Definitely old school charm (still uses a physical key for the doors), rooms seem to be soundproofed, only noise we heard was footsteps above us occasionally. They provide a fan in the room, hair dryer, body wash/shampoo, shower cap, and a mini fridge which are amenities not always provided in Europe. Breakfast is included and it is an excellent spread. Staff are so friendly and accommodating, starting at booking, they reached out and asked if we would need a baby cot in the room for our baby. At check in, Nathalie, was so nice and friendly and took the time to explain everything and even gave us a map of the surrounding area with reference points. Parking on site is limited (3 spots) but worth it to guarantee a close spot. We will definitely be staying here again when in Lucerne!