Quality Inn & Suites

2.5 star property
West Bend hotel with indoor pool

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Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking | Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Free buffet breakfast
Lobby
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Iron/ironing board, free cribs/infant beds, free WiFi, bed sheets
Quality Inn & Suites, where comfort and convenience blend. Start your day with a breakfast buffet, stay connected with in-room WiFi, and unwind at the indoor pool. With helpful staff and free newspapers on hand, this hotel is sure to make your stay enjoyable.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Connecting rooms available
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Indoor pool
  • Room service
  • 24-hour front desk
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Free newspapers in the lobby
  • Luggage storage

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
The current price is $70
$79 total
includes taxes & fees
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Shower/tub combination
Hair dryer
Private bathroom
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Sofa bed
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hair dryer
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
2433 W Washington St, West Bend, WI, 53095

What's nearby

  • Regner Park - 3 min drive - 1.5 km
  • West Bend Labyrinth Garden - 4 min drive - 2.5 km
  • West Bend Country Club - 5 min drive - 6.8 km
  • Kettle Moraine Ice Center - 5 min drive - 7.5 km
  • Washington County Fair Grounds - 7 min drive - 12.8 km

Getting around

  • Fond du Lac, WI (FLD-Fond du Lac County) - 36 min drive
  • Waukesha, WI (UES-Waukesha County) - 44 min drive
  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Dooley's - ‬4 min drive

About this property

Quality Inn & Suites

Quality Inn & Suites is a great choice for a stay in West Bend. Guests can take a dip in the indoor pool, and free perks include buffet breakfast, WiFi, and self parking. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Hotel size

    • 49 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • Room service

Traveling with children

  • Children stay free (see details)

What to do

  • Skiing nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • An indoor pool

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?

Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites?

Yes, there's an indoor pool.

Are pets allowed at Quality Inn & Suites?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn & Suites?

Yes, there's free self parking. RV/bus/truck parking is available.

What are the check-in and check-out times at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is 11 AM.

What is there to do at Quality Inn & Suites and nearby?

Have fun with nearby winter activities like skiing. Quality Inn & Suites also has an indoor pool.

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Reviews

Quality Inn & Suites Reviews

7.6

Good

7.8

Cleanliness

8.2

Location

8.2

Staff & service

7.6

Eco-friendliness

7.4

Property conditions & facilities

Popular mentions

Service staff
Room
Breakfast
Bed
Hot Tub
Building
Food
Value
Children

Reviews

10/10 Exceptional

Better choice then hotel across the street

Loved the bisquits and gravy with scrambled eggs. Beds was comfortable. Staff is helpful and friendly
Robert, 2-night trip

8/10 Very good

Reasonable price Quiet room Clean
Judson, 1-night trip

10/10 Exceptional

Staff was very nice & helpful
Carrie, 1-night trip

4/10 Fair

Not so great

Wastebasket hadn’t been emptied. Lamp didn’t work. Only 2 towels for a 2night stay!! Handle on the back outside door was broke off. Breakfast was excellent. Desk clerks were very friendly. Good shower head.
Marilyn, 2-night trip

8/10 Very good

At some point carpet needs to replaced and customers need to use quiet voice after 10pm.
James, 1-night trip

10/10 Exceptional

Wonderfully close to local hiking trails and dining. Staff were very nice
Anthony, 1-night trip

6/10 Good

Door did not latch without assistance. Shower rod falling down. Toilet dirty on arrival.breakfast frequently out of ‘hot’ items, and lukewarm sausage gravy
Steven, 6-night trip

2/10 Poor

This was the worst experience of my life at this hotel. I felt like I was being watched/followed when I got there. Got in the room,beds were nicely made but uncomfortable. The bathroom was disgusting! Hair in the tub,drains were draining very slow,chucks of hair and dirt on the baseboards in the bathroom. Horrible lighting. Cobwebs were around the AC unit. They have a pool and jacuzzi yes but couldn't even use my key to get in there,front desk had to let me in. Please save your piece of mind,DONT go there! Then lastly,when my family left I was not greated with a friendly have a safe trip or thanks for the stay. I wish I would of took pictures!!!!!
Mellody, 1-night trip

8/10 Very good

Good continental breakfast
Scott, 3-night trip

10/10 Exceptional

Nice bed and bedding.
Meghan, 1-night trip

10/10 Exceptional

Good Stay

It was a nice stay. A little on the small size with the rooms and building itself.
Clarissa, 1-night trip

8/10 Very good

Warm lighting and good beds and bedding
Meghan, 1-night trip

10/10 Exceptional

Very clean and welcoming. The mattress is extremely comfortable with comfy pillows and sparkling sheets. TV has large selection of channels.
Diana, 1-night trip

10/10 Exceptional

very nice and clean
Cheryl, 2-night trip

6/10 Good

The property is a little shabby & showing it's age but the staff were very friendly & helpful. The room was clean & I think a good value for the price. I was somewhat taken aback by the other guests that felt it was appropriate to show up for the continental breakfast in their pajamas???

10/10 Exceptional

Every one was very nice I lost $1.50 in the vending machine tho I never got my candy bar
Joan, 1-night trip

6/10 Good

Close to my venue
Barbara, 1-night trip

8/10 Very good

Quick 2 day trip for a wedding

Everything was ok. Needs updating. Wifi was horrible. Pool was chilly, but our 9yr old liked it. Breakfast was good.
1-night trip

8/10 Very good

Needs some maintenance.

Had a problem with the key cards ( only one would work). Door safety catch was almost falling off. Waste basket was full when we got into the room. Not a complaint but check the exhaust fan in the bathroom very noisy.
chris, 2-night trip

6/10 Good

The carpet was dirty and damp. The entire room smelled like paint. The crew very nice. They said hello to you
MELISSA L, 3-night trip

6/10 Good

OK and just average,

Breakfast Area was small and crowded. Very limited choices, nothing exciting. Keys kept malfunctioning, requiring daily trip to front desk to re-establish electronic keys.
3-night trip

6/10 Good

Some of the workers are rude and complain too much
Marissa, 7-night trip

2/10 Poor

It smelled like wet dog when walked in. Online said it had a pool and hot tub but hot tub wasnt working. No discount on price of room for no hot tub. Was told we have to call ourselves and see if all amenities are working. Not our job. Me and my husband canceled our reservation and got another hotel room at a different hotel
Lyndsay, 1-night trip

4/10 Fair

There were two rooms near us that had barking dogs. The room fridge kept falling out of the dresser cubicle every time you tried to open it. The gentleman restocking the breakfast bar kept touching unwrapped food items with his bare hands to replenish stock. Only the sheets on the beds were being changed in vacated rooms. Comforters and duvets were not changed.
Roger, 1-night trip

4/10 Fair

Avoid staying here

Upon arrival we noticed the pool was closed. My grandson was disappointed and began to complain to his grandmother. The employee became rude and stated we did not have to stay here and can book elsewhere. Mind you it was 730 pm and neither adult was complaining to the employee. Our daughter was picking up our grandson in an hour anyways. We checked in again the employee remains rude and acted as we were an inconvenience as she had to leave the tables she was sitting at with what appeared to be possible family of hers. We entered our room and the carpets are very stained. The fridge does not work. We did not call the front desk as I did not want to deal with the rude employee. We settled in for the night. The beds are extremely uncomfortable as they sink in pretty bad. Definitely need to be replaced. The pillows are the size of airline pillows and are impossible to get comfortable with. Overall will not recommend anyone to book here!
Janice, 1-night trip