Hard Rock Hotel Madrid

Property class: 4.5
Luxury hotel with restaurant, connected to a rail/subway station, near El Retiro Park

Choose dates to view prices

Hard Rock Hotel Madrid features a rooftop terrace and puts you within a 15-minute walk of El Retiro Park and National Prado Museum. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 3 bars/lounges. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness center, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.
VIP Access

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Multilingual staff

Feel at home (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
The current price is $205
$226 total
includes taxes & fees
Nov 1 - Nov 2

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Classic King Room

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Classic King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Garden View

A hotel room with a large bed, a desk with a chair, a wall-mounted TV, and a framed abstract artwork.

Deluxe King Room with Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Gold Suite with Terrace

A hotel room with a large bed, a small table, a chair, and a view of the cityscape.

Gold Suite with Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a TV on the wall.

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(188 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

A modern hotel room with a large bed, a desk, and a view of buildings.

Deluxe Room, 1 King Bed, Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • Garden view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace (Gold)

A modern hotel room with a large bed, a small table, a chair, and a view of the city through large windows.

Suite, Terrace (Gold)

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Star Suite

A modern hotel room with a large bed, a bathtub, a flat-screen TV, and a view of the sunset through the window.

Rock Star Suite

  • City view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Silver Suite

A hotel room with a large bed, a TV mounted on the wall, and a red headboard.

Silver Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

A modern hotel room with a large bed, a desk, a chair, and a nightstand with a lamp.

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(82 reviews)
  • City view
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Family)

A modern hotel room with a large bed, a blue sofa, a small table, and a mirror.

Deluxe Room (Family)

9.2 out of 10
Wonderful
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds, City View

A hotel room with two beds, a shower, a small table, and a chair.

Superior Twin Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Twin Room, 2 Twin Beds

A hotel room with two beds, a wooden wardrobe, a mirror, and a bathroom with a glass door.

Classic Twin Room, 2 Twin Beds

9.4 out of 10
Exceptional
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Ronda de Atocha 17, Madrid, 28012

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 1 min walk - 0.1 km
  • Paseo del Prado - 5 min walk - 0.4 km
  • Plaza Mayor - 18 min walk - 1.5 km
  • Puerta del Sol - 18 min walk - 1.5 km
  • Gran Via - 18 min walk - 1.5 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid (XOC-Atocha Train Station) - 5 min walk
  • Madrid Atocha Station - 9 min walk
  • Atocha Cercanías Station - 9 min walk
  • Estación del Arte - 5 min walk
  • Lavapies Station - 7 min walk
  • Atocha Renfe Station - 9 min walk

Restaurants

  • ‪Sessions - ‬1 min walk
  • ‪La Canibal - ‬2 min walk
  • RT60
  • ‪Burger King - ‬2 min walk
  • ‪Bar Asturias - ‬4 min walk

About this property

Hard Rock Hotel Madrid

  • Hard Rock Hotel Madrid features a rooftop terrace and puts you within a 15-minute walk of El Retiro Park and National Prado Museum. After splashing around at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at one of the 3 bars/lounges. Other highlights at this luxurious hotel include a poolside bar, a 24-hour fitness center, and a garden. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Estación del Arte is 5 minutes and Lavapies Station is 7 minutes.

At a glance

Hotel size

    • 161 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 24 lbs per pet)*
    • Service animals welcome
    • Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Wheelchair-accessible parking on site
    • Onsite garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 3 bars/lounges
  • Restaurant
  • Poolside bar

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Designer stores on site
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Visual fire alarm
  • Doorbell and phone notification
  • Lever door handles
  • Well-lit path to entrance
  • Area rugs in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • 49-inch Smart TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Sessions - This restaurant overlooks the pool and garden. Open daily.
GMT+1 - Onsite lobby lounge. Open daily.
RT60 - Onsite rooftop bar. Guests can enjoy alfresco dining (weather permitting). Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24 for adults and EUR 13.5 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 17:
  • One of the dining venues
  • Bar/Lounge
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for EUR 50.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 11:00 AM to 7:00 PM
  • The seasonal pool is open from June 01 to October 12

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hard Rock Hotel Madrid Hotel
Hard Rock Hotel Madrid Madrid
Hard Rock Hotel Madrid Hotel Madrid

Frequently asked questions

Does Hard Rock Hotel Madrid offer free cancellation for a full refund?

Yes, Hard Rock Hotel Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hard Rock Hotel Madrid?

Yes, there's a seasonal outdoor pool. Guests have pool access from 11:00 AM to 7:00 PM.

Are pets allowed at Hard Rock Hotel Madrid?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 24 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Hard Rock Hotel Madrid?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Hard Rock Hotel Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (5-min drive) is nearby.

What is there to do at Hard Rock Hotel Madrid and nearby?

Hard Rock Hotel Madrid has 3 bars and a seasonal outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Hard Rock Hotel Madrid?

Yes, Sessions offers alfresco dining and garden views.

What's the area around Hard Rock Hotel Madrid like?

Hard Rock Hotel Madrid is a short 5-minute walk from Estación del Arte and 10 minutes' walk from El Retiro Park. Travelers give top marks for the hotel's prime location.

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Reviews

Hard Rock Hotel Madrid Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, delicious, and offered a wide variety of options, including made-to-order hot dishes. (185 reviews)
  • The hotel's restaurant offered excellent food, a great breakfast buffet, and delicious meals, with friendly and attentive staff. (114 reviews)
  • The pool area was well-maintained, quiet, and provided a refreshing escape from the busy surroundings. (56 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Room
Location
Train station
Food
Restaurant
Breakfast
Bed
Bar
Live music

Reviews

Verified review

10/10 Exceptional

Really pleased with the hotel. Great amenities and really helpful staff. Lovely rooms
Verified review

10/10 Exceptional

Great Hard Rock hotel, superb amenities and staff
Verified review

10/10 Exceptional

Great place ! Full of character and lovely people !
Verified review

10/10 Exceptional

Very close to Atocha–staying and the three big museums Very very clean and fun to be at
Verified review

10/10 Exceptional

A nice an clean hotel the staff the best!! 👏
Verified review

10/10 Exceptional

Big and clean room, good location, not so friendly to whom with big luggage since there is no elevator or ramp to the building out side from the front desk
Verified review

10/10 Exceptional

Excellent service, great helpful staff Rooms are big and comfortable. Will stay there again.
Verified review

10/10 Exceptional

Staff was extremely helpful and property was very clean/modern.
Verified review

8/10 Very good

Great location, very helpful staff. Comfortable beds and good sized rooms
Verified review

10/10 Exceptional

Really great place to stay going into Atocha. Staff friendly, room very clean and comfy bed
Verified review

10/10 Exceptional

Great hotel! Excellent breakfast buffet and a gorgeous rooftop bar restaurant, really great cocktails… Wonderful staff, very helpful and welcoming! Would definitely stay there again in the future
Verified review

10/10 Exceptional

Top notch!! Lovely rooftop bar. Rooms comfortable and well designed. Highly recommended.
Verified review

10/10 Exceptional

Amazing hotel in good location.
Verified review

10/10 Exceptional

Brilliant staff; great rooms; enjoyed the pool area.. liked the hood. I'd come here again!
Verified review

10/10 Exceptional

I stay here once a year, clean, safe, friendly staff, great f&b outlets.
Verified review

10/10 Exceptional

Excellent hotel, amazing rooms and decor. Beds are really comfortable and air- conditioning is the best we’ve ever had at an hotel. Would certainly visit again.
Verified review

10/10 Exceptional

Lovely hotel with great bar, pool and comfortable sun loungers. Room was great, bed super comfortable and shower amazing
Verified review

10/10 Exceptional

Very nice stuff very friendly and helpful they were nice and show me good place to go thank you
Verified review

10/10 Exceptional

Second visit and it was amazing. Great location, great pool, great rooms - very clean. Modern facilities and a paradise in Madrid. Loads of places to eat and drink locally.
Verified review

10/10 Exceptional

Only stayed one night but everything was perfect. Walking distance to many museums and transport hubs. Breakfast was really nice too. As far as Hard Rock Hotels go, it's small and from the outside it just looks like part of the neighbourhood but inside is great and it has all the things you expect at Hard Rock.
Verified review

10/10 Exceptional

Very clean, good was great, very great location close to all the action
Verified review

10/10 Exceptional

A wonderful hotel! Great pool area! Wonderful restaurant! Great location! I recommend!
Verified review

10/10 Exceptional

We loved our short stay at Hard Rock. The staff was very helpful and the rooms are very modern. Very clean. We will return.
Verified review

10/10 Exceptional

Good location
Verified review

10/10 Exceptional

The staff was amazing. The lady who helps during breakfast was exceptional