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Krystal Beach Acapulco

3.0 star property
Beachfront resort with outdoor pool, near Papagayo Beach

Choose dates to view prices

Spend your days soaking up the sun at Krystal Beach Acapulco, a family-friendly resort nestled in Costera Acapulco near Papagayo Beach. Enjoy beachfront bliss with sun loungers, indulge in spa services like manicures and pedicures, or take a refreshing dip in the outdoor pool with waterslide.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Self parking
  • Children's pool
  • Hot tub
  • Waterslide

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
The current price is $82
$98 total
includes taxes & fees
Jun 10 - Jun 11

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room Standard with Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard with Mountain View

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 30 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Room Standard with Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard with Mountain View

7.0 out of 10
Good
(2 reviews)
  • Mountain view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Room Standard with Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard with Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 30 sq m
  • Sleeps 4
  • Free WiFi

View all photos for Standard Ocean View

Standard Ocean View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Ocean View

8.0 out of 10
Very good
(38 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mountain View

8.4 out of 10
Very good
(18 reviews)
  • Mountain view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room Standard with Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Room Standard with Ocean View

  • Ocean view
  • 30 sq m
  • Sleeps 2
  • Free WiFi

View all photos for Standard Room,1 King Bed, Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room,1 King Bed, Ocean View

7.6 out of 10
Good
(14 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Lunamielera Vista Mar

Lunamielera Vista Mar | Down comforters, in-room safe, blackout drapes, iron/ironing board

Lunamielera Vista Mar

  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Mountain View

Family Room, Mountain View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Family Room, Mountain View

  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds OR 1 Twin Sofa Bed
  • Free WiFi

View all photos for Suite King Mountain View

Suite King Mountain View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite King Mountain View

  • Mountain view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite King Ocean View

Suite King Ocean View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Suite King Ocean View

  • Ocean view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Mountain View

Standard Room, 2 Double Beds, Mountain View | Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Mountain View

7.6 out of 10
Good
(34 reviews)
  • Mountain view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Front of property
Hotel Emporio Acapulco
Costera Acapulco
  • Pool
  • Spa
  • Airport transfer
  • Parking available
8.4 out of 10, Very Good, 1,738 reviews
The price is $106
$128 total
includes taxes & fees
Jun 1 - Jun 2
Hotel Emporio Acapulco
Compare similar properties
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About the neighborhood

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670

What's nearby

  • Parque Papagayo - 1 min walk - 0.1 km
  • Galerías Acapulco - 2 min walk - 0.2 km
  • Papagayo Beach - 3 min walk - 0.3 km
  • Condesa Beach - 10 min walk - 0.9 km
  • Diana the Huntress - 19 min walk - 1.6 km

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 35 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Bocana Beach Papagayo - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪La Union - ‬2 min walk

About this property

Krystal Beach Acapulco

  • At Krystal Beach Acapulco, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute walk of Papagayo Beach. The outdoor pool provides a splash of fun, and guests can also take advantage of a hot tub. Aquamarina, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a children's pool, and a snack bar/deli.

All inclusive details

  • All-inclusive room rates at Krystal Beach Acapulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included.

Food and beverages

    • À la carte meals, snacks, and select beverages included
    • Dining and beverage availability limited at one or more venues
    • Limited gourmet or à la carte dining

At a glance

DONE

Hotel size

    • 400 units
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MXN 250 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–noon
  • 2 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Waterslide
  • Playground
  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • On the beach
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby

Working away

  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 1 building/tower
  • An outdoor pool
  • Hot tub
  • Waterslide
  • Banquet hall

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Aquamarina - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Cevichería - Onsite seafood restaurant. Open daily.
Beach Bar - Onsite bar. Open daily.
Lobby Bar - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 480 per person

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MXN 250 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Also known as

Krystal Beach Acapulco

Krystal Beach Acapulco Resort

Krystal Hotel Acapulco Beach

Krystal Beach Acapulco Hotel

Krystal Beach Acapulco Resort

Krystal Beach Acapulco Acapulco

Krystal Beach Acapulco Resort Acapulco

Frequently asked questions

Does Krystal Beach Acapulco offer free cancellation for a full refund?

Yes, Krystal Beach Acapulco does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Krystal Beach Acapulco?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Krystal Beach Acapulco?

Sorry, pets aren't allowed.

Is parking offered on site at Krystal Beach Acapulco?

Yes. Self parking costs MXN 250 per day.

What are the check-in and check-out times at Krystal Beach Acapulco?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM. Check-out time is noon.

What is there to do at Krystal Beach Acapulco and nearby?

Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Krystal Beach Acapulco also has a waterslide.

Are there restaurants at or near Krystal Beach Acapulco?

Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.

Does Krystal Beach Acapulco have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Krystal Beach Acapulco like?

Krystal Beach Acapulco is a short 7-minute walk from Papagayo Beach and 3 minutes' walk from Parque Papagayo.

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Reviews

Krystal Beach Acapulco Reviews

7.0

Good

7.6

Cleanliness

7.0

Amenities

7.2

Staff & service

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Beach
Air conditioning
Location
Children
Elevator
Food
Drinks
View

Reviews

Verified

4/10 Fair

We paíd all inclusive! Room service not included. !!!!!!! Food was the same everyday except one day. Cevicheria… no agrumo found on any dish
Ivone, 3-night trip
Verified

10/10 Exceptional

Exelent 👌 good choice 👏
Tirso, 4-night trip
Verified

10/10 Exceptional

It was beautiful and easy to get around
Christian, 1-night trip
Verified

6/10 Good

We like this hotel because of their friendly staff, the area and the swimming pools. But this hotel needs to remodel their rooms and fix their elevators. Elevators were a huge problem, long waits and saw so many people frustrated. Last time we were in this hotel was like 5 years ago and they had the same issues with the elevators but this time it was worst.
Muriel, 1-night trip
Verified

8/10 Very good

AC had a hard time cooling the room. Two elevators went out of service during our 3 day stay. Upgrading the elevators and HVAC systems would be beneficial to the hotel. Great staff!! Great views!! Direct beach access and convenient to access transportation or walk!!
Matthew, 3-night trip
Verified

6/10 Good

Room was clean and big. Pool chairs not enough for the amount of people. We were 2 adults and were given a room next to a family with very noisy kids. Room planing should be a little more thoughtful, maybe keep adults only on the top floors and families on the lower floors. A/C not cool enough. Very good location.
Rodrigo Alfonso, 2-night trip
Verified

2/10 Poor

Old property and food is not good at all, expensive and very dissapointed. I won't stay there ever again. Staff was very friendly.
Miriam, 2-night trip
Verified

4/10 Fair

Ok for a short stay

Well you have to consider that they just got through to hurricanes two years ago, one of the major problems is the elevators they have four elevators but only two work half of the time and they're not fast elevators very slow, the rooms are in good condition except the air conditioners cool the room at night comfortably but in during the day no you needed a fan, the beach access was good and the pools are good and the waiter and waitress staff was excellent.
Steve, 5-night trip
Verified

10/10 Exceptional

Clean room, Great location.
Elizabeth, 2-night trip
Verified

4/10 Fair

Breakfast was very good.
Joanne, 12-night trip
Verified

10/10 Exceptional

Everything was great I had a lovely vacation enjoy every minute I do recomend this hotel
Janitzi, 4-night trip
Verified

10/10 Exceptional

The property was great!
Martina, 3-night trip
Verified

10/10 Exceptional

Everything was amazing, except on the weekend when more guests arrived, the elevators took more than 30 minutes to reach your floor due to their weight capacity.
Ageda, 3-night trip
Verified

10/10 Exceptional

Yes
Alejandro, 4-night trip
Verified

6/10 Good

Some front desk staff and managers were a bit aloof, the air conditioning in the room was noisy and did not cool the room adequately, shower facility in the room is nice but extremely slippery
Harry, 7-night trip
Verified

10/10 Exceptional

Acapulco is beautiful 💕❤️
Samuel, 3-night trip
Verified

2/10 Poor

Elevators need to be replaced! No wall mirror in bathroom Very overpriced!! Needs total renovation
Donald, 15-night trip
Verified

4/10 Fair

t
israel Arturo, 3-night trip
Verified

10/10 Exceptional

Excellent service
Miguel, 1-night trip
Verified

6/10 Good

There are not parking in the hotel
FRANCISCO, 2-night trip
Verified

4/10 Fair

People tend to reserve the beach chairs all day long and none of these are available for other groups when are needed. The hotel has very strict policies on not having their waitress serving on some specific areas of the beach (in front of the hotel)
Nelson, 2-night trip
Verified

6/10 Good

Food was subpar, and the rooms were uneventful lacked any standout features. The valet service was atrocious and made departure a nightmare, taking over two hours just to get the car. Check out demand was at noon and offered no other solution or amenity. Asked to speak to manager and no one ever came around. Not a great experience overall.
Patricia, 2-night trip
Verified

10/10 Exceptional

Excelente
Cesar, 2-night trip
Verified

10/10 Exceptional

Playa
Andrea, 2-night trip
Verified

8/10 Very good

.
julio cesar, 1-night trip