When you stay at Grand Hotel Normandy by CW Hotel Collection, you'll be within a 15-minute walk of Bruges Christmas Market and Bruges Market Square. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Other features include an indoor pool and a garden. Fellow travelers say great things about the pool and helpful staff.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Parking available
Free WiFi
Bar
Main amenities (12)
Daily housekeeping
Indoor pool
Breakfast available
Fitness center
Self parking
Bar/lounge
24-hour front desk
Air conditioning
Garden
Lobby fireplace
Front-desk safe
Vending machine
Feel at home (6)
Private bathroom
Premium TV channels
Garden
Daily housekeeping
Espresso maker
Blackout drapes/curtains
The current price is $98
$98
$120 total
includes taxes & fees
Sep 28 - Sep 29
Why we love this property
Tasty breakfast options
This hotel offers a tempting buffet breakfast to kickstart the day. Guests can also unwind with drinks at the inviting bar.
Make a splash
The indoor pool area at this hotel features comfortable loungers for post-swim relaxation. A perfect retreat for aquatic enthusiasts.
Cozy designer comforts
Slip into soft bathrobes after exploring curated rooms with individual decor. Heavy blackout drapes ensure perfect sleep, with minibars for midnight cravings.
Charleroi (CRL-Brussels South Charleroi) - 95 min drive
Lissewege Station - 12 min drive
Brugge-Sint-Pieters Station - 13 min drive
Bruges Station - 16 min walk
Restaurants
Bernie's Beer Bar - 3 min walk
't Santpoortje - 4 min walk
Bar'Ziel - 3 min walk
Villa Gerard - 4 min walk
Bar Oswald - 4 min walk
About this property
Grand Hotel Normandy by CW Hotel Collection
When you stay at Grand Hotel Normandy by CW Hotel Collection, you'll be within a 15-minute walk of Bruges Christmas Market and Bruges Market Square. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Other features include an indoor pool and a garden. Fellow travelers say great things about the pool and helpful staff.
At a glance
Hotel size
64 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Uncovered onsite self parking (EUR 25 per night; includes in/out privileges)
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
Bar/lounge
What to do
Golfing nearby
Hiking/biking trails nearby
Segway rentals/tours nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Multilingual staff
Bike storage
Pool loungers
Facilities
2 buildings/towers
Safe-deposit box at front desk
Garden
Fireplace in lobby
Fitness center
An indoor pool
Accessibility
Elevator
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Handrails in stairways
Well-lit path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning and heating
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.20 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 20 for adults and EUR 10.00 for children
Children & extra beds
Cribs/infant beds are available for EUR 15.0 per night
Parking
Uncovered self parking costs EUR 25 per night with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
Children under 18 years old are not allowed in the swimming pool without adult supervision
Policies
Extra-person charges may apply and vary depending on property policy.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property class
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Also known as
Bruges Floris Hotel
Floris Bruges
Floris Bruges Hotel
Floris Hotel Bruges
Hotel Floris Bruges
Floris Karos Bruges
Hotel Floris Karos
Karos Hotel
Floris Karos Bruges
Grand Hotel Normandy
Normandy By Cw Collection
Grand Hotel Normandy by CW Hotel Collection Hotel
Grand Hotel Normandy by CW Hotel Collection Bruges
Grand Hotel Normandy by CW Hotel Collection Hotel Bruges
Frequently asked questions
Does Grand Hotel Normandy by CW Hotel Collection offer free cancellation for a full refund?
Yes, Grand Hotel Normandy by CW Hotel Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hotel Normandy by CW Hotel Collection?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Grand Hotel Normandy by CW Hotel Collection?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hotel Normandy by CW Hotel Collection?
Yes. Self parking costs EUR 25 per night. Parking spots may be limited.
What are the check-in and check-out times at Grand Hotel Normandy by CW Hotel Collection?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Grand Hotel Normandy by CW Hotel Collection?
No, this hotel doesn't have a casino, but Casino Blankenberge (17-min drive) and Knokke Casino (21-min drive) are both nearby.
What is there to do at Grand Hotel Normandy by CW Hotel Collection and nearby?
Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a garden.
What's the area around Grand Hotel Normandy by CW Hotel Collection like?
Grand Hotel Normandy by CW Hotel Collection is in Historical Center Bruges, a short 11-minute walk from Bruges Christmas Market and 11 minutes' walk from Bruges Market Square. Travelers love the hotel's prime location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Grand Hotel Normandy by CW Hotel Collection Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.0
Amenities
9.4
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as fantastic, sensational, and excellent with a wide selection of food. (130 reviews)
The pool was a lovely and inviting addition to the stay, with many guests enjoying its warm and clean facilities. (66 reviews)
The gym was functional and had excellent equipment, suitable for a short stay. (11 reviews)
Absolutely wonderful, staff was accommodating. Friendly and very helpful, breakfast was splendid, rooms were clean ,bedding was cozy, we will suggest this hotel to our friends who visit.
Verified review
10/10 Exceptional
Jun 15, 2026
A very nice hotel with a fantastic breakfast!
Verified review
10/10 Exceptional
Jul 10, 2026
Nice location only 10 min walk to the old city and 10 min walk from the train station. The pool was lovely and the staff were extremely pleasant.
Verified review
10/10 Exceptional
Jul 11, 2026
Great stay again here, excellent location, room was nice with air conditioning bonus.
Staff helpful as ever
Verified review
10/10 Exceptional
May 25, 2026
Excellent place to stay in Bruges. From check-in to check-out we had nothing but positive experiences.
The family rooms were great and the breakfast was pretty decent.
Verified review
10/10 Exceptional
Jun 7, 2026
The staff were very friendly and the hotel was wonderful. The breakfast offered I would highly recommend! Well worth the $$!
We had a great quiet comfortable night sleep and would definitely come back again!
Verified review
10/10 Exceptional
Jun 2, 2026
Friendly staff from check in to check out. Hotel is within walking distance to the main hub of Bruges. Room was clean and tidy with a box of Belgian chocolates on the bed was a nice touch.
Verified review
10/10 Exceptional
Apr 5, 2026
Love this place, breakfas was,better than expected, stuff is,so gentle and nuce,very close location for everything
Verified review
10/10 Exceptional
Sep 16, 2026
The hotel and staff easily deserve 5 stars across the board.
BUT, hotel gets an "F" for charging guests who arrive by bicycle extra.
I was shocked to find out that Grand Hotel Normandy charges a €5 fee to store your bicycle overnight in a makeshift shed outside the hotel.
I travel frequently by bike to visit new places and stay in excellent hotels, and have never encountered an extra charge for on-site bike storage!
Nor should a hotel ever do that!
Grand Hotel Normandy, you ought to discontinue this practice immediately.
A hidden "bicycle tax" is unacceptable for a hotel of this caliber, and will deter me from ever going back or recommending the hotel.
Verified review
10/10 Exceptional
Mar 31, 2026
We have never stayed in a more comfortable, homely place.
Verified review
10/10 Exceptional
Jun 2, 2026
The breakfast was wonderful and worth paying for. Great way to start your day. ☺️
Verified review
10/10 Exceptional
Apr 9, 2026
Rooms were immaculate, the staff are great. Hôtel was exactly what we wanted. Just outside the centre so it was nice and quiet.
Verified review
10/10 Exceptional
Mar 18, 2026
Beautiful hotel with an amazing friendly staff. Rooms are comfortable and breakfast is very good. Would recommend
Verified review
10/10 Exceptional
Dec 14, 2025
Lovely room and great staff, breakfast was perfect
Verified review
10/10 Exceptional
Dec 20, 2025
Welcoming hotel, friendly staff, great breakfast and location
The cleanest of the room, the hotel location and the helpful and kindness of the personel was the best.
Verified review
10/10 Exceptional
Mar 5, 2026
We had the best stay. Staff were friendly and helpful. Will return
Verified review
10/10 Exceptional
Feb 28, 2026
Warm friendly staff, well looked after. High quality room.
Verified review
10/10 Exceptional
Sep 26, 2025
Really nice welcoming hotel close to the centre but nice and quiet
Verified review
8/10 Very good
Apr 23, 2026
Great hotel, the foyer is lovely and the staff were amazing. The only issue we had was that the shower floor was very slippery. We both slipped and were being very careful.
Verified review
10/10 Exceptional
Feb 15, 2026
Quality and choice at breakfast was excellent. Decor throughout hotel was tasteful and in keeping with its location. Staff were pleasant and helpful. Little presents on arrival to room and upon checking out were a special treat.
Verified review
8/10 Very good
Apr 17, 2026
Good standard hotel with friendly staff and most things as expected. However the corridor smelt of sewage.That took the edge off our enjoyment
Verified review
8/10 Very good
Apr 4, 2026
Breakfast was good. Hard to control temperature in room. Front desk controls air conditioner. Great location
Verified review
10/10 Exceptional
Mar 16, 2026
We had a lovely stay. The family room was great and we all enjoyed the pool. Breakfast was more continental than cooked, but many many continental options. The beds were very comfortable. A little tatty around the edges in the room, but I'm not complaining - it was clean, comfortable, had dressing gowns and slippers and a minibar in the room which was reasonably priced too. Very close to 't Zand where we parked overnight, and very reasonably priced later check out times too. Would stay again!