When you stay at Hotel The Exchange, you'll be in a great location, within just a 10-minute walk of Dam Square and The 9 Streets. This boutique hotel is also within a short drive of Passenger Terminal Amsterdam and Rijksmuseum. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Nieuwezijds Kolk Stop is 4 minutes and Dam Stop is 4 minutes.
Amsterdam (ZYA-Amsterdam Central Station) - 6 min walk
Nieuwezijds Kolk Stop - 4 min walk
Dam Stop - 4 min walk
Amsterdam Central Metro Station - 5 min walk
Restaurants
Vlaamse Frites - 1 min walk
Dutch Pancake Masters Amsterdam - 1 min walk
De Deugniet - 2 min walk
Dunkin' - 2 min walk
Allstars Steakhouse - 1 min walk
About this property
Hotel The Exchange
When you stay at Hotel The Exchange, you'll be in a great location, within just a 10-minute walk of Dam Square and The 9 Streets. This boutique hotel is also within a short drive of Passenger Terminal Amsterdam and Rijksmuseum. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Nieuwezijds Kolk Stop is 4 minutes and Dam Stop is 4 minutes.
At a glance
Hotel size
61 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Late check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
Services
24-hour front desk
Tour/ticket assistance
Laundry service
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 1960
Safe-deposit box at front desk
Reception hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Room amenities
Be entertained
26-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Soundproofed rooms
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 percent will be charged
Children & extra beds
Rollaway beds are available for EUR 65.0 per night
Pets
Service animals exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Exchange Amsterdam
Exchange Hotel
Hotel Exchange
Hotel Exchange Amsterdam
Hotel The Exchange Hotel
Hotel The Exchange Amsterdam
Hotel The Exchange Hotel Amsterdam
Frequently asked questions
Does Hotel The Exchange offer free cancellation for a full refund?
Yes, Hotel The Exchange does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel The Exchange?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel The Exchange?
Sorry, there's no onsite parking at Hotel The Exchange.
What are the check-in and check-out times at Hotel The Exchange?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hotel The Exchange?
No, this hotel doesn't have a casino, but Holland Casino (7-min drive) is nearby.
What's the area around Hotel The Exchange like?
Hotel The Exchange is in Amsterdam City Centre, a short 4-minute walk from Nieuwezijds Kolk Stop and 4 minutes' walk from Dam Square. Travelers give top marks for the hotel's prime location.
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Reviews
Hotel The Exchange Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
9.2
Location
8.6
Staff & service
7.8
Property conditions & facilities
Guest review summary
What guests liked
Air conditioning worked well in most rooms, providing a comfortable temperature for guests. (13 reviews)
The hotel's on-site cafe and nearby restaurants offer a variety of food options within walking distance. (11 reviews)
Great location and a really comfortable bed! The staff was really nice and very helpful.
Verified review
10/10 Exceptional
Aug 15, 2026
I stay here every year for the same conference. I want to tell them how great they are, but I don't want anyone else finding out about this hotel! It's across the street from Beurs van Berlage and it couldn't be more convenient for me. I book the largest suite they have open and I love it.
The staff is always soooo helpful with my packages arriving and holding on to my stuff.
Minutes from Centraal station. I just love this place.
They were remodeling the lobby when I left last time, so I'm excited to see it next year.
Verified review
8/10 Very good
May 22, 2026
Nice place, small rooms, but they are nice, so is the people working there
Verified review
10/10 Exceptional
Jun 10, 2026
amazing staff
Verified review
8/10 Very good
Jun 17, 2026
Ideal location from train station and surrounding sights.
Our room was lovely, spacious, light & bright.
The morning light produced a Unique projection of shadowing from the outside buildings onto the wall in our room, it Was beautiful, and very special.
Verified review
10/10 Exceptional
May 22, 2026
The staff at this hotel is excellent. They went out of their way to make up two rooms for us quickly, as we arrived early and were very tired from a long flight. The location is close to shopping and the train station. Would definitely stay again.
Verified review
4/10 Fair
Aug 5, 2026
Just used the room to sleep and get ready. Would not hang out in the room. The walls are covered with dirty/stained drapes that look like theater curtains. The bed was comfortable at least. No ice or water to drink available.
Verified review
8/10 Very good
May 28, 2026
AC was class to be fair, and the bathroom was decent enough, although no lock on the bathroom. Hotel staff were lovely, top tier.
Verified review
8/10 Very good
May 30, 2026
It was a small room tucked into the main walking path near the station. Very convenient to transit and amenities. It was quiet and had great air conditioning. Just the basics that we needed.
Verified review
10/10 Exceptional
May 29, 2026
Room was clean
Air conditioning worked very well.
The foyer was having a little work done to upgrade it but it worked well.
Free coffee and breakfast buns all morning.
Location was great very handy for everything
All in all a very nice experience.
Verified review
10/10 Exceptional
Apr 7, 2026
Great bed, great AC, friendly staff, one clogged shower drain, but it was handled immediately after staff was noticed.
Verified review
6/10 Good
May 22, 2026
Staff was friendly and helpful. Very small rooms - no seating except on the bed. Stair way very narrow and steep. Very questionable re fire regulations. Bed was comfortable
Verified review
10/10 Exceptional
Apr 9, 2026
Great location, staff lovely, water drainage terrible.
Verified review
10/10 Exceptional
Feb 16, 2026
I love the rooms everything is so beautiful , I could go on all day about how lovely and welcoming the staff are I will definitely be back very soon!
Verified review
10/10 Exceptional
Nov 4, 2025
Clean rooms, great location, absolutely lovely staff
Verified review
10/10 Exceptional
Mar 6, 2026
Great place,Stayed a few times now all rooms different.Room cleaned everyday all staff friendly and helpful.Close to all the shops and train station.Definitely recommend.
Verified review
10/10 Exceptional
Apr 2, 2026
Close to metro station and ease of walking to sites. GVB train close for transport to sites away from central Amsterdam. Close access to shopping.
Room tidied daily.
Verified review
8/10 Very good
Mar 24, 2026
The room was clean and small. The staff were excellent, laidback, and friendly. The WiFi was meh. Breakfast was found out in Amsterdam, but there is coffee available in the little lobby!
Verified review
10/10 Exceptional
Jan 25, 2026
Friendly staff.. great location , room was actually better than expected for Amsterdam Central and came with its own balcony too !!
Verified review
8/10 Very good
Oct 9, 2025
Basic accomdation but staff are super friendly and location is central
Verified review
6/10 Good
Apr 20, 2026
Good Excellent location walkable to station and other major tourist attractions. Market shopping and food just nearby hotel. Hotel was clean and maintained. AC Rooms without view and too small. Cozy enough. Decor not that good too much tacky. Sometimes uneasy feeling. To improve interiors. May be there cultural theme Good for solo travelers
Verified review
10/10 Exceptional
Mar 31, 2026
Barbara at the front desk was extremely thoughtful. We had our 5 month old son with us and she made sure we were able to use the elevator to our room, she was also able to get us in early after a long travel day all without being asked. It was above and beyond expectations.
There is also a fancy coffee machine in the lobby that we were very greatful for.
We would definitely recommend and will hopefully be back for a longer stay in the future.
Verified review
8/10 Very good
Oct 10, 2025
The rooms are very dated and rather small..
Staff is excellent and helpful.
Location is excellent
Would recommend this hotel for a short stay
Verified review
8/10 Very good
Jul 22, 2025
Great place to stay in the center of a very busy city. Pleasant staff, smooth check in, and clean spacious room.
Verified review
2/10 Poor
Jun 18, 2026
chose the hotel based on a reservation for a "double comfort" room, but that’s not what we found. The staff was always friendly whenever I went to ask for something; however, I expected not to have to the reception for the basics—which, when I selected them during my reservation and confirmed them at the Guest Reception we're to be included, such as toilet paper, soap, and shampoo for the shower. They never cleaned the floor in the room; it was dirty from the day I arrived. However, I would recommend that the hotel improve its room cleaning service and ensure that guests receive what was agreed to be included.
I can’t recommend them because I wouldn’t stay there again.