MainStay Suites Addison-Dallas

Property class: 2.5
Suburban Addison hotel with outdoor pool

Choose dates to view prices

When you stay at MainStay Suites Addison-Dallas, you'll be within a 10-minute drive of Galleria Dallas and Baylor Scott & White The Heart Hospital. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, Dallas Market Center and American Airlines Center are within a short drive. The property is just a short walk to public transportation: Addison Station is 5 minutes away.

Reviews

6.6 out of 10
Good

Popular amenities

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
$53
The current price is $61 total
includes taxes & fees
Dec 3 - Dec 4

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

A hotel room with a large bed, a television, a desk, a chair, and a window with curtains.

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

A hotel room with a bed, a TV, a desk, a chair, and a dresser.

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a TV, and a large mirror.

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

A hotel room with a granite countertop, a black leather chair, a bed with a blue headboard, and a television mounted on the wall.

Suite, 1 Queen Bed, Non Smoking (Efficiency, Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

A modern hotel lobby with a stone wall, wooden flooring, and a reception desk.
The Addison Hotel, SureStay Collection by Best Western
Addison
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
8.0 out of 10, Very good, 1,148 reviews
The price is $52
$60 total
includes taxes & fees
Nov 5 - Nov 6
The Addison Hotel, SureStay Collection by Best Western
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign in
Sign up, it's free

About the neighborhood

Map
15200 Addison Road, Building A, Addison, TX, 75001

What's nearby

  • Addison Circle Park - 5 min walk - 0.5 km
  • Addison Improv Comedy Club - 5 min walk - 0.5 km
  • WaterTower Theater - 8 min walk - 0.7 km
  • Village on the Parkway - 15 min walk - 1.3 km
  • Quorum Park - 3 min drive - 1.5 km

Getting around

  • Love Field Airport (DAL) - 22 min drive
  • McKinney National Airport (DTX) - 27 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 28 min drive
  • Dallas Union Station - 15 min drive
  • Dallas Medical-Market Center Station - 20 min drive
  • West Irving Station - 21 min drive
  • Addison Station - 5 min walk
  • Knoll Trail Station - 19 min walk

Restaurants

  • ‪Improv Comedy Club - ‬6 min walk
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬4 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Ida Claire - ‬7 min walk

About this property

MainStay Suites Addison-Dallas

  • When you stay at MainStay Suites Addison-Dallas, you'll be within a 10-minute drive of Galleria Dallas and Baylor Scott & White The Heart Hospital. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and on-the-go breakfast daily between 6:30 AM and 9:30 AM. Also, Dallas Market Center and American Airlines Center are within a short drive. The property is just a short walk to public transportation: Addison Station is 5 minutes away.

At a glance

CHECK-IN
4:00pm
CHECK-OUT
11:00am

Hotel size

    • 70 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

    • Pets allowed*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

MainStay Suites Addison-Dallas Reviews

6.6

Good

6.6

Cleanliness

8.2

Location

7.2

Staff & service

6.2

Property conditions & facilities

Popular mentions

Room
Service staff
Toilet
Elevator
Location
Lobby
Breakfast
Bed
Family friendly
Smoke detector

Reviews

Verified review

10/10 Exceptional

This was a very nice and clean hotel
Verified review

8/10 Very good

3 day stay

fine stay for simple, comfortable non-romantic
Verified review

10/10 Exceptional

I have a disability, and the staff went the extra effort to accommodate me.
Verified review

10/10 Exceptional

Comfortable

A comfortable place to stay with main attractions close by. Nice staff and very helpful
Verified review

8/10 Very good

Great value for the price for sure. Staff is for the most part very friendly when you can find them.
Verified review

8/10 Very good

Great value. Staff is friendly when you can find them
Verified review

2/10 Poor

This facility is very unclean and unorganized. Although i cannot complain about the staff, they were very polite and professional.
Verified review

8/10 Very good

Clean tvs
Verified review

6/10 Good

It's ok

The suite was spacious and comfortable in general. Some furniture it's old and worn out. The bed was very good and the room quite, I slept well. There are small roaches in the kitchenet and the bathroom, other than that everything else is ok.
Verified review

2/10 Poor

Not clean at all. Breakfast included at booking but no breakfast in the hotel
Verified review

2/10 Poor

Major disappointment

I picked this hotel for its location close to the Addison Kaboom Town fireworks display. That’s about the only thing going for it. The lobby was small but clean, but when we turned the corner down the hall, the problems started to be revealed. The elevator was broken so we had to take the stairs. At first we were assigned to a room on the second floor. When the key card failed, we returned to the front desk to get the card re-coded. That happened twice before we were reassigned to a third floor room. The carpet on the stairs was filthy and torn. The room was relatively clean but in poor condition. The bathroom door stuck on the floor so you couldn’t fully open it. The shower curtain rod was bent so the curtain didn’t meet the wall. The hair dryer switch was broken so you had to plug/unplug it to use it. Towel racks were rusty and flaking. Breakfast area looked clean but no breakfast was set up. I expect a certain level of quality from ANY place in Addison, but this hotel did not meet it and is not worthy of a Hotels.com listing. At least the bed was clean and comfortable.
Verified review

6/10 Good

Interesting stay

the front desk was nice. i was expecting to have breakfast but as you walk in you can see where a restaurant was. chairs were piled on top of tables and not a good look when you walk in. i had to go back to the front desk as my key wasn't working, the lady was a little annoyed as she told me not to put the key next to my phone as it wouldn't work. would've help to have been told this upon check in as i had never had this problem. I informed the front desk that the ironing board was broken, the maintenance guy was standing at the front desk and stated he would bring me one. it was never received. so I had to improvise to iron my clothes. it was a comfortable bed, the room looked more like a small one bedroom apt and that was ok. they need to do a better job at cleaning though. I spent a minute cleaning around the top of the shower wall. the hair dryer didn't look operational so i dared not use it. a bit more care but into the Hotel can make the difference. the Hotel gives the feel of, "we just mainly rent to industrial workers and those needing weekly housing"
Verified review

4/10 Fair

Don't expect much for the cheap price.

We were in town for a wedding and only stayed 1 night. The staff was friendly and the beds and linens were clean. No problems with plumbing or A/C. The price was cheap so I guess I shouldn't have expected too much but there were roaches in one of our rooms and a syringe was found in the kleenex box of the other. We arrived later in the evening and were surprised with a $100 deposit for each room which was more than the price for the 1 night stay and not mentioned anywhere in the booking process. It was returned in 3-5 business days but what would have happened to someone who couldn't do that? No place to go and a non refundable booking? The "free breakfast" was pre packaged honey buns/muffins and coffee that you had to ask for. There was a heavy smell of weed in the elevator and hallway but I blame other guests for that. We didn't do any cooking or use the dishes so I can't speak to that but I wouldn't want to anyway after seeing a few roaches. The staff was informed about the roaches at checkout but I didn't find out about the syringe until we were already heading back home and didn't have a chance to call them within an acceptable time frame. I would probably recommend people stay somewhere else or call ahead to make sure you know what you are getting.
Verified review

4/10 Fair

Excellent staff— very friendly and helpful. Not the good: it’s one of those rooms that you are hesitant to sleep/ stay in as all furnishings were super old, broken, and inop. Tv remote didn’t work so no tv (I didn’t want to use it manually), bathroom felt super dirty. The super bad: woke up in the middle of the night twice due to bugs crawling up on my body. That is no good.
Verified review

2/10 Poor

This hotel was falling apart. The cleanliness of the room was questionable, with linens and towels appearing clean, but stains and rips in all upholstered furniture, smoke detectors removed leaving brackets and wiring connections open in the ceiling, and lights that work sporadically. The hallways are truly disgusting. Foul smelling throughout and visible stains and filth on floors, walls, and doors.
Verified review

2/10 Poor

Place was gross, unkept, room smelled, carpets probably never cleaned since layed down, I checked out before my bags hit the floor, this place needs to be bulldozed down,
Verified review

2/10 Poor

I stayed Sept 17-19 and on night one, I changed rooms because there was roaches and mold in the first one. The carpets aren't clean, the building needs a major renovation. I actually think they're running that place a certain way. When I asked front desk for a refund after being there for only 5 hours. I was told no because I been there too long and they won't be able sell my room, like what!? Do not stay here!!!!!
Verified review

2/10 Poor

The room smell so bad , we saw a bug it was awfull
Verified review

4/10 Fair

The air conditioning was inadequate. The general smell was not one we could stand. It may have been cleaning solution but it was overpowering.
Verified review

10/10 Exceptional

It was great for a last min reservation following the horrible experience we had
Verified review

2/10 Poor

Cockroaches in the entire hotel
Verified review

2/10 Poor

The first room we checked into had paint on the floor, and the second was infested with roaches. We did not stay there.
Verified review

2/10 Poor

Cockroaches
Verified review

4/10 Fair

I rented a room so I could enjoy the pool, but 90 minutes after I checked in and went to go enjoy the pool, I was told that it was out of service/unusable. It was disappointing to unpack all of my things and then hear this. The hotel was also poorly maintained, with really dirty carpet and walls, a broken bathroom door that didn't open right, etc. The woman at the front desk was friendly and did give me my money back, but I would not stay at this place again.
Verified review

2/10 Poor

There was no actual breakfast. We had roaches in the room and behind the bed it was terrible!!!