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Hilton Garden Inn Richmond Innsbrook

3.0 star property
Glen Allen hotel with indoor pool and restaurant

Choose dates to view prices

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Indoor pool
Exterior
Reception
Lobby
Lobby
Richmond's business district welcomes you to Hilton Garden Inn Richmond Innsbrook, where modern comforts await. Unwind with a visit to the spa tub or take a dip in the indoor pool. Savor American cuisine at Great American Grill and connect to in-room WiFi while enjoying helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Pet friendly
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Hot tub
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • 24-hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The current price is $88
$103 total
includes taxes & fees
Sep 4 - Sep 5

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
Hair dryer
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King

Flat-screen TV, pay movies

King

8.6 out of 10
Excellent
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Premium bedding
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Drury Plaza Hotel Richmond

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.6 out of 10, Exceptional, 2,729 reviews
The price is $112
$131 total
includes taxes & fees
Aug 31 - Sep 1
Drury Plaza Hotel Richmond
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About the neighborhood

Map
4050 Cox Rd, Glen Allen, VA, 23060

What's nearby

  • Short Pump Town Center - 3 min drive - 3.8 km
  • Henrico Doctors' Hospital - 7 min drive - 8.2 km
  • University of Richmond - 10 min drive - 11.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 13.8 km
  • Virginia Commonwealth University - 15 min drive - 20.1 km

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive

Restaurants

  • ‪Cupertino's NY Bagels & Deli - ‬8 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Moe's Southwest Grill - ‬5 min walk
  • ‪Chipotle Mexican Grill - ‬9 min walk
  • ‪Capital Ale House - ‬1 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

At Hilton Garden Inn Richmond Innsbrook, you'll be within a 15-minute drive of Short Pump Town Center and University of Richmond. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Great American Grill, which serves American cuisine and is open for breakfast and dinner. A bar/lounge and a 24-hour fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 155 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 5.12 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (2080 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2000
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Hot tub
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 36
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 36
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 5.12 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 7 AM to 11 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard

Also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

Does Hilton Garden Inn Richmond Innsbrook offer free cancellation for a full refund?

Yes, Hilton Garden Inn Richmond Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Garden Inn Richmond Innsbrook?

Yes, there's an indoor pool. Guests have pool access from 7 AM to 11 PM.

Are pets allowed at Hilton Garden Inn Richmond Innsbrook?

Yes, pets are welcome. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Richmond Innsbrook?

Yes. Self parking costs USD 5.12 per day.

What are the check-in and check-out times at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hilton Garden Inn Richmond Innsbrook and nearby?

Hilton Garden Inn Richmond Innsbrook has an indoor pool and a 24-hour fitness center, as well as a hot tub.

Are there restaurants at or near Hilton Garden Inn Richmond Innsbrook?

Yes, Great American Grill offers American cuisine.

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Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Breakfast
Restaurant
Bathroom
Bed
Lobby
Bar
Elevator

Reviews

10/10 Exceptional

Great Weekend Getaway

Our stay was great, friendly hotel staff and service at front desk. Room was very spacious and comfortable. Unfortunately the property is a little dated and is in need of TLC to tidy things up. Great restaurants within walking distance.
Adam, 2-night trip

10/10 Exceptional

Great location right next to short pump shopping center. I enjoyed my 1 night stay will definitely book again.
Timothy, 1-night trip

10/10 Exceptional

The hotel was perfect will definitely stay here again.
MICHELE, 2-night trip

8/10 Very good

Clean and easy stay
Elizabeth, 1-night trip

2/10 Poor

Terrible Stay

Management supposedly never there
James, 1-night trip

8/10 Very good

It was convenient, clean and comfortable. Would book here again.
Mollie, 3-night trip

10/10 Exceptional

Great staff friendly and helpful. Clean place with an upscale feel.
Devin, 1-night trip

10/10 Exceptional

The view was lovely, beautiful scenery!
Mary, 1-night trip

2/10 Poor

Terrible Management

Hotel was in terrible condition with poor management
James, 1-night trip

8/10 Very good

Excellent staff, clean. Delicious food.
Lisa, 1-night trip

8/10 Very good

Recommend!

We stayed here to get off the highway for the night for our trip from Myrtle Beach,SC back home to Vermont. It was everything we needed. The beds were comfortable. Staff was very friendly and inviting. The lobby was very clean and inviting. For a short stay or a long stay- I would stay again. My son and I even got a little swim in before bed in the pool. It’s heated but….was still too cold for my husband and daughter. My son and I are fish ( 😁) we still got in. The spa is very small- really only room enough for a couple. We were not able to use it because it was occupied the entire time. We could see our car from our room which gave my husband peace of mind. Diner across the street that was “farm to table” (was not expecting that!) good food! Not spot to stay without being in the city.
Ricky, 1-night trip

10/10 Exceptional

The staff was very nice and helpful! The bed and pillows were extremely comfortable
Michael, 1-night trip

10/10 Exceptional

Staff were very friendly! Would have loved to upgrade to a suite but maybe next stay I’ll go ahead and book it ahead with of time. Blessed this property was pet friendly. The pool was nice as well.
Lysia, 5-night trip

2/10 Poor

Poor management

The worst experience for a Hilton property should be shut down
James, 1-night trip

10/10 Exceptional

Everything went very well. We would stay here again.
James, 4-night trip

2/10 Poor

Terrible experience
James, 2-night trip

8/10 Very good

Convenient to where I was working, friendly front desk staff, clean. Only complaint is that the microwave cord didn't reach the outlet, so I had to move it to a lower shelf to use it.
mary ann, 1-night trip

4/10 Fair

Beds are hard as rocks

The bed was the most uncomfortable night I've ever had. Both my partner and I agree we will not stay at this Richmond hotel again. When I mentioned it to the front desk there was no "I'm sorry to hear that" or anything else for that matter. They just stated it was the hotel "standard", when pushed forward (we regularly stay at Fairfield) they repeated it was the hotel standard. With that as standard and no effort to empathize we will take our business elsewhere.
2-night trip

10/10 Exceptional

The Staff was great
John, 4-night trip

8/10 Very good

Staff wonderful. Rooms worn and dated.
HEATHER, 2-night trip

10/10 Exceptional

Good
Ethan, 1-night trip

8/10 Very good

Very nice room, quiet, and my daughter loved the heated indoor pool. We will definitely be staying here again
Laura, 1-night trip

8/10 Very good

The property was nice. I stayed for two nights. My only issues were that the outlet in the bathroom didn’t work, (I flipped the GFCI with no result) and Ihousekeeping never came to my room.
Martha, 2-night trip

10/10 Exceptional

Love the breakfast buffet, indoor pool
Primo, 1-night trip

6/10 Good

Great staff, the room was very clean… Hot water did not work the entire trip
Mcleodd, 1-night trip