Experience the charm of Bristol Santo André Hotel, located near Mayor Celso Daniel Park and Shopping ABC. Savor a free breakfast buffet on the serene terrace or unwind in the garden. Stay connected with in-room WiFi, enjoy a drink at the bar, and take care of work tasks with laundry facilities and meeting rooms.
Catedral Nossa Senhora do Carmo - 18 min walk - 1.5 km
Shopping ABC - 6 min drive - 2.8 km
Getting around
São Paulo (CGH-Congonhas) - 35 min drive
São Paulo/Guarulhos Intl. Airport - 53 min drive
Campinas (VCP-Viracopos - Campinas Intl.) - 108 min drive
Santo Andre Utinga Station - 5 min drive
Santo Andre-Prefieto Celso Daniel Station - 12 min walk
Sao Paulo Prefeito Saladino Station - 17 min walk
Restaurants
Bom Beef Burgers - 5 min walk
Mania de Churrasco Prime Steak House - 9 min walk
Cruzeiro's Bar - 3 min walk
Sabor em Pedaço - 7 min walk
Camarada Camarão - 6 min walk
About this property
Bristol Santo André Hotel
You'll be in a fantastic location at Bristol Santo André Hotel, just a 5-minute walk from Mayor Celso Daniel Park and Grand Plaza Shopping. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A snack bar/deli, a terrace, and a garden are other highlights.
At a glance
DONE
Hotel size
126 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record at check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 22 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered onsite valet parking (BRL 28.00 per day)
Limited valet parking on site
Height restrictions apply for onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Computer station
Conference center (872 square feet of space)
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Luggage storage
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Hardwood flooring in room
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of BRL 80.00 per pet, per day
Parking
Covered valet parking costs BRL 28.00 per day
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 42.866.544/0001-80
Also known as
Hotel Mercure Santo Andre
Hotel Santo Andre
Mercure Santo Andre
Mercure Santo André Hotel Santo Andre
Hotel Mercure Santo Andre Brazil
Mercure Santo André Santo Andre
Mercure Santo André
Mercure Santo Andre Hotel
Frequently asked questions
Does Bristol Santo André Hotel offer free cancellation for a full refund?
Yes, Bristol Santo André Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Bristol Santo André Hotel?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of BRL 80.00 per pet, per day. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Bristol Santo André Hotel?
Yes. Valet parking costs BRL 28.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Bristol Santo André Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Bristol Santo André Hotel and nearby?
Bristol Santo André Hotel has a 24-hour fitness center and a garden.
Are there restaurants at or near Bristol Santo André Hotel?
Yes, there's an onsite restaurant.
What's the area around Bristol Santo André Hotel like?
Bristol Santo André Hotel is in the heart of Santo André, a short 3-minute walk from Mayor Celso Daniel Park and 5 minutes' walk from Grand Plaza Shopping.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Bristol Santo André Hotel Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Amenities
9.8
Staff & service
9.6
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Oct 27, 2025
It is very convenient location very close to the Shopping.
Alexander
Alexander, 5-night trip
Verified
10/10 Exceptional
Dec 21, 2025
It has a very convenient location. It's close to the shopping mall. You can find almost everything for you need.
Alexander
Alexander, 1-night trip
Verified
10/10 Exceptional
Nov 15, 2025
The room was spotless. The staff were very considerate and helpful.
Henry
Henry, 13-night trip
Verified
8/10 Very good
Dec 3, 2025
Clean room. Friendly staff. Front desk staff spoke some English.
Bryan
Bryan, 2-night trip
Verified
6/10 Good
Aug 26, 2024
I highly recommend this location
Alexamder
Alexamder, 3-night trip
Verified
8/10 Very good
Sep 7, 2024
Close to mall and excellent service.
Andre
Andre, 9-night trip
Verified
10/10 Exceptional
Dec 25, 2024
Very well maintained, stuff very friendly.
Paulo
Paulo, 3-night trip
Verified
10/10 Exceptional
Oct 3, 2025
I visit this property at least 3 x per year and I’m completely satisfied a convinced tha Bristol is the best property in the area, very clean, the staff is great! The breakfast is excellent! So overall I’ll give 9/10! The reception manager and her staff always goes above and beyond to satisfy my needs!
Scott
Scott, 4-night trip
Verified
10/10 Exceptional
Jun 3, 2025
Excelente
Giovani Rossini
Giovani Rossini, 1-night trip
Verified
10/10 Exceptional
Sep 29, 2025
Top
Kaique
Kaique, 1-night trip
Verified
10/10 Exceptional
Dec 9, 2025
.
Remi
Remi, 3-night trip
Verified
6/10 Good
Dec 27, 2025
The first room I was assigned had not been cleaned. After that, the room was ok. Nothing oteworthy.
Zelia
Zelia, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2024
It was wonderful!!
I’ll be back certainly.
Thank you 😊
MARISA
MARISA, 5-night trip
Verified
6/10 Good
Dec 8, 2024
Nothing unique…. The facilities are great, but Santo Andre overall isn’t safe !!
Marcos
Marcos, 1-night trip
Verified
10/10 Exceptional
Jan 10, 2025
No comment
Wendell
Wendell, 5-night trip
Verified
10/10 Exceptional
Sep 9, 2024
The bathroom shower floor in 401 could use some updates or heavy cleaning. The bath towels had an unusual smell. Otherwise lovely.
Thank you
Paula
Paula, 1-night trip
Verified
4/10 Fair
May 28, 2024
Very bad internet
Tatiana
Tatiana, 6-night trip
Verified
8/10 Very good
May 4, 2026
Ótimo custo/beneficio
Funcionários gentis e prestativos
Voltarei com certeza
Maria Beatriz
Maria Beatriz, 2-night trip
Verified
10/10 Exceptional
May 3, 2026
Café da manhã maravilhoso
GABRIEL
GABRIEL, 1-night trip
Verified
8/10 Very good
May 2, 2026
Café da manhã já foi melhor, e os quartos precisa melhorar a limpeza também
Marcos R Da Silva
Marcos R Da Silva, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2026
Equipe de funcionários muito atenciosos e gentis. Café da manhã completo e excelente . Estacionamento de fácil acesso
Sonia
Sonia, 1-night trip
Verified
10/10 Exceptional
Apr 26, 2026
Hotel maravilhoso, café bom, recepção, hotel limpo e muito bem localizado.
Danieli
Danieli, 3-night trip
Verified
10/10 Exceptional
Apr 24, 2026
Quarto de tamanho adequado, com cama boa, chuveiro com boa pressão e temperatura. Café da manhã muito bom, variedade de pães, sucos, etc. Funcionários muito atenciosos desde o estacionamento.
Pontos que seriam interessantes serem analisados: qualidade das toalhas, mais iluminação no quarto, torradeira no café da manhã.
ELIZABETH
ELIZABETH, 1-night trip
Verified
10/10 Exceptional
Apr 21, 2026
Gostaria de registrar meu elogio ao excelente atendimento prestado pela equipe do Hotel Bristol Santo André. Fui muito bem recebida e atendida durante toda a minha estadia, o que fez toda a diferença na minha experiência.
Destaco especialmente o colaborador Antonio, pela sua atenção, cordialidade e proatividade. Sua dedicação em ajudar e antecipar necessidades demonstra um alto nível de profissionalismo e comprometimento com a satisfação dos hóspedes.
Parabéns a toda a equipe pelo ótimo trabalho!