Grand Inna Medan

Property class: 3
Medan hotel with outdoor pool and restaurant

Choose dates to view prices

Located near a train station, Grand Inna Medan is a great choice for a stay in Medan. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. This Colonial hotel also features a poolside bar, a children's pool, and a garden.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is $27
$39 total
includes taxes & fees
Nov 15 - Nov 16

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room

A hotel room with two beds, a small table, a chair, and a window with curtains.

Deluxe Double or Twin Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Royal Double or Twin Room

A hotel room with two beds, a red chair, a small table, and a decorative wall hanging.

Royal Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Suite

A hotel room with a bed, a desk, a chair, and a red ottoman.

Deluxe Suite

  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

A hotel room with a bed, a desk, a red chair, a red ottoman, and a television on the wall.

Grand Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
Jl. Balai Kota, No. 2, Medan, North Sumatra, 20111

What's nearby

  • DeliPark Mall Medan - 9 min walk - 0.8 km
  • Tjong A Fie's Mansion - 10 min walk - 0.9 km
  • Bukit Barisan Military Museum - 14 min walk - 1.2 km
  • Sun Plaza - 15 min walk - 1.3 km
  • Medan Mall - 17 min walk - 1.5 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 45 min drive
  • Medan Station - 4 min walk
  • Pulu Brayan Station - 15 min drive
  • Bandara Kualanamu Station - 26 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Common Folks - ‬1 min walk
  • ‪Orange cafe - ‬4 min walk
  • ‪Spoon Dining - ‬2 min walk
  • ‪Batiks Urban Cafee - ‬4 min walk
  • ‪Pilastro - ‬2 min walk

About this property

Grand Inna Medan

  • Located near a train station, Grand Inna Medan is a great choice for a stay in Medan. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. This Colonial hotel also features a poolside bar, a children's pool, and a garden.

At a glance

CHECK-IN
12:00pm
CHECK-OUT
12:00pm

Hotel size

    • 132 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: noon; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (3 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Grand Inna Medan Reviews

7.2

Good

7.2

Cleanliness

9.2

Location

8.2

Staff & service

6.8

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Excellent hotel in city center. Wonderful staff. Surrounding area is a noisy mess of traffic, but that’s how it is in Medan.
Verified review

6/10 Good

Walking distance to the train station to the airport. Easy access to restaurants and a mall.
Verified review

8/10 Very good

Normal, but noisy

Great location. Great salt water pool. Beautiful building, attentive and polite staff. Of the minuses: the rooms facing the street are very noisy, the traffic there is very dense, so it will not be easy to sleep. Restaurant prices are quite high for this city. Normal Wi-Fi.
Verified review

4/10 Fair

Breakfast is acceptable and ok, but the rooms are terrible. Our group reserved 7 rooms and all are bad !!!! We definitely won’t use this hotel again. 😔 pt from Texas
Verified review

2/10 Poor

Owner Should Be Ashamed Of This Property

You arrive - the exterior is attractive, the lobby is truly grand, you arrive at your room, and enter a different universe. The room features black mold on the bathroom ceiling (no ventilation) and seemingly on the toilet.seat, peeling and poorly repaired walls that belong in a prison, sketchy wiring, an ancient audio console that does what? and chipped furniture. Only the bed seemed to have been replaced, since the building was new, and offered a bit of comfort. The staff were helpful and friendly so no complaint there - they are working with the disaster they have
Verified review

8/10 Very good

Comfortable stay in a good location near shopping complex and easy access by train to airport.
Verified review

8/10 Very good

Old but OK

Old hotel, very old. Rooms are old, a little higher price can get a better room. Location is very good but noisy.
Verified review

6/10 Good

Staff was helpful & very courteous. Rooms needed some updating, all the wooden surfaces were worn & chipping, metal surfaces were rusty. There was a clump of hair left behind on the bathroom floor. Bed was comfortable, morning breakfast was very good.
Verified review

6/10 Good

Old hotel but good location

The hotel is look old, many facilities are not available as stated. The only good is close to Merdeka walk and walking distance to shopping malls nearby.
Verified review

8/10 Very good

A hotel with strategic location and nice and friendly staff. the trouble is it is quiate old and have not been renovated, which means traffic sounds keep comming in throug the rudimentary window .
Verified review

10/10 Exceptional

A very pleasant hotel

The hotel is located in the very heart of Medan - just next to Merdeka Walk, in a walking distance to the most important spots in the city, just a couple of minutes away from the Railink. The room was very clean, comfortable and quiet. The staff was absolutely brilliant and took very good care of us. The only downside: we had to choose between a double bed and having the WiFi access. We chose the former, as we have had the mobile data - but it would have been a tough decision if we had not.
Verified review

2/10 Poor

Bad service and resepsionis asking more money while I check in. The worse experience ever. Bath room door were locked and shower water is broken 👎
Verified review

6/10 Good

Too much noisy from the traffic event during the midnight
Verified review

8/10 Very good

Convenient enough but need to improve

Quite convenient.. but the facility need to be improved to be more modern.. the furniture, doors, key, windows need to be changed if needed.. sliding door of bathroom, windows of my room need to be fixed/repaires (room 254).. house keeping are good in service.. restaurant need bigger room especially when there is seminar/workshop..: i encountered problem with internet when connect to handphone, but it's fine if using laptop..
Verified review

4/10 Fair

Hotel location is in town's centre

Hotel not be able to find my booking from check in until check out. I had to call expedia (which cost me roaming charges) as hotel not be able to contact expedia. Room aircond (room 123) is not cold as I have to sleep in another room. Some TV channels were out of signal in midst of watching (world cup). But hotel location is nice as it is near to train station, park, restaurant and shopping mall. Breakfast is ok.
Verified review

8/10 Very good

Good for one night

It is OK for one night. Especially when you've just arrived in Medan and got off at the train station. It is close to the train station but you will need to be very careful when you cross the road. There is so much traffic and loud noise. You can even hear all of this when you are inside your room as there is virtually zero isolation. So bring earplugs if you are a light sleeper just like me. The hotel's former name is De Boer (reference to the Dutch period). It is located on a very interesting street. If you walk down Jalan Balai Kota in eastern direction, you will come across Tip Top restaurant (oldest restaurant in Medan), Tjong A Fie mansion, Istana Maimoon. It is not a very pleasant walk though as the pavement is always under construction and filled with holes. Traffic is one again terrible and the exhaust fumes are enough to kill an entire zoo.
Verified review

2/10 Poor

This is the perfect example of a hotel that misrepresents itself on Expedia and I recommend everyone to stay away. The photos make the hotel look well maintained and new, when in fact this could not be further from the truth. The reception never asked whether we wanted smoking or non-smoking, and just gave us a smoking room which smelt like a rubbish tip. The room was terrible, no hot water at all. The condition of the room is only suitable for animals, the furniture looks 50 years old, damaged through wear and tear and never replaced. The room was repainted by someone who has no idea how to paint. It was a disastrous job. On Expedia their photos show the rooms as being so good and well maintained and then you go there and end up in a pig-sty. If I wanted such a poor room I could get this elsewhere for half the price. The shower also does not work properly and seriously needs to be maintained. The breakfast is very average for a foreigner. The breakfast is well suited for a local, but not a westerner. You order a "hot" latte and it always comes luke warm at best. I tried three times, and then gave up ordering hot coffee. We complained to reception when leaving and they said they would make sure we got a better room when we come next time. Seriously! Why would I come back here a second time when Medan has a hundred hotels to choose from. I come to Medan for business, so I will be coming here a lot in the future, but this hotel has certainly lost my business.
Verified review

8/10 Very good

Het ontbijt was vrij eenvoudig en het verblijf viel mee. Het hotel/kamer waren gedateerd. Het personeel daarentegen heel vriendelijk en zeer beleefd.
Verified review

2/10 Poor

Manglende seng

Vi havde bestilt værelse til 3 Pers men der var kun seng til 2. Det første værelse som vi fik tildelt boede der allerede nogen i. Personalet talte dårligt engelsk og ville ikke komme med en ekstra seng. Vi ankom sent og brokkede os en del men der kom ingen seng. Til gengæld ringede de kl 2 om natten og sagde at der ikke var en seng.
Verified review

10/10 Exceptional

Experiencia para volver a repetir

Todo perfecto... muy buen trato Entrada perfecta...Habitación perfecta...cerca de la estación y centro comercial...ubicación perfecta...
Verified review

10/10 Exceptional

Grand inna hotel bertaraf istimewa

Suasana bilik yang selesa.ditengah kota medan yang sibuk amat sesuai untuk aktiviti berjalan kaki ke tempat menarik di sekitar kota medan. Suasana bilik yang selesa dan bersih.dn yang paling penting adalah harga yang ditawarkan sangat menarik.
Verified review

8/10 Very good

Familiär aber es gibt besseres in Medan

das Hotel befindet sich sehr zentral. Inzwischen gibt es wieder eine kleine Gartenanlage mit Pavilion abseits vom lauten Strassenverkehr. Das Restaurant ist am Abend zum Essen nicht geeignet, es sei denn man liebt die extrem laute(n) Karaoke Sänger(in). Getränke sind häufig ein Problem, oft ist keine Cola, Sprite etc vorhanden oder das Bier ist warm oder auch ausgegangen. Die hohe Präsenz von uniformierten Polizisten / Soldaten im Foyer empfinden wir als unangenehm. Vor etwa 20 Jahren gab es in dem Hotel auch andere Speisen wie z.B. Schwein. Heute ist es (bis auf das Bier) ein rein islamisches Hotel (halal)
Verified review

8/10 Very good

traditionshotel aus alten zeiten neu aufgepeppt

regierungshotel. mich stört die überrepräsentanz von soldaten, polizisten die sich häufig im foyer mit aufgeblähter brust und lametta aufhalten
Verified review

8/10 Very good

Verified review

6/10 Good