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Best Western Heritage Inn

2.5 star property
Concord hotel with outdoor pool

Choose dates to view prices

Near the airport, Best Western Heritage Inn offers a relaxing retreat with an outdoor pool and sun loungers. Stay connected with in-room WiFi, work out at the gym, or get some business done at the business center.

Reviews

7.6 out of 10
Good

Popular amenities

  • Connecting rooms available
  • Pet friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Conference space
  • Meeting room
  • Multilingual staff
  • Ballroom

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is $98
$111 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(70 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Accessible, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 1 King Bed, Accessible, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Pet Friendly)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Indoor pool
Concord Plaza Hotel
  • Pool
  • Free breakfast
  • Pet friendly
  • Parking available
7.6 out of 10, Good, 986 reviews
The price is $106
$120 total
includes taxes & fees
Dec 22 - Dec 23
Concord Plaza Hotel
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About the neighborhood

Map
4600 Clayton Rd, Concord, CA, 94521

What's nearby

  • Newhall Community Park - 3 min walk - 0.3 km
  • Markham Regional Arboretum - 3 min drive - 1.8 km
  • Concord Pavilion - 7 min drive - 4.7 km
  • Six Flags Hurricane Harbor Concord - 11 min drive - 7.5 km
  • Moscone Convention Center - 38 min drive - 55.1 km

Getting around

  • Concord, CA (CCR-Buchanan Field) - 20 min drive
  • Oakland Intl. Airport (OAK) - 54 min drive
  • Antioch-Pittsburg Station - 25 min drive
  • Martinez Station - 31 min drive
  • Berkeley Station - 32 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Dunkin' - ‬7 min walk
  • ‪ButtercuP - ‬10 min walk
  • ‪Huckleberry’s - ‬12 min walk

About this property

Best Western Heritage Inn

Enjoy your visit to Concord with a stay at Best Western Heritage Inn. The outdoor pool is a great spot for a morning swim, and guests can get a workout in at the fitness center. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 128 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
    • Service animals welcome
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference space (2900 square feet)

Services

  • 24-hour front desk
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 34
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Hand-held showerheads
  • Grab bar in shower
  • Shower grab bar height (inches): 36
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fee & policy details

Refundable deposits

  • Breakage deposit: USD 100.00 per stay

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 150.00 per stay
  • Pets are allowed for an extra charge of USD 30 per accommodation, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Plus Heritage Concord
Best Western Plus Heritage Inn Concord
Best Western Heritage Inn Concord
Best Western Heritage Concord
Best Western Heritage Concord
Best Western Heritage Inn Hotel
Best Western Heritage Inn Concord
Best Western Heritage Inn Hotel Concord

Frequently asked questions

Is there a pool at Best Western Heritage Inn?

Yes, there's an outdoor pool.

Are pets allowed at Best Western Heritage Inn?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 30 per accommodation, per day, and there's also a deposit of USD 150.00 per stay. Service animals are exempt from fees.

Is parking offered on site at Best Western Heritage Inn?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Best Western Heritage Inn?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Best Western Heritage Inn?

No, this hotel doesn't have a casino, but California Grand Casino (10-min drive) is nearby.

What is there to do at Best Western Heritage Inn and nearby?

Have fun with activities like hiking, mountain biking, and mountain climbing, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

What's the area around Best Western Heritage Inn like?

Best Western Heritage Inn is located a short 6-minute walk from Newhall Community Park.

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Reviews

Best Western Heritage Inn Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.8

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Shower
Bed
Bathroom
Location
Amenities
Restaurant
Water

Reviews

10/10 Exceptional

Clean. Friendly staff.
Ramona, 3-night trip

10/10 Exceptional

It was delightful.
Frank, 1-night trip

6/10 Good

Our stay wasn’t over the top nor was it horrible. It was OK. Definitely a one night stop place. I wouldn’t stay any longer than that sketchy people in the parking lot lotta roadwork going on and it was loud hard to sleep.
Amber, 1-night trip

6/10 Good

Good place to stay for the price

Older place that looks to be remodeled in early 2000's, but big rooms and clean. Nice stay for the price. Breakfast was not that great - powdered eggs and boiled link sausage, but the pastries were tasty.
Carlo, 1-night trip

8/10 Very good

Excellent and friendly staff, clean spacious room. Relative to past stays, the breakfast was disappointing. Poor quality oatmeal and sausage and scrambled eggs all 7 days! I ended up going out for breakfast.
Barbara, 1-night trip

8/10 Very good

Friendly, helpful stalk. I’ve regularly stayed here for years. Recent change in complementary breakfast let me to drop a star or 2 same menus every day. Poor quality oatmeal without traditional toppers, reconstituted scrambled eggs and sausage lengths. I bought breakfast next door.
Barbara, 1-night trip

10/10 Exceptional

Such an easy and relaxing stay ! Thank you 😄
Angela, 1-night trip

10/10 Exceptional

Very nice place. Near a lot of things
Laylawnie, 2-night trip

10/10 Exceptional

Customer service is excellent. The room is clean and comfortable bed. The breakfast is awesome. I definitely recommend this hotel. Great place to stay.
CHRISTINA, 3-night trip

10/10 Exceptional

The staff was amazing and most accommodating very quite and spacious
Jeffrey, 1-night trip

6/10 Good

Guy at front office wasn’t too friendly when coming in to check in. Room was ok. Smelled like cigarette smoke even though it was a non-smoking room. But worked fine for the one night, basically only there to get ready and then sleep!
Amanda, 1-night trip

8/10 Very good

Well priced, clean, nice breakfast, close to my family
Deborah Kyle, 2-night trip

8/10 Very good

It was quiet stay
kunle, 4-night trip

10/10 Exceptional

Breakfast and staff people
paul, 2-night trip

8/10 Very good

Quite nice
James, 2-night trip

8/10 Very good

It wasn’t a bad stay. Room was great
jasmine, 2-night trip

4/10 Fair

Room was clean, nice, spacious. All was good until i woke the next morning to very loud knocking from staff. Multiple times:(. You would think they wouldn’t send out room service until after 11 so the customer would not get disturbed very early.
Caden, 1-night trip

8/10 Very good

Over all good stay, no issues, wish the coffee was a bit better, wasn’t my favorite
Antonio, 3-night trip

10/10 Exceptional

This property is centrally located in Concord with many dining and shopping options.

10/10 Exceptional

Clean
Jose Guadalupe, 1-night trip

4/10 Fair

The shower wall was not fully attached to the wall. The door to the bathroom was about to fall off. The bed sheets, pillowcases, and pillows all had blood stains visible. The carpet on the floor in one area bubbled up and was a trip hazard.
Amanda, 1-night trip

6/10 Good

Good, reliable hotel. Good for short trips
Valerie, 1-night trip

10/10 Exceptional

The room was larger than expected, had all the appliances needed, clean, very comfortable bed and the breakfast was quite good.
Linda, 1-night trip

6/10 Good

Check in was great, the guy that checked me in was extremely helpful. The pool was enjoyable. Breakfast was really good. My stay was nice until I spotted a huge cockroach/field roach on the counter by the sink. It was over an inch long and with all the lights on in my room, it shouldn’t have ventured out of hiding but it did. I would have given a 4, maybe 5 star review if there hadn’t been such a big roach on the counter. Hard to recommend somewhere with roaches… I have it 3 stars because everything else was fine.
Deborah, 1-night trip

10/10 Exceptional

The staff was very cordial and helpful. Impressed with how neat and clean my room was.
Carol, 1-night trip