Mercure Rhodes Alexia Hotel & Spa

Property class: 4
Bayfront hotel with 2 restaurants, near Rhodes Port

Choose dates to view prices

When you stay at Mercure Rhodes Alexia Hotel & Spa, you'll be just a 5-minute drive from Rhodes Port and Elli Beach. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 3 beach bars, a poolside bar, and a health club.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Internet access
  • Air conditioning

Why we love this property

Foodie paradise
A culinary wonderland awaits with 2 restaurants, a vibrant cafe, and a stylish bar. This hotel also treats taste buds to a delicious buffet breakfast.
Poolside paradise
A seasonal outdoor pool beckons with loungers and refreshing umbrellas for shade. Kids have their own pool while adults sip drinks at the poolside bar.

Room options

Available filters for rooms
Showing 6 of 6 rooms

Classic Room, 1 King Bed, Balcony

7.0 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed, Terrace

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Privilege, Room, 1 King Bed, Balcony, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(4 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, Multiple Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Privilege, Room, Balcony, Sea View

  • Sea view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
54, Orfanidou street, Rhodes, Rhodes Island, 85100

What's nearby

  • Bar Street - 1 min walk - 0.1 km
  • Akti Miaouli Beach - 1 min walk - 0.1 km
  • Elli Beach - 7 min walk - 0.6 km
  • Rhodes Casino - 7 min walk - 0.6 km
  • Old Town Gates - 7 min walk - 0.6 km

Getting around

  • Diagoras Airport (RHO) - 30 min drive

Restaurants

  • ‪Κούκος - ‬3 min walk
  • ‪Tamam Restaurant - ‬3 min walk
  • ‪Burattino - ‬3 min walk
  • ‪Meet The Grill - ‬2 min walk
  • ‪Christos Garden - ‬3 min walk

About this property

Mercure Rhodes Alexia Hotel & Spa

  • When you stay at Mercure Rhodes Alexia Hotel & Spa, you'll be just a 5-minute drive from Rhodes Port and Elli Beach. Guests can grab a bite to eat at one of the 2 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or facials. Other highlights include 3 beach bars, a poolside bar, and a health club.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
11:00am

Hotel size

    • 136 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 17
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Pets

    • Pets not allowed

Internet

    • WiFi in rooms*

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
    • Street parking available

Other information

    • Smoke-free property

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Reviews

Mercure Rhodes Alexia Hotel & Spa Reviews

8.2

Very Good

9.0

Cleanliness

8.0

Amenities

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel offers an excellent and plentiful breakfast buffet. (16 reviews)
  • The hotel is a short walk from the beach and offers a convenient location for beach access. (10 reviews)
  • The hotel's huge buffet breakfast was always nice and a good way to start the day. (4 reviews)
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Popular mentions

Location
Balcony
Breakfast
Room
Service staff

Reviews

Verified review

10/10 Exceptional

Really nice hotel, fantastic room with a plunge pools- great facilities. Really good quality breakfast - close to the beach and bar street. There was a hotel being built across the street, a little noisy, but it didn’t ruin our stay.
Verified review

10/10 Exceptional

We arrived early and were able to use all facilities and pool while luggage was stored. It is walking distance to old towne and a lot of great eateries close by. We had a junior suite and it was perfect. Tons of space and spacious bed and sitting area with private plunge pool. Staff were so accommodating and helpful. Steps from the beach.
Verified review

10/10 Exceptional

We had an amazing stay from beginning to end. The rooms were clean with fresh bedding and towels daily! The staff were super friendly and helpful at the reception and bar.
Verified review

10/10 Exceptional

I had a great experience at the hotel - the staff were super friendly and helpful, the hotel was very modern and clean (in fact, the whole property was spotless) and they followed my request to be put in a room with sea view, which gave me the best morning views when I woke up. Also worth mentioning the hotel was a stone's throw away from the quieter side of the beach which was ideal for me. Loved it and would definitely stay again!
Verified review

8/10 Very good

The room was lovely and clean and the view of the sea fantastic. It is a shame that the buildings infront are rather run down but if you don’t sit right to the front of the balcony they are obscured. The location is excellent for walking into the old town the only downside is the proximity to bar street which can be rather rowdy but if you turn right when you come out the front of the hotel you never have to go along it.
Verified review

6/10 Good

Large construction site next to the hotell with a lot of noise and also next to a strip club. Service was friendly but when asked for a massage booking at the hotell they referred me to a QR code and to send a form (!). Loved that the room had it's own pool! When the clean the room they bascially only make the bed. Floor was still dirty.
Verified review

10/10 Exceptional

I had an issue with the patio door lock on arrival. The manager called the maintenance guy out at 9pm at night to attempt to fix but was unable to. They promptly moved me to the same room opposite and promised to fix it by the morning. They kept that promise, and I was offered my original room back or could have stayed but I opted to take my original room. One day I got back and there was a small gift from the hotel to apologise! There was no need it was dealt with. The staff were wonderful and always friendly and smiling, nothing was ever too much. The mini bar addition in the room was a nice addition as well!
Verified review

10/10 Exceptional

The hotel staff has always been extremely helpful in my many stays at the Alexia over the years and the location of the hotel is excellent for walks to the ancient city and is very close to the Aegean for those always perfect sunsets.
Verified review

10/10 Exceptional

Parking was not an issue, with help from staff. Beautiful room clean and comfortable Quiet great nights sleep. Exceptional breakfast
Verified review

10/10 Exceptional

Excellent room. Kindly staffs. Amagiing bed .
Verified review

10/10 Exceptional

This was my third year in a row staying at the Alexia and it has always worked perfectly and is an excellent base of operations for seeing the new and the old fortified city. Many fine and interesting restaurants within walking distance of the hotel. The huge buffet breakfast is always nice and a good way to start another pretty day in Rhodes.
Verified review

10/10 Exceptional

This was my second visit to the Alexia and both visits have been excellent and the staff has always been most helpful. That huge buffet breakfast is a good way to start another beautiful day on Rhodes.
Verified review

10/10 Exceptional

Location, location, location.. just wow.. I highly recommend this hotel.. You can’t go wrong and the The decor is very contemporary and right up my alley. Do yourself a favor book it you won’t regret it
Verified review

10/10 Exceptional

This was probably the best hotel I've stayed at over the many trips to Rhodes. The room was very nice and had balcony and there was an excellent big buffet breakfast. I was not troubled with noise which is mentioned in other reviews. The location was perfect for walking to the old Crusader era fortified city.
Verified review

8/10 Very good

This hotel is perfect for a short holiday break. We stayed 1 week and it was fine. Clean, nice room and bathroom, kind staff and perfect breakfast. The buildings around the hotel are terrible. The seaview is affected by buidlings in poor condition and empty.
Verified review

8/10 Very good

Meltem she’s the best guest relations ever , made me feel at home , also special thanks to Angie , Alexander , Nikita’s from front desk for their 5 star service , highly recommend this hotel.the mentioned names became my family for my stay. You can basically walk to the beach it’s a few meters from the hotel even to the beach bars and old town
Verified review

8/10 Very good

Great hotel

Great location lovely hotel staff were great rooms comfortable and spotless 2 things that stopped me from giving it 5 stars : Rooms need to be better soundproofed as it’s close to a strip and VERY noisy on an evening And secondly the gym wasn’t open in a weekend in the hotel
Verified review

6/10 Good

+ staff was friendly and tried to accommodate immediately + nice beach / sea view - location right next to the party street on one site and large construction on the other - means lot of noise day and night, almost 24/7. - room not really equipped as requested for a 4* hotel - quite hard beds, we had to change rooms and request a topper - parking situation in the front, no guaranteed parking spots for hotel guests
Verified review

6/10 Good

I paid extra for a suite expecting a quieter, more premium experience, but unfortunately this was one of the noisiest hotels I’ve stayed in. My suite was on the ground floor with a terrace overlooks a construction site one side and a strip club the other, with construction noise throughout the day. The private terrace and plunge pool were also in such a windy spot that they were unfortunately unusable for most of my stay. The main swimming pool was literally right next to the road with the construction site opposite. Noise was the biggest issue. The hotel is next to the a party street, so there are people shouting and screaming in the early hours. Inside the hotel, noise carries from reception into the corridor as there is no door to separate, in addition my room was opposite an office, meaning I regularly heard phones ringing and doors slamming. Housekeeping staff were also shouting down the corridors from around 7am each morning. On the positive side, the location is good, just a couple of minutes from the beach, surrounded by good restaurants, and within easy walking distance of both the Old Town and New Town. The room itself was spacious, the bed was comfortable, the complimentary minibar drinks were a nice touch, and housekeeping did do a great job keeping the room clean. Overall, the lack of peace and quiet seriously affected my stay and my sleep. I was very glad I packed earplugs, but even with them I struggled to get a decent night’s rest.
Verified review

8/10 Very good

Bom hotel e excelente staff
Verified review

10/10 Exceptional

Nice clean hotel. Staff were extremely helpful and pleasant. Breakfast was plentiful and had a wide choice. Unfortunately the spa area was out of action for some reason. Disappointing really as it seemed like a nice place to get pampered if you wanted to.
Verified review

6/10 Good

Hotel staff were very helpful. The room was nice and bathroom clean. Unfortunately our balcony never received any sun due to another hotel being very close behind. There is a building site across the road which starts work early every morning, this was loud, dusty and dirty.
Verified review

8/10 Very good

Swimming pool opening out onto the road was not the best design
Verified review

2/10 Poor

Our stay at this hotel was completely ruined by the shocking customer service we received. After housekeeping entered our room, a valuable necklace we had safely stored in a hidden bag disappeared. I’ll let readers draw their own conclusions. When we reported it, we were repeatedly interrupted, talked over, laughed at and smirked at by reception. Instead of showing empathy, they made us feel like we were the problem. We were given conflicting instructions throughout: first they said they would call the police, then changed their minds when I agreed, insisted on speaking to the manager, told us to search the room again, and eventually sent us to the police station ourselves. I also asked for the receptionists’ names and, as I tried to note them down, they covered their name badges, which only added to my concerns. After completing the police report, I asked to speak to the general manager in reception so the conversation could take place professionally, given our experience with the reception staff. Instead, I was told it had to take place in her office behind a closed door, where she repeatedly talked over us and even said she was proud of how her staff had handled the situation. If this is the standard of customer service expected by management, it’s no surprise the reception staff behaved the way they did. She also claimed there were no negative reviews about customer service, yet it took me less than two minutes to find several describing very similar experiences.
Verified review

8/10 Very good

Surprise en arrivant par les alentours, beaucoup de travaux, zone très sale avec des déchets, hôtel très propres et agréables dommage l'extérieur gâche la magie du voyage