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Hotel Riu Playacar - All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Playa del Carmen Main Beach

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Photo gallery for Hotel Riu Playacar - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
1 bedroom, minibar, in-room safe, laptop workspace
Garden
22-inch TV with satellite channels
Near Playacar Golf Club and Playacar Beach, Hotel Riu Playacar - All Inclusive offers a sun-kissed getaway with 18 holes of golf, scuba diving in the Caribbean Sea, and an indulgent spa. Savor Asian cuisine at one of four restaurants or sip cocktails by the swim-up bar while soaking up the tropical vibes that previous guests rave about.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Waterslide
  • Pool bar

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Standard Double Room (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-US)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (L)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room (No balcony - M)

Double Room (No balcony - M) | 1 bedroom, minibar, in-room safe, laptop workspace

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (E)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (B2C-US)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (U)

8.4 out of 10
Very good
(112 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (U)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (U)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
Hair dryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room (M)

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (B2C-CA)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (B2C-CA)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Mexico

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite Mexico

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
2 bathrooms
Hair dryer
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (B2C-CA)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (U)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (U)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (L)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

1 bedroom, minibar, in-room safe, laptop workspace

Double Room, Connecting Rooms (C)

Highlights

Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Connecting Rooms (L)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room (C)

8.6 out of 10
Excellent
(14 reviews)

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (U)

1 bedroom, minibar, in-room safe, laptop workspace

Standard Double Room, Ocean View (U)

8.8 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Blackout drapes/curtains
Ceiling fan
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, minibar, in-room safe, laptop workspace

Junior Suite (C)

Highlights

Balcony
Separate sitting area
Air conditioning
TV
Ceiling fan
Blackout drapes/curtains
Sofa bed - double
Separate bedroom
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

1 bedroom, minibar, in-room safe, laptop workspace

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, laptop workspace

Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Double Room

  • Sleeps 4

View all photos for Double Room

1 bedroom, minibar, in-room safe, laptop workspace

Double Room

  • Sleeps 4
  • 2 Double Beds

Double Room Standard with Sea View

  • Sea view
  • Sleeps 3

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About the neighborhood

Map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 6 min walk - 0.6 km
  • Playacar Beach - 13 min walk - 1.1 km
  • Quinta Avenida - 3 min drive - 2.9 km
  • Playa del Carmen Main Beach - 5 min drive - 3.6 km
  • Xcaret Eco Theme Park - 9 min drive - 8.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km

Restaurants

  • ‪Rosa Roja - ‬4 min walk
  • ‪RIU Yucatan - ‬6 min walk
  • ‪Occidental Allegro - ‬4 min walk
  • ‪Wyndham Pool Bar - ‬4 min walk
  • ‪Miyagi - ‬5 min walk

About this property

Hotel Riu Playacar - All Inclusive

At Hotel Riu Playacar - All Inclusive, you can hit the beach to play volleyball or relax in a sun lounger, plus you'll be within a 15-minute walk of Playacar Beach. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages and mani/pedis. The Palms, one of 4 restaurants, serves breakfast, lunch, and dinner. Other highlights at this all-inclusive property include 4 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers love the helpful staff and overall value.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Water activities

Kayaking
Sailing
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics

Entertainment

Access to offsite nightclubs
Onsite live performances

Languages

English, French, German, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 396 rooms
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 21

Children

    • No cribs (infant beds)
    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Windsurfing
  • Shopping
  • Free use of nearby fitness center
  • Golf lessons nearby
  • Water skiing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Garden
  • Television in common areas
  • Health club
  • Adjacent to a golf course
  • 3 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Waterslide
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Roll-in shower
ROOM

Room amenities

Be entertained

  • 22-inch TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
STAR_OUTLINE

Special features

Spa

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.

Dining

The Palms - This buffet restaurant serves breakfast, lunch, and dinner.
Jade - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Turquesa - This poolside steakhouse serves dinner only. Open daily.
Traviata - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Anana - Onsite lobby lounge. Open 24 hours. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p
HELP_OUTLINE

Frequently asked questions

Does Hotel Riu Playacar - All Inclusive offer free cancellation for a full refund?

Yes, Hotel Riu Playacar - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Riu Playacar - All Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Hotel Riu Playacar - All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Riu Playacar - All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Riu Playacar - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11 PM. Check-out time is noon.

Is there an onsite casino at Hotel Riu Playacar - All Inclusive?

No, this property doesn't have a casino, but Riviera Gran Casino (6-min drive) is nearby.

What is there to do at Hotel Riu Playacar - All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and windsurfing. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Hotel Riu Playacar - All Inclusive also has 4 bars, a waterslide, and a health club, as well as spa services and a garden.

Are there restaurants at or near Hotel Riu Playacar - All Inclusive?

Yes, there are 4 onsite restaurants, featuring Asian cuisine and poolside dining.

What's the area around Hotel Riu Playacar - All Inclusive like?

Hotel Riu Playacar - All Inclusive is a short 13-minute walk from Playacar Beach and 19 minutes' walk from Xaman Ha Aviary.

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Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Entertainment
Restaurant
Drinks
Recreation
Buffets
Location

What guests liked

  • The beach at this property is beautiful, clean, and perfect for various activities such as kayaking, parasailing, and snorkeling. (62 reviews)
  • The pools were clean and well-maintained with plenty of loungers and a great pool bar. (28 reviews)
  • Dining options were plentiful and of high quality with great variety and excellent service. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

great staff, clean resort, food was good/lots of choices.
4-night trip

10/10

Great resort! Beautiful beach and friendly staff!
3-night trip

10/10

Great service, All inclusive, and great location
3-night trip

10/10

Good food and friendly staff. Everything was clean and well maintained. Will definitely consider staying again !
4-night trip

10/10

This place is great! This is our second time here. Location is secure and we will be back. Beach was great too!
7-night trip

10/10

We been coming here for about 16 years now and the staff are great!
7-night trip

10/10

Food was super good hard to choice where to eat when everything is so yummy… Perfect place to go with family vacation. Super safe.
5-night trip

8/10

Was really nice, a bit further out of the main area, is a pro in some ways and a con in some ways
3-night trip

10/10

Such a wonderful resort. Absolutely recommend!!!
6-night trip

10/10

Awesome! Excellent food, staff, and facilities. Beautiful location.
7-night trip

10/10

Great friendly service
5-night trip

10/10

The staff were excellent
7-night trip

8/10

Nice place
5-night trip

8/10

Nice stay, enjoyed there for 8days! First time in MX, have to admit it surprised me positively!
7-night trip

10/10

Beautiful beach and smaller than similar resorts in the area which made for a quiet vacation and a familiar feeling for the duration of our stay.
6-night trip

10/10

We took our kids with us, no complaints at all!! The food was good at all the restaurants, the entertainment was fun, the staff were on top of service and cleanliness. The little shopping plaza was good as well. WE DID NOT HAVE 1 REASON TO LEAVE THE RESORT. GREAT PLACE FOR THE FAMILY
6-night trip

10/10

Beach access, lots of lounge chairs, great food choices & options.
4-night trip

10/10

We had an amazing time! The staff were all super friendly and the food was excellent! We cannot wait to go back.
4-night trip

10/10

Very friendly and fun staff
7-night trip

8/10

Located in a gated community. Nice area and felt safe.
6-night trip

10/10

Very clean Nice staff Perfect beach Good drinks No long waiting times Always available tables Good choices of food Quiet places on beach Negative: Bad entertainment in the evening Too less capacity at the pool area Mass processing
7-night trip

8/10

I like the monkey that ate breakfast at the buffet.
3-night trip

10/10

This was are 3rd year in RIU Playacar. We love it and will be back next year. The staff is awesome.
18-night trip

10/10

Beautiful!
10-night trip

10/10

Our room was close to restaurants and pools. Very lush property.
4-night trip