Skip to main content

Na Balam Hotel

Property class: 3
Beach hotel with outdoor pool, near North Beach

Choose dates to view prices

When you stay at Na Balam Hotel, you'll be in a fantastic location, just a 5-minute walk from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A beach bar, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Airport transfer
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Airport shuttle
  • Ferry terminal shuttle
  • Terrace
  • Garden
  • Front-desk safe

For families (6)

  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • In-room climate control (air conditioning)
  • Outdoor swimming pools
The current price is $116
$144 total
includes taxes & fees
Aug 31 - Sep 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Two Bedroom Suite

A bedroom with a wooden headboard, a bed with white and striped bedding, a nightstand, a wardrobe, and a television mounted on the wall.

Two Bedroom Suite

  • 104 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Poolside Suite

A spacious room with a wooden staircase, a bed, a desk, and a chair.

Poolside Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Master Suite with Pool View

Master Suite with Pool View | In-room safe, individually decorated, individually furnished

Master Suite with Pool View

  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Poolside Room

A hotel room with two beds, a TV, a ceiling fan, and a small wooden bench.

Poolside Room

8.6 out of 10
Excellent
(37 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard with Pool View

In-room safe, individually decorated, individually furnished

Room Standard with Pool View

  • Sleeps 4
  • 2 Double Beds

Similar properties

White sand
Hotel Posada Del Mar
Centro - Supmza 001
  • Pool
  • Spa
  • Free parking
  • Restaurant
7.8 out of 10, Good, 1,006 reviews
The price is $82
$104 total
includes taxes & fees
Sep 1 - Sep 2
Hotel Posada Del Mar
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400

What's nearby

  • North Beach - 2 min walk - 0.2 km
  • Miguel Hidalgo - 5 min walk - 0.4 km
  • Isla Mujeres Cemetery - 6 min walk - 0.6 km
  • beach near Centro - 8 min walk - 0.7 km
  • Faro de Punta Norte - 8 min walk - 0.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Restaurants

  • ‪Stingray - ‬5 min walk
  • ‪Cañabar Beach Club - ‬1 min walk
  • ‪Mayan Beach Club Restaurant & Tequileria - ‬10 min walk
  • ‪Lima Y Coco - ‬2 min walk
  • ‪Grill Garden - ‬3 min walk

About this property

Na Balam Hotel

  • When you stay at Na Balam Hotel, you'll be in a fantastic location, just a 5-minute walk from North Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A beach bar, a terrace, and a garden are other highlights. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 21 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 7 AM - 11 PM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle from 6:00 AM to 11:30 PM*
    • Ferry terminal shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Beach bar

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Wedding services
  • Multilingual staff
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 7 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Oceanvs - This beachfront wine bar specializes in Mediterranean cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.08 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (roundtrip)
  • Ferry terminal shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Property Registration Number 003-007-001607/2025

Also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

Does Na Balam Hotel offer free cancellation for a full refund?

Yes, Na Balam Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Na Balam Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Na Balam Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Na Balam Hotel?

Sorry, there's no onsite parking at Na Balam Hotel.

Is airport shuttle service offered by Na Balam Hotel?

Yes, an airport shuttle is available from 6:00 AM to 11:30 PM on request. The charge is USD 120 per vehicle roundtrip.

What are the check-in and check-out times at Na Balam Hotel?

Check-in start time: 3 PM; Check-in end time: 11 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Na Balam Hotel?

No, this hotel doesn't have a casino, but PlayCity Casino (8.6 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.

What is there to do at Na Balam Hotel and nearby?

Have fun with nearby activities like cycling, boat tours, and fishing. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.

Are there restaurants at or near Na Balam Hotel?

Yes, Oceanvs offers beachfront dining and Mediterranean cuisine.

What's the area around Na Balam Hotel like?

Na Balam Hotel is a short 1-minute walk from North Beach and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.