Does Radisson Hotel New York Wall Street offer free cancellation for a full refund?

Yes, Radisson Hotel New York Wall Street does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Radisson Hotel New York Wall Street?

Sorry, pets aren't allowed, but service animals are welcome.

What are the check-in and check-out times at Radisson Hotel New York Wall Street?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Radisson Hotel New York Wall Street?

No, this hotel doesn't have a casino, but Resorts World Casino (23-min drive) is nearby.

What is there to do at Radisson Hotel New York Wall Street and nearby?

During the winter, enjoy nearby recreation like snowboarding and skiing, and return when the snow melts for cycling. Radisson Hotel New York Wall Street also has a 24-hour fitness center.

What's the area around Radisson Hotel New York Wall Street like?

Radisson Hotel New York Wall Street is a short 1-minute walk from Wall St. Station (William St.) and 11 minutes' walk from One World Trade Center.

Radisson Hotel New York Wall Street, New York: Hotel Reviews, Rooms & Prices

8/10 Very good

Jan 9, 2023

Based on the other reviews, I was surprised to find this hotel in decent shape and very clean. Check-in was super easy and the parking garage is right around the corner. The rooms are very basic (they don't have coffee machines or irons etc..) but it was absolutely perfect for a one-night stay. The heater wasn't loud, as other reviews mentioned, and the room's temperature was easily changed. I'll definitely consider going back here the next time I visit NYC.

6/10 Good

Dec 18, 2022

Great area with lots to do within walking distance. The first room I was given did not have working heat and it was unbearably cold. Thankfully, the staff was great and relocated me super fast. The next room was warmer, but I still couldn’t adjust the temperature. The property is pretty outdated as well. For the price and location, I’d stay here again

4/10 Fair

Dec 19, 2022

Location is excellent, a short walk from Stock Exchange and WTC. Apart from that though it doesnt have a lot more; it feels run down and neglected with closed bar and next to no communal areas. Lifts are in a poor state, especially the controls; ice machines in corridors dont work. Upside, it was clean

2/10 Poor

Sep 28, 2022

No elevators working, no A/C, no TV remote control but that is not the worse. Staff was. Worse hotel experience ever

PABLO, 2-night trip

2/10 Poor

Sep 22, 2022

Outrageous

Cancelled res No warning No reinbursemsnt Outrageous Radisson is off my travel list forever

Robert, 2-night trip

4/10 Fair

Sep 9, 2022

Hotel is poorly maintained with lots of broken things here and there. AC units in the rooms are loud as hell so its impossible to sleap, the only way to change the temperature or turn it off is to call a front desk and they send an engineer to manually adjust the unit. The hotel stuck in 70s, shame on management! Staff is nice and friendly thought.

Alexander, 4-night trip

2/10 Poor

Oct 27, 2022

Restaurant bar closed. In-room HVAC was nonoperational. Polyester sheets that were too hot no HVAC control. Wifi is slow, constantly disconnects, and doesn't work on all floors. Checkout was easy though.

Daniel, 2-night trip

2/10 Poor

Sep 30, 2022

The lights in the room didn’t work and you can’t control the AC in the room.

Fernando, 1-night trip

2/10 Poor

Nov 6, 2023

I booked a studio suite at the Radisson Wall Street. I chose this hotel because it is located near the Staten Island Ferry and wanted to walk there the next morning at 5:00 am to take the ferry to the NYC Marathon. When I arrived at the Radisson the front desk told me that my booking was transferred to the Holiday Inn Lower East Side approximately 5 trains stops away. I was very upset that no notice was ever provided to me and in fact had received a reminder email of my Radisson booking only a few days prior. Needing a place to stay for the night, I took a train to the Holiday Inn. I was charged the full price at the Holiday Inn despite the fact that there was no suite available. Overall, horrible experience. I was treated with disrespect by both hotel chains.

Eduardo, 1-night trip

4/10 Fair

Jan 17, 2023

Need to improve customer service via phone

2/10 Poor

Jan 13, 2023

Room did not have a thermostat and heat was on high. Had to open window for cool air. There were no irons or ironing boards

PAUL, 2-night trip

10/10 Exceptional

Jan 10, 2023

Very helpful staff, clean rooms, amazing location.

2/10 Poor

Jan 4, 2023

Absolutely DISGUSTED with Radisson. My wife and I returned to our room from a holiday party around 2 AM. Shortly after returning, a man barges into our locked room! My wife is completely undressed, we’re both in shock, and after a brief confrontation the man leaves. We find out shortly after that it was a hotel employee!! He was on probation, left completely unsupervised (no mgmt. on staff), and given unbridled access to hotel systems. We also learned that he is not someone who would otherwise have room access, like a maintenance or cleaning employee would - he specifically created a key for OUR room! I believe he had bad intentions… we are traumatized by this incident. A complete failure in hotel security and negligent hiring. After an initial phone call, hotel management has disappeared. Stay away from this hotel at all costs.

6/10 Good

Dec 30, 2022

Deçu

Nous avons dormi une seul nuit. Nous avons une suite . Nous avons été déçu pour le prix payer. Comme nous sommes rentrer il y avait une forte odeur de cigarette, le frigo pas nettoyer, pas de couverture ni d oreiller pour nos enfants qui dormait dans le fauteuil lit , il manquer une rideaux pour la nuit ,pas de wifi dans la chambre, il y avait des taches sur la moquette. Je ne reviendrais pas

jeremy, 1-night trip

4/10 Fair

Dec 30, 2022

Ne mérite pas un 4 étoiles

On a eu un sérieux problème avec le climatiseur qui nous a empêché de dormir à cause du fort bruit. Le climatiseur se déclenche automatiquement toutes les 15 min en moyenne ce qui est gênant car vous vous habituez jamais au bruit. Vous ne pouvez ni l’éteindre ni changer la température en plus. Aussi, pas de Wi-Fi dans les étages supérieurs. Le point positif est bien évidemment sa proximité du metro et autres monuments du quartier financier.

2-night trip

2/10 Poor

Dec 20, 2022

I stayed for 2 nights and my experience wasn’t pleasant at all. The reception lady was rude and not welcoming from the beginning, the room was dirty and in the morning I revealed cow roach climbing out the bed, it was disgusting. When I went down to the reception, lady did not seem to be surprised and she told she sent someone to the room, but 2 hours later my room still was the same and no one came. If you are looking for a hotel in this area, there are multiple nice options and even cheaper. It’s very disappointing to have such experience for this big brand!

2/10 Poor

Dec 13, 2022

This place needs a major upgrade, the elevators look dirty, the bathrooms are so uncomfortable.

Mario, 1-night trip

4/10 Fair

Dec 9, 2022

Overall, I want to say the staff was very helpful and kind, trying to fix the problems that they could control. It was a decent location; close to the subway. The property, however, was pretty awful. There was no thermostat in our room, so we walked in and it was super stuffy and hot. A staff member came up to adjust our temperature manually, but said the only options were full-blast AC or opening the window; we had him crack the window but then got bugs and noise from Wall Street all night. The room was not clean; there were used tissues and trash beside the bed. I chose the 14th floor because they said the wifi would reach to that floor (my other option being the 19th floor), but the wifi didn't work on the 14th anyway. Wouldn't recommend this hotel.

Kimberly, 1-night trip

4/10 Fair

Dec 8, 2022

No more than 3 stars

Very mediocre hotel. Rooms are large and clean but bedding included only a top sheet and a thin piece of material as a cover - no blanket, comforter, or duvet. You cannot control the temperature of your room and HVAC unit cycles and comes on (very loudly) every 10-15 minutes 24 hrs a day. No Wi-Fi on upper hotel floors, unimpressive lobby. Online pictures are deceiving.

Erica, 1-night trip

4/10 Fair

Dec 5, 2022

Old property lacking the basics like in-room temperature controls. Wonder why Radisson would brand this place.

6/10 Good

Nov 29, 2022

Staff was not friendly, they are very rude and not replying to any questions. Location of property is very good.

2/10 Poor

Nov 22, 2022

I rarely write negative reviews. However, other visitors have to be informed just as I would like to be for future travel decisions. The elevators are dirty and worn out. Card censors are broken and management didn't care to fix them. The room is old and misses necessary features like the safe, working fridge, and decent mattress. But what surprised me is that they don't have normal heaters. They use AC to warm up the air in the room, which is very bad as it blows warm air and it's very unhealthy. You can't adjust it and it's very loud making you constantly wake up at night. The hotel's management should really fix this property before travelers can be allowed to visit. Simple replies to negative remarks by other visitors are unacceptable.

Val, 6-night trip

2/10 Poor

Nov 21, 2022

Terrible.

This was the worst hotel experience I’ve had. There was no heat in the room and maintenance confirmed that the compressor was broken and they will let the going desk know we needed another room. We waited and didn’t hear from them, so we went to the lobby. They stared at us and only said, “sorry, we can’t do anything.” After pressing the matter, they eventually said they will give us a refund. I am still waiting for the refund and they will not give it me/hotels.com customer service and are repeating the same line to us “we cannot help you.” We are still trying to reach them. I do not recommend this hotel.

1-night trip

4/10 Fair

Nov 21, 2022

I wanted a coat dry cleaned and took it to the desk well before the 8:30 am deadline but when I went to pick it up that evening after 7 pm I found it had not even been picked up. Since i was checking out the next morning the only way I could have had it done was to pay extra for overnight and I wasn't confident I'd get it back in time even if I did try overnight. The water in the shower took so long to get warm I almost gave up on hot water before it finally got warm. I took a shower at different times and it didn't seem to matter the time. I put the "do not disturb" placard on the door since I didn't need housekeeping but a chair in the room had been moved while we were out so someone came in the room anyway.

Karen, 3-night trip

8/10 Very good

Nov 21, 2022

Habitación estaba remodelada pero el ascensor está muy deteriorado. Gran ubicación. El personal muy atento.

luis, 4-night trip

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