Aparthotel

Smartr Atocha Reina Sofia

Property class: 4
City-center aparthotel within easy reach of El Retiro Park

Choose dates to view prices

When you stay at Smartr Atocha Reina Sofia, you'll be just a 5-minute drive from El Retiro Park and Gran Via. Apartments feature conveniences like kitchens, along with LCD TVs and free WiFi. The property is just a short walk to public transportation: Palos de la Frontera Station is steps away and Delicias Station is 6 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Laundry facilities
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Non-smoking

Main amenities (3)

  • 25 smoke-free apartments
  • Housekeeping (on request)
  • Air conditioning

Feel at home (6)

  • Free cribs/infant beds
  • Kitchen
  • Television
  • Coffee/tea maker
  • Elevator
  • Dining table
The current price is $160
$176 total
includes taxes & fees
Oct 27 - Oct 28

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom

A modern living room with a sofa, yellow armchair, and a dining table.

Apartment, 1 Bedroom

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

A modern living room with a TV, sofa, and desk.

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

A modern living room with a dining area, a sofa, a coffee table, and a TV on a stand.

Studio

  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment two bedrooms two badrooms CAPACITY 4

A bedroom with a bed, a bedside table, a mirror, and artwork on the wall.

Apartment two bedrooms two badrooms CAPACITY 4

  • 86 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

APARTMENT ONE BEDROOM

  • Sleeps 10

APARTMENT TWO BEDROOMS

  • Sleeps 10

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About the neighborhood

Map
Calle Rafael Riego 24, Madrid, 28045

What's nearby

  • Museo Nacional Centro de Arte Reina Sofía - 7 min walk - 0.6 km
  • El Retiro Park - 13 min walk - 1.1 km
  • National Prado Museum - 15 min walk - 1.3 km
  • Gran Via - 4 min drive - 2.5 km
  • Puerta del Sol - 5 min drive - 2.9 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
  • Madrid (XOC-Atocha Train Station) - 4 min walk
  • Madrid Delicias Station - 5 min walk
  • Atocha Cercanías Station - 8 min walk
  • Palos de la Frontera Station - 2 min walk
  • Delicias Station - 6 min walk
  • Atocha Renfe Station - 8 min walk

Restaurants

  • ‪Rodilla - ‬3 min walk
  • ‪Bodegas Rosell - ‬3 min walk
  • ‪Martin Tostador - ‬2 min walk
  • ‪El Brezo - ‬5 min walk
  • ‪Spoiler Bar - ‬1 min walk

About this property

Smartr Atocha Reina Sofia

  • When you stay at Smartr Atocha Reina Sofia, you'll be just a 5-minute drive from El Retiro Park and Gran Via. Apartments feature conveniences like kitchens, along with LCD TVs and free WiFi. The property is just a short walk to public transportation: Palos de la Frontera Station is steps away and Delicias Station is 6 minutes.

At a glance

Property size

    • 25 apartments

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • There is no front desk at this property
    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation
    • A virtual front desk provides assistance to guests
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only, 1 total, up to 55 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 50+ Mbps)

Parking

    • Offsite parking within 656 ft (EUR 20 per night)

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi, with speed of 50+ Mbps

Parking and transportation

  • Offsite parking within 656 ft (EUR 20 per night)

Family friendly

  • Free crib/infant bed

Kitchen

  • Oven
  • Dishwasher
  • Cleaning supplies
  • Toaster
  • Cookware/dishes/utensils
  • Coffee/tea maker

Dining

  • Dining table

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Toilet paper

Entertainment

  • 32-inch LCD TV with digital service

Laundry

  • Washing machine

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 30 per pet per stay
  • 1 total (up to 55 lbs per pet)
  • Welcoming dogs only
  • Food and water bowls are available

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 31
  • 7 stairs to reach property
  • Smoke-free property

Services and conveniences

  • Housekeeping (on request)
  • Iron/ironing board
  • Virtual front desk

Location highlights

  • Near a metro station
  • Near a train station
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 25 rooms

Fees & policies

Refundable deposits

  • Breakage deposit: EUR 50 per stay

Optional extras

  • Housekeeping is offered for an extra charge of EUR 30 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet, per stay

Parking

  • Parking is available nearby and costs EUR 20 per night (656 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number 03/313575.9/16

Frequently asked questions

Are pets allowed at Smartr Atocha Reina Sofia?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

What are the check-in and check-out times at Smartr Atocha Reina Sofia?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 11:00 AM.

What is there to do at Smartr Atocha Reina Sofia and nearby?

Recommended spots to visit include El Retiro Park (12-min walk) and National Prado Museum (0.8 mi), along with Puerta del Sol (1.3 mi) and Plaza Mayor (1.3 mi).

Does Smartr Atocha Reina Sofia have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

What's the area around Smartr Atocha Reina Sofia like?

Smartr Atocha Reina Sofia is in Palos de la Frontera, a short 2-minute walk from Palos de la Frontera Station and 12 minutes' walk from El Retiro Park.

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Reviews

Smartr Atocha Reina Sofia Reviews

8.2

Very Good

9.2

Cleanliness

8.6

Amenities

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The area around the property offers plenty of dining options within a few minutes walk. (4 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

8/10 Very good

The location is very practical for Atocha train station. The flat is spacious and well furnished. The only little issues were the lack of response when messaging the host and their phone was unreachable. We also only had 2 sets of towel for 4. Noise insolation from the front door should be better as the building has many loud people not filtered through by a good door. But apart from that it’s great value for money and would use again if I need to take a train from Atocha.
Verified review

10/10 Exceptional

Spacious and comfortable in a great location. Remote checkin worked well.
Verified review

8/10 Very good

This was a super-convenient location near the Madrid Atocha train station. It's in a quiet residential neighborhood but walking distance to the main museums in Madrid. It was a perfect home-base for the three of us to explore Madrid.
Verified review

10/10 Exceptional

2 bedroom, nice bathroom and linens (items I think are the most relevant for travelers). Good location.
Verified review

10/10 Exceptional

Nice and clean place, love it
Verified review

10/10 Exceptional

Apartment was perfect for a family of four visiting Madrid for a few days. Very clean and functional with a full kitchen. Neighborhood is good and close to shops and grocery.
Verified review

8/10 Very good

Really comfortable apartment in a good area, close to Atocha transport hub and attractions such as the Reina Sofia and Prado Museums and the Retiro Park. Lots of bars and restaurants within a few minutes walk. Only negative was trying to get used to the quirky lock on the apartment door.
Verified review

10/10 Exceptional

Very clean and although the check in is online the communication is very good. The remote receptionist was communication was great via what’s app.Excellent service
Verified review

10/10 Exceptional

Place very clean Only We have problems to check in and when we got to the place We waited 2 hrs to get in the room otherwise happy with our stay . Recommend 100%
Verified review

8/10 Very good

Good location, good room space with kitchen and washer. Very close to Atocha train station. There are some stain marks on the coach need to be cleaned so people can sit on it.
Verified review

8/10 Very good

Communication could have been better.

Our stay was good. The property was clean and very nice. The only issue we had was that we had to call them to get the codes to get in. They did not send them to us.
Verified review

8/10 Very good

A clean and well positioned one night stay

We stayed for one night and were happy with the studio for this length of time. Very well equipped with plenty of space. Very close to the station it was good value for money and easily walkable to other areas of the city. The room was very clean. Downsides - we were on the ground floor and the “views” from the room were a little dismal - but for something so close to the station this was to be expected. I also had to chase the team running the location for the access codes and I would have expected to receive these at the time that check in was possible.
Verified review

8/10 Very good

Would definitely book again.

Check in info received before arrival. Nice apartment. Plenty of dining or grocery shopping around. No WINE OPENER?! A towel in the kitchen would be useful to do minor dishes (apartment had a dishwasher, but traveling solo, didn’t really need it). Door to apartment let in some noise from people coming and going, but bedroom was quiet.
Verified review

4/10 Fair

Good location, room is clean. The staff was not helpful at all. I sent in-APP messages twice on the day, asking for check in instructions and access code, but didn't receive any reply. I called the staff when I arrived at property, I was told check in instruction has been sent to WhatsApp. I didn't receive any message from the property, we had never communicated on WhatsApp. The staff refused providing access code on phone, and didn't want to send the code thru email or in-APP messages. After 20 minutes argument on phone, finally I was given the code. My first day of a 4-week holiday was totally ruined. It was the worst ever check in experience.
Verified review

10/10 Exceptional

We were two and it was perfect but it could easily accommodate two more the sofa bed. Having a laundry machine in the unit is very useful too.
Verified review

10/10 Exceptional

Excellent
Verified review

8/10 Very good

It was good for the money !
Verified review

8/10 Very good

Nice quiet neighborhood
Verified review

10/10 Exceptional

Very convenient locariin
Verified review

8/10 Very good

The check-in was very simple and we were pleased to walk into a nice, clean room. Our visit was less than 24 hours so we were not able to explore the area too much. The location was great as we were able to walk from the train station to the hotel and out again for dinner. Also, the hotel staff communicated very quickly with any questions I had using WhatsApp. Thank you, Smartr Atocha Reina Sofia!
Verified review

8/10 Very good

Apartment was very nicely appointed. Clean and in good location. Only issues were firm matresses and incorrect exterior code was give multiple times before we received the correct one. Otherwise we would recommend this place
Verified review

2/10 Poor

Terrible. It is run down place with lot of bed bugs. The pictures are scamming and deceptive for travelers.
Verified review

4/10 Fair

The lack of staff onsite is a problem. The instructions on using the access codes were very sketchy. I needed assistance but no one answered the phone when I called the number given. Then I was locked in my room because of a problem with the door. When I managed to get out, i could not lock the door behind me. Again, no answer to my phone call. It was clean and centrally located but I cannot recommend the place.
Verified review

6/10 Good

Clean and convenient place to stay, but, Check-in?

If you don’t have an internet access on the day of Check-in after 3:00 Pm, you might as well find another place to stay. Check in software needs more work to be fully functioning.
Verified review

2/10 Poor

Be careful to book this place

Our room was not the one we booked om hotels.com. the room showed on hotels.com has a balcony and bright light. The room we got was a dark and no balcony with very bad smell. When you open the window you can see the garage around.