2/10 Malo
29 sep. 2025
ADVOID THIS HOTEL
This hotel has been left to go into disrepair for many many years. Upon our arrival is was obvious that there was only 2 members of staff across the entire hotel.
1st our room was not ready and we actually did not receive our fill complement of bedding until 9am (versus a 3pm check in).
We went to the bar area to wait.... tables were filthy and the whole place was in need of cleaning, served by the same person who would later deliver our bedding to the room. We refused to eat there.
Other issues include hidden charges for our dog and for me to use the gym but the worst part was the upkeep of the hotel. Comparing the hotel to the pictures I booked against the difference was stark and it is obvious to me that the pictures were staged and the hotel has not looked like these pictures for many many years.
stephen
stephen, se hospedó 1 noche con familiares
Opinión verificada de un huésped de Hoteles.com