The hotel has fantastic facilities, including a beautiful private beach and lovely swimming pools. Unfortunately, the positive aspects ended there.
The gym was absolutely unacceptable: dirty, no drinking water, no air conditioning, and with both the exercise bike and treadmill broken. There was barely any equipment available, making the gym practically useless.
The service was extremely poor, and the restaurant experience was equally disappointing. The menu was limited, incomplete and offered very few options, clearly reflecting the fact that the hotel was approaching its seasonal closure. To make matters worse, many of the swimming pools were already closed.
It is unacceptable to charge guests for a hotel stay while providing such a reduced level of service and facilities. The overall impression was that the hotel had already given up on its guests before officially closing. Despite its beautiful location and potential, the lack of service and limited facilities made for a very disappointing experience. Definitely not what you would expect from a hotel of this standard.