente.
1-night trip