Phoenix Hotel

Property class: 3.5
Victorian hotel with restaurant, near Hyde Park

Choose dates to view prices

Phoenix Hotel puts you in a great location, within a 15-minute walk of Kensington Gardens and Kensington Palace. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also just a 5-minute drive from Hyde Park and Marble Arch. Fellow travelers like that it's just a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
The current price is $156
$187 total
includes taxes & fees
Oct 18 - Oct 19

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Single Room (1 Single Bed)

A hotel room with two beds, a desk, a mirror, and artwork on the walls.

Standard Single Room (1 Single Bed)

8.0 out of 10
Very good
(56 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a staircase leading to an upper level.

Standard Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Exclusive Single Room (Small)

A hotel room with a neatly made bed, a wooden headboard, a small bedside table, and a window with curtains.

Exclusive Single Room (Small)

8.0 out of 10
Very good
(33 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Double Room

A hotel room with a large bed, bedside table, lamp, chair, desk, and a TV mounted on the wall.

Executive Double Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

A hotel room with a large bed, a desk, a chair, and a wardrobe.

Executive Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Standard Double Room, 1 Double Bed

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with a bed, a desk, a chair, a TV, and a door.

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Quadruple Room, 1 Bedroom

A hotel room with a large bed, two nightstands, a wardrobe, and a chair.

Standard Quadruple Room, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

Bed in dormitory STANDARD

  • Sleeps 1

HOUSE RUN OF HOUSE

  • Sleeps 8

HOUSE STANDARD

  • Sleeps 8

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A residential street with parked cars and a well-maintained lawn with trees and shrubs.
Kensington Gardens Hotel
London City Centre
  • Free WiFi
  • Laundry facilities
  • Non-smoking
8.4 out of 10, Very good, 995 reviews
The price is $111
$134 total
includes taxes & fees
Oct 18 - Oct 19
Kensington Gardens Hotel
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About the neighborhood

Map
1-8 Kensington Gardens Square, London, England, W2 4BH

What's nearby

  • Westbourne Grove - 1 min walk - 0.0 km
  • Queensway - 1 min walk - 0.1 km
  • Kensington Gardens - 5 min walk - 0.4 km
  • Portobello Road Market - 9 min walk - 0.8 km
  • Kensington Palace - 12 min walk - 1.1 km

Getting around

  • Heathrow Airport (LHR) - 41 min drive
  • Farnborough (FAB) - 50 min drive
  • London City Airport (LCY) - 65 min drive
  • Luton Airport (LTN) - 76 min drive
  • Gatwick Airport (LGW) - 96 min drive
  • Marylebone Station - 5 min drive
  • London Paddington Station - 15 min walk
  • London (QQP-Paddington Train Station) - 15 min walk
  • Bayswater Underground Station - 3 min walk
  • Queensway Underground Station - 6 min walk
  • Royal Oak Underground Station - 10 min walk

Restaurants

  • ‪Bayswater Arms - ‬2 min walk
  • ‪Gold Mine - ‬2 min walk
  • ‪Prince Alfred - ‬2 min walk
  • ‪Four Seasons - ‬3 min walk
  • ‪Guillam Coffee House - ‬3 min walk

About this property

Phoenix Hotel

  • Phoenix Hotel puts you in a great location, within a 15-minute walk of Kensington Gardens and Kensington Palace. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. This Victorian hotel is also just a 5-minute drive from Hyde Park and Marble Arch. Fellow travelers like that it's just a short walk to public transportation: Bayswater Underground Station is 3 minutes away and Queensway Underground Station is 6 minutes.

At a glance

Hotel size

    • 125 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 1:30 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1854
  • Safe-deposit box at front desk
  • Television in common areas
  • Banquet hall
  • Victorian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • Television

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

Extra-person charges may apply and vary depending on property policy.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Diners Club

Also known as

Phoenix Hotel Hotel
Best Western Phoenix Hotel London
Best Western Phoenix London
Hotel Best Western Phoenix
Phoenix Hotel Best Western
Phoenix Hotel London
Phoenix London
Phoenix Hotel London England
Phoenix Hotel London, England
Phoenix Hotel London
Phoenix Hotel Hotel London

Frequently asked questions

Does Phoenix Hotel offer free cancellation for a full refund?

Yes, Phoenix Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Phoenix Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Phoenix Hotel?

Sorry, there's no onsite parking at Phoenix Hotel.

What are the check-in and check-out times at Phoenix Hotel?

Check-in start time: 1:30 PM; Check-in end time: anytime. Check-out time is 11 AM.

Are there restaurants at or near Phoenix Hotel?

Yes, there's an onsite restaurant.

What's the area around Phoenix Hotel like?

Phoenix Hotel is a short 3-minute walk from Bayswater Underground Station and 17 minutes' walk from Hyde Park. Travelers love the hotel's prime location.

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Reviews

Phoenix Hotel Reviews

8.8

Excellent

9.2

Cleanliness

8.2

Amenities

9.2

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's breakfast was consistently praised for its variety, quality, and abundance, with many guests enjoying the included meal. (26 reviews)
  • Wi-Fi was very good and fast. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Service staff
Location
Breakfast
Bed
Bathroom
Restaurant
Elevator
Value
Air conditioning

Reviews

Verified review

10/10 Exceptional

Great location, v friendly staff and free breakfast
Verified review

8/10 Very good

Loved the neighborhood and the breakfast was good.
Verified review

6/10 Good

Cute little room but no air conditioning Staff was very helpful
Verified review

6/10 Good

The hotel is alright and the breakfast is good. The mattresses and pillows are quite hard though, and the rooms don't have any air conditioning, which makes for difficult sleeping on warm summer nights
Verified review

10/10 Exceptional

This is my 5th stay at the Phoenix. Can’t beat the location!
Verified review

10/10 Exceptional

Location is really good
Verified review

6/10 Good

Clean room, pleasant staff, excellent location
Verified review

10/10 Exceptional

Phoenix Hotel was wonderful. We will stay here the next time we come to London. Location was perfect. Close to Bayswater subway station and lots of restaurants and little grocery. The breakfast was great. We were very happy with our stay and can’t wait to go back.
Verified review

6/10 Good

Clean room, excellent staff, shops nearby
Verified review

8/10 Very good

Clean room, perfectly fine for 1 night stay as a solo traveller. There were 2 fans in the room so I slept fine despite the heatwave.
Verified review

10/10 Exceptional

Super location and very friendly staff
Verified review

10/10 Exceptional

Clean room, good restaurants walkable from the hotel, nice staff.
Verified review

6/10 Good

The Phoenix is normally a very nice central hotel with adequate rooms. In a heat wave it is unliveable as there is no air conditioning in the rooms.
Verified review

8/10 Very good

Location is very convenient for visiting major places in London and has a lot of food choices in the neighborhood. Breakfast is enough good in quality and variety. Overall very good cost performance, I would say. Only I miss is a refrigerator not available in the guest room, but they allow us to use their refrigerator at the hotel reception.
Verified review

8/10 Very good

I liked the place , i would return … more towels are needed though, more so in a none touristy area but very close to the train station and many shops
Verified review

10/10 Exceptional

Great hotel in a really convenient location close to lots of shops and restaurants as well as stations.
Verified review

10/10 Exceptional

Lovely room, helpful staff
Verified review

8/10 Very good

Great continental breakfast and the location is perfect!
Verified review

10/10 Exceptional

Very nicely maintained hotel in an excellent location. The single room was very small, but that was expected, and it was fine for one person. The furnishings seemed new enough and the water pressure in the shower was strong. The bed was a little lumpy. The continental breakfast was quite nice if you're happy without hot dishes. The location is minutes from the high street with two Tube stations and loads of cafes, restaurants and shops. Kensington Gardens/Hyde Park is a short (less than 10 minute) walk. The hotel is on a quiet street. The hotel bar is never open, but there are at least 4 pubs within 2 minutes. Overall very good value for money.
Verified review

10/10 Exceptional

Lovely simple hotel in a great location.
Verified review

10/10 Exceptional

Lovely hotel in a great location. Bathroom clean and looks new Amenities in room - fan, refreshment tray, hairdryer, some toiletries I had a single room, plenty big enough for me but fairly compact. I had breakfast one day which was continental, lots of choice and an absolute bargain at £7.50! Off the main thoroughfare but minutes from lots of restaurants, cafes, convenience stores and 2 tube stops so super easy to get around. Definitely would recommend - price and location a steal for the area!
Verified review

10/10 Exceptional

First room was quite noisy, was able to change rooms to a much quiter location. Breakfast was varied and filling. Location is great, multiple restaurants and few minutes to Bayswater tube stop.
Verified review

8/10 Very good

Nice clean hotel with breakfast included. Room is a little small, but It was the ideal location for my current trip, would definitely stay there again
Verified review

6/10 Good

Great location
Verified review

10/10 Exceptional

Great service and breakfast!