This was a wonderful hotel. The staff went above and beyond! When we arrived, we didn't know where to park and the reception staff actually took me through to the parking garage and out to the street to show me where the garage entrance was, since it is easy to miss. The room was cleaned every day and was spotless. It was a spacious room too! We had the bedroom and our daughter had the couch bed, which was in a separate room from the bedroom. Her bed was already made for her and the staff had given us the appropriate number of towels for three guests (this is rare and we usually have to ask for another towel even after booking for 3 guests). We had complementary wine waiting for us. The hotel breakfast is the best I've ever had! Amazing selection of yoghurts, fruit, nuts, spreads, cereals, cakes, bread, eggs, sausages, meats & cheeses, seafood, coffee, fresh juices, and a tea station. And the location was excellent too! 15 min walk to major attractions and close to transportation and the Naschmarkt! I highly recommend this hotel.