We stayed for three nights and, overall, the hotel itself was clean, comfortable, and well-located. We also appreciated being allowed to check in early after an overnight flight.
However, we experienced a serious security issue that significantly impacted our stay. On our first night, shortly after midnight, two other guests were given access to our room and entered while we were asleep. This was understandably alarming and unacceptable. While we recognize that mistakes can happen, the response from staff was disappointing. The front desk acknowledged the error but offered only a minimal apology and no meaningful resolution beyond a bottle of water. There was no follow-up from management, and responsibility was repeatedly shifted between staff members across shifts.
The property itself has many positives, but the lack of accountability and proper handling of a serious guest safety issue makes it difficult to recommend without hesitation.
