Hotel Scala Frankfurt City puts you in a great location, within a 15-minute walk of MyZeil and Römerberg. Also, Frankfurt Christmas Market and Alte Oper are within a 15-minute walk. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.
Hotel Scala Frankfurt City puts you in a great location, within a 15-minute walk of MyZeil and Römerberg. Also, Frankfurt Christmas Market and Alte Oper are within a 15-minute walk. The helpful staff and overall property condition get good marks from fellow travelers. Public transportation is just a short walk: Hessendenkmal Tram Stop is 5 minutes and Eschenheimer Tor Station is 6 minutes.
Languages
English, German
At a glance
DONE
Hotel size
45 rooms
Arranged over 9 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 16
DONE
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs and cats only)
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Offsite parking within 328 ft (EUR 24 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Minibar
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Office
Free WiFi
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 14 per person
Parking
Parking is available nearby and costs EUR 24 per day (328 ft away)
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt
Frequently asked questions
Does Hotel Scala Frankfurt City offer free cancellation for a full refund?
Yes, Hotel Scala Frankfurt City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Scala Frankfurt City?
Yes, cats and dogs are welcome.
What are the check-in and check-out times at Hotel Scala Frankfurt City?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at Hotel Scala Frankfurt City?
No, this hotel doesn't have a casino, but Casino Bad Homburg (16-min drive) is nearby.
What's the area around Hotel Scala Frankfurt City like?
Hotel Scala Frankfurt City is in Innenstadt, a short 5-minute walk from Hessendenkmal Tram Stop and 5 minutes' walk from MyZeil.
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Hotel Scala Frankfurt City Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Location
Service staff
Room
Breakfast
Bed
Value
Summer
Subway
Air conditioning
Reviews
8/10
standart city hotel and kind staff
arda inan
1-night trip
10/10
The location is very good. The room was comfortable and clean. The staff and front desk was very helpful. Definitely recommend this hotel
Verified traveler
2-night trip
8/10
Excellent hotel if you want to stay in this busy area. LOTS of dining options around the hotel. would def. stay here again
Omar
2-night trip
10/10
Great location near train, shops and restaurants.
JOHN FREDERICK
1-night trip
8/10
Nice and central
Vera
5-night trip
8/10
Great location at a good price, we would stay there again.
Wayne
1-night trip
8/10
Average hotel. Carpet in the room had big stains. The location was good.
M Sue
1-night trip
8/10
Excellent location and very friendly staff
Frank
1-night trip
10/10
You've got to try the breakfast, The best we ever had in Germany!!!
Frensis
4-night trip
10/10
Great place for the price.
Daniella
3-night trip
10/10
Lumpy bed, everything else, wonderful!
Verified traveler
1-night trip
6/10
Small. Great location. Staff not the friendliest
Jared
2-night trip
8/10
Great location
Carson
3-night trip
8/10
Very good location, there is construction going on next door but that was not a problem. I would stay again.
omar
3-night trip
10/10
Very worth the price level. Close to the city centre, friendly personnel and fresh.
Kajsa
1-night trip
6/10
..
Manfred
1-night trip
4/10
I would like to recognize the young lady who was at the front desk when I arrived, on 6 January 2025 around 23:00. She was extremely helpful and pleasant. She even went out of her way to iron out the wrinkles that were encountered, frankly, due to my carelessness. I do not remember her name, but she made my stay at this less-than-desirable property, a pleasant one.
Peggy
8/10
The staff were friendly and always ready to assist. The location is fantastic, conveniently situated near everything. The building is somewhat dated, the room
very small but it had balcony with a nice view. I had to request the heat to be turned on.
Pablo
3-night trip
4/10
Hotel is old, rooms are old and with bad smell. The bathroom is very small.
Employees from the reception don’t care about any thing that you ask.
Breakfast is good.
There is a construction beside the hotel that the noise start 7:00 in the morning till 17:00 is terrible.
Alessandro
1-night trip
8/10
Location is great. Staff is friendly. Rooms are small but OK for one or two people to stay. The hotel is just one block behind Zeil, the main shopping street of the city which makes it very convenient. Recommended.
Sibel
5-night trip
10/10
It was a great location for a stay in Frankfurt. Definitely recommend.
Donn
5-night trip
4/10
The building is very old, rooms are very old and the bathroom is small.
The employees don’t help you in anything.
There is a construction beside the hotel, the noise start 7in the morning till 17:00, very very bad.
Alessandro
5-night trip
8/10
Excellent location right in the middle of the centre, friendly basic hotel,shower very good,breakfast poor for the price charged very basic friendly staff plenty of restarunts and bars close by