Hotel Los Itzaes by 5th av

Property class: 3
Hotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

When you stay at Hotel Los Itzaes by 5th av, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You can indulge in massages or body treatments, and Ipanema serves breakfast. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free WiFi
  • Air conditioning
$58
The current price is $74 total
includes taxes & fees
Nov 28 - Nov 29

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

A hotel room with a large bed, a desk, and a chair.

Standard Room

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a lamp, and a window with curtains.

Standard Double Room

9.4 out of 10
Exceptional
(13 reviews)
  • City view
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with a bed, a TV, a desk with a chair, and a lamp.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a wooden dresser, a chair, and a dining table.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Map
Avenida 10 Lote 3 Esquina calle 6 BIS, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Central Square - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.2 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mercado 174 - ‬2 min walk
  • ‪Don Mario Steak and Pasta House - ‬1 min walk
  • ‪Cocina Doña Paula - ‬2 min walk
  • ‪Yum Yum - ‬1 min walk
  • ‪Las Quecas - ‬1 min walk

About this property

Hotel Los Itzaes by 5th av

  • When you stay at Hotel Los Itzaes by 5th av, you'll be in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. You can indulge in massages or body treatments, and Ipanema serves breakfast. An outdoor pool, a snack bar/deli, and a terrace are other highlights. Fellow travelers say great things about the helpful staff.

At a glance

Hotel size

    • 16 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (10 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*

Pets

    • Pets allowed (dogs only, 2 total, up to 22 lbs per pet)*
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 16 ft (USD 15 per day)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Hotel Los Itzaes by 5th av Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Location

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel is a short walk to the beach and offers a spacious beach area. (5 reviews)
  • The rooftop pool was a highlight, offering plenty of loungers, tables, and umbrellas in a pleasant and peaceful atmosphere. (6 reviews)
  • The hotel is located near many great restaurants and street food options. (5 reviews)
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Popular mentions

Service staff
Location
Room
Restaurant
Beach
Rooftop pool
Supermarkets
Value
Deal
Parking

Reviews

Verified review

10/10 Exceptional

Loved the hotel and the friendliness of the staff. Would definitely stay there again
Verified review

10/10 Exceptional

Location and comfortable
Verified review

10/10 Exceptional

Great staff and big rooms with plenty of space
Verified review

10/10 Exceptional

Great location, very clean, terrific room with 3 balconies, excellent value for money, we were very happy with our week there
Verified review

8/10 Very good

Good location
Verified review

10/10 Exceptional

Friendly, helpful hosts and a nice clean space. Good location.
Verified review

6/10 Good

Amazing staff and location! The room, specifically the bathroom, was in need of a deep cleaning. There was mold in the shower and you can tell they only do a very superficial cleaning. Also, just a heads-up, the hotel is next to a bar with a 2nd floor terrace and you can hear the music until very late.
Verified review

8/10 Very good

Great place it can be loud at night. Staff are great I would definitely stay here again recommended if you like the night life
Verified review

10/10 Exceptional

Our room was quite nice, the staff was great and the location was close to everything. A little noisy at night, but that's Playa del Carmen.
Verified review

8/10 Very good

Nice clean property with comfy beds, got kept up until the early hours even with ear plugs in though due to nearby noise. We live above 2 train lines at home so I’m used to noise!
Verified review

8/10 Very good

Little hotel close to everything

Small little hotel, great location close to everything, very nice staff, the only shortfal, no elevators! Otherwise a little gem
Verified review

10/10 Exceptional

This was only one night stay, but it was amazing night truly comfortable nice people desk lady was really and helpful friendly I recommend this hotel 100%. I definitely stay at this place again.🙏🙏 5 ⭐️ of 5
Verified review

10/10 Exceptional

Everyone there is so friendly and helpful. The room was nice and very clean. Beds are comfortable and the air conditioning is very good. There is music from 5th but mostly you only hear the bass. The air conditioner sound masked it well. It was an overall awesome experience. I’d come back to this hotel!
Verified review

10/10 Exceptional

Lovely little hotel, great location, but the difference was Martha at the front desk. She helped make our first night in PDC comfortable and relaxing. Thanks!
Verified review

10/10 Exceptional

I have been to cancun 5 times and this resort was definitely one of the best. The hotel feels newer and clean. Staffs were super friendly. There are multiple activities by the pool area including water volleyball, beach volleyball, bingo, iron man contests, etc… beach is spacious and not busy. We liked the towel system, you need to return your towel every time you leave so chairs are not occupied with unclaimed towels. The food was okay, not much variety each day but it was delicious.
Verified review

10/10 Exceptional

Very clean, well maintained property, in a good location of center of the town but on a quieter side of Quinta Avenida, so there's not blasting music all day and night. Much quieter than other places we stayed at near Quinta avenida. Highly recommend the hotel for a good deal! Despite not being right in the beach, it is a quick <5 min walk to the beach.
Verified review

10/10 Exceptional

Everything was absolutely great. Very clean and the service was great. The only thing is that the neighborhood is very noisy so if you want to sleep in a quiet place you're not going to get that.
Verified review

10/10 Exceptional

This is the 2nd time staying at Los Itzaes. Hotel is very well situated to food & shopping! It is noisier that we remembered from our previous stay. No hot water in shower, but there were a lot of footsteps we heard before trying it. Maybe others used up the hot water. No big deal. The staff has been terrific and friendly.
Verified review

8/10 Very good

Los Itzaes Feb 2024

After reporting black,on our first evening, black mould, in our bathroom, was swiftly dealt with. The hot water was hit or miss and pressure was too. The staff were very friendly and most spoke English. The hotel room was cleaned daily. The hotel is attractively designed, despite no elevator. The rooftop pool is not an attractive feature and feels like an afterthought. Location is good with plenty of local eateries and close enough to Quinta Avenida and the beach. Several supermarkets were only a few blocks away - very walkable.
Verified review

10/10 Exceptional

Easy access t beach, shopping areas, bus stations.

Our stay at Hotel Lis Itzaes in Playa del Carmen is fantastic! Room settings and size are exactly like the pictures on the website. The location is great because it's easy to walk to the beach, shopping areas, bus station, tour meeting stops, and even colectivo station. There are so many great restaurants nearby. Food from the street vendors outside of the hotel is tasty and affordable if you travel in a budget. The area is very safe day and night. You will see police cars patrol on street every 5 minutes. Also, hotel crew is amazing. However, if you are a morning person and go to bed by 8 pm, then you probably need ear plugs for a better sleeping. If I travel to Playa del Carmen again, I definitely will stay at this hotel because of its great location, convenience, and value of money.
Verified review

8/10 Very good

Very comfortable hotel

A very comfortable hotel, one block from the main 5th Avenue thoroughfare - near enough to stroll, yet far enough to not be bothered by too much noise/too many people. that said, there were a couple of night where music went on all night - not happy bunnies. The best part about the hotel was the rooftop pool, with plenty of loungers and tables/chairs/umbrellas - this was the highlight. There are a lot of restaurants, bars and supermarkets nearby - there's also a bank with ATMs for withdrawing cash. One grumble was that although there was a safe in the room, you had to pay MXN$500 for the locking mechanism. The receptionist trying to short-change us by giving us US$25 instead of the local currency - we declined as this would've meant a MXN$80 deficit. . .
The hanging gardens in the atrium
The hanging gardens in the atrium
The hanging gardens in the atrium
The hanging gardens in the atrium
Verified review

6/10 Good

Good little motel a block from fifth ave. Nice simple pool on the roof with chairs and shower. A bit on the loud side with two motels/restaurants playing loud music but nothing like the bars a block away. Night shades help with all the street lights and the not so quiet a/c will drown out the music. So you can’t really sleep in any kind of quiet without earplugs. Room was clean, bathroom could use a deep clean. Overall, it shows its age and could use an update. Staff was super nice, friendly and helpful. No elevator sucked with two 50lb bags and carry on bags. Lots of coffee/bfast and restaurant options around. Close to Cozumel ferry, ADO bus terminal and taxis everywhere. Will look for something even further away from the party zone and any bars/djs next time. As much as I like loud music and all the bars/restaurants, I’d like to sleep when I go to sleep.
Verified review

10/10 Exceptional

Great hotel located real close to the quinta avenida.
Verified review

10/10 Exceptional

Great short stay. Covenient to everything. Ladies at the front desk make the difference. Shout out to Elizabeth
Verified review

10/10 Exceptional

I loved everything there, definitely going back to that hotel