Wilderness Beach Hotel

Property class: 3
Beach hotel in Wilderness with outdoor pool and restaurant

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Wilderness Beach Hotel is a great choice for your beach stay in Wilderness, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of an outdoor tennis court and a sauna. GARDEN GRILL is open for lunch and dinner and offers ocean views. Other highlights include a steam room, a terrace, and a garden.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Internet access
  • Restaurant
  • Connecting rooms available
The current price is $120
$138 total
includes taxes & fees
Nov 2 - Nov 3

Room options

Double Room, 2 Double Beds

  • Beach view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
N2 National Highway, Wilderness, Western Cape, 6560

What's nearby

  • Wilderness Beach - 2 min walk - 0.2 km
  • Wilderness National Park - 8 min walk - 0.7 km
  • Garden Route Trail - 17 min walk - 1.5 km
  • Wilderness Lagoon - 2 min drive - 2.5 km
  • Acrobranch Wildwoods - 3 min drive - 2.5 km

Getting around

  • George (GRJ) - 30 min drive
  • Airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪ilali Restaurant - ‬4 min drive
  • ‪Blue Olive - ‬4 min drive
  • ‪Naughty Monkey Cafe - ‬6 min drive
  • ‪The Commonage - ‬5 min drive
  • ‪The Green Shed Coffee Roastery - ‬4 min drive

About this property

Wilderness Beach Hotel

  • Wilderness Beach Hotel is a great choice for your beach stay in Wilderness, putting you near activities like scuba diving, snorkeling, and surfing/body boarding. The outdoor pool provides fun for everyone, and guests can also take advantage of an outdoor tennis court and a sauna. GARDEN GRILL is open for lunch and dinner and offers ocean views. Other highlights include a steam room, a terrace, and a garden.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
11:00am

Hotel size

    • 150 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 5 AM
    • Contactless check-in available
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • WiFi in public areas*
    • Wired internet access in rooms*

Parking

    • Free onsite self parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Offsite

    • Shopping center shuttle*

Other information

    • Smoke-free property

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Reviews

Wilderness Beach Hotel Reviews

6.2

Good

6.8

Cleanliness

8.6

Location

6.4

Staff & service

5.0

Property conditions & facilities

Reviews

Verified review

6/10 Good

The staff are super friendly... The hotel is falling apart. Our rooms bathroom tiles were falling off the wall, the door handle to the room was so loose we were worried the door wasnt locked properly. Breakfast is free, but not really worth waiting around until 8.30 for I cant fault staff they are really great.
Verified review

8/10 Very good

good location. perfect to visit wildernis
Verified review

4/10 Fair

Horrible experience... so much potential!!

I was looking forward to wonderful weekend away but the hotel just does not live up to its pictures, maybe it did 10 years ago. The hotel needs a serious refurb as well as the grounds of the hotel. The pool is definitely not this clean and blue as in the pictures anymore - it needs a paint job and a proper clean. The bed I slept in made such a noise when you moved, it was terrible. The carpets were so marked, it was gross. The whole experience staying at the hotel freaked me out and I wont be returning. Some of the staff were really helpful, especially at breakfast but is so sad they have to work at a hotel that is literally falling apart. The hotel has so much potential, being where they are situated, right by the ocean but I wouldn't recommend staying here to anyone. So sad.
Verified review

10/10 Exceptional

Happy Guest

Fantastic location and staff! Hotel a bit neglected, but comfortable. Fantastic Breakfast.
Verified review

10/10 Exceptional

Beautiful Widerness

Rooms were clean. Staff friendly. Stayed on the ground floor with easy access to beach. Beautiful and convenient setting. Beach is also prestine with interesting rock pools and good fishing close by. Plenty to do in the area.
Verified review

4/10 Fair

Outdated and run down

We could check in from 2pm, but when we arrived at 3pm our room wasn't completely ready. No pillowcases on the one bed and even though we'd booked for 4 people there were only 2 towels provided. The TV channels weren't working and it took a day and a half for maintenance to be called to fix it. (In fairness once he was called the maintenance guy was friendly and sorted it out quite quickly) The shower leaked quite badly and there's no extractor fan in the bathroom - also there was very little cold water pressure. Every morning breakfast was chaotic. The hotel seems to have insufficient parking so we had to park quite far away which was quite inconvenient with our toddler and baby. It's situated really nicely close to the beach but the outdoor shower is broken so you end up walking sand back into the hotel. There isn't much security at this hotel that we could see either - it's incredibly easy to just walk around and into the pool area and from there into the hotel.
Verified review

4/10 Fair

I like the fact that it is close to the beach. I didn't like the room cleanliness and lack of variety at breakfast.
Verified review

8/10 Very good

Halal option in the Garden Route.

A beautiful location. The hotel is a bit dated but is an excellent option to explore the garden route from. Nice breakfast. Halal food services.
Verified review

2/10 Poor

Disappointed

Not what I had expected
Verified review

2/10 Poor

So disappointing. Pictures on website deceiving. Out-of-control school touring groups making noise all night.Smelly. Everything very run down. Totally disappointing. Stayed only 1 night then checked out early. Did not even stay for breakfast.
Verified review

6/10 Good

Brilliant situation

Ran out of fruit, Honey, Marmalade and coffee. We asked for ordinary day to day items which we were told were out of stock. They were every day and the staff were unhelpful. They were not trained and there appeared to be no supervision. There were few guests--never more tun 20 out of 150 rooms. Most were of Chinese origin on bus tours of the Garden Route. Their were no facilities in the hotel that worked at all.
Verified review

8/10 Very good

It was a value for money stay, I’m sure a bit of a revamp will make it 100%. Located in a beautiful spot
Verified review

4/10 Fair

The place and location is very beautiful. But The service at the hotel was terrible. The breakfast has a lot to be desired.i certainly did not get value for my money
Verified review

8/10 Very good

diasppointed

the place is very neglected, outside buildings and gardens especially. curtains were off the hooks, no spoons for coffee available.
Verified review

2/10 Poor

A shocker

Hotel needs attention: poor maintenance and in need of a general overhaul. Lights and extraction fan not working, tv fuzzy, no wireless connection in rooms, no sign of security and general management. Photographs on web page misleading. Avoid at all costs.
Verified review

6/10 Good

There was not enought bath towels. TV siginals bad Not enought food for every body
Verified review

2/10 Poor

TERRIBLE SERVICE - BY INCOMPETENT STAFF

As I love visiting the Wilderness, this was by far the worst ever hotel that I have booked. Staff has absolutely no consideration for you their guests, noise level was terrible, room was full of bugs, no tv remote supplied, no bath mat, no hand towel, had to practically beg for an extra toilet roll.....I will never consider booking this hotel again, I also think Hotels.com should consider removing them from your site. Unless you don't mind having such an incompetent hotel added to your list......what should have been a relaxing stay turned into a miserable seven days......SAD !!!!!! A tiny, bad smelling, damp little room is where you will find Wi-Fi facilities....what a laugh!
Verified review

6/10 Good

Schöne Lage eines in die Jahre gekommenen Baus

Buchung und Rezeption funktionieren tadellos und sehr unkompliziert. Das Hotel selbst ist allerdings ein in die Jahre gekommener Betonklotz, der von der guten Lage und der glänzenderen Vergangenheit lebt. Für Gleitschirmflieger ist die Unterkunft genial, da man bei passendem Seewind direkt am Hotelrasen starten und landen kann, also quasi aus dem Bett in die Luft. Neutral als Hotel betrachtet sonst nicht unbedingt empfehlenswert.
Verified review

6/10 Good

grosse saubere Zimmer

saubere Zimmer / aber schlecht organisiert zum Abendessen ! Es gibt keinen Alkohol
Verified review

2/10 Poor

The welcoming was not ok according to my understanding we were supposed to be told about the facilities of the hotel,meals available to purchase and about surrounding erea if we want to go out of the hotel so all in all we had to ask everything ourself so the service was not ok at all.
Verified review

2/10 Poor

Filthy,mouldy, stinking rooms

Very old furniture. Hotel in need to good spring-clean and repaint. Staff overwhelmed by volume of complaints
Verified review

2/10 Poor

Hotel needs to be maintained and managers trained

I was not pleased at all cause I was checked in an hour later and kept waiting only to have my room changed for other client's convenience because they were rude and vocal
Verified review

6/10 Good

コストパフォーマンス

値段は安く、しかも朝食まで付いていて家族には助かります。 朝食は美味しかったです。 夕食は、簡単な食事のみで、レストラン内で食べるかルームサービスで食べるかという珍しい形でした。ちなみに料金は同じ。ルームサービスでのんびり食べました。 Wi-Fiはレセプションとレストランのみです。 繁盛期なのか、人手不足だった?チェックイン後、部屋に案内する人がいなかったり、ちょうど清掃が終わったところだったり。部屋に入ると、水周りは水臭かったです。また、タオルは2人ぶんしかなかったため、お願いしましたが、今洗っているところで、一つしかないと、小さいタオルを受け取って終わってしまいました。 我が家はコストパフォーマンスと部屋から出ると海が見え、ビーチへの階段も目の前なので、いいかなという感じでした。
Verified review

4/10 Fair

Disappointing

The hotel needs a revamp and service was poor.
Verified review

6/10 Good

Lovely place, but bathrooms need upgrading