Cristal Hotel Palermo

Property class: 4
Adventure hotel with restaurant, connected to a shopping center, near Palermo Harbour

Choose dates to view prices

When you stay at Cristal Hotel Palermo, you'll be in a fantastic location, just a 5-minute walk from Via Roma and Palermo Harbour. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli and a terrace are other highlights.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
The current price is $87
$105 total
includes taxes & fees
Nov 22 - Nov 23

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Double or Twin Room

A hotel room with a large bed, bedside tables with lamps, a desk with a chair, a window with curtains, and a wall-mounted picture.

Standard Double or Twin Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

A hotel room with a window view of a building with balconies and shutters, a table with a coffee maker, cups, and a book.

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

A neatly made bed with white linens, two bedside tables with lamps, and two framed pictures on the walls.

Double Room Single Use

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a large bed, a smaller bed, a TV, a dining table, and a window with a view of buildings.

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

A hotel room with a bed, bedside table, lamp, TV, and large windows.

Quadruple Room

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite

A modern hotel room with a large bed, a bedside table, a nightstand, and a wall-mounted picture.

Suite

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite

A hotel room with a bed, a nightstand, a lamp, a framed picture on the wall, and a window with curtains.

Junior Studio Suite

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Courtyard View

A modern hotel room with a large bed, a flat-screen TV mounted on the wall, a desk with a chair, and a coat rack.

Superior Single Room, Courtyard View

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room, City View

A modern hotel room with a large bed, a desk, a chair, and a wardrobe.

Superior Double or Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, City View

A modern hotel room with a large bed, a small bedside table, a window with curtains, and a view of buildings outside.

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

Superior Quadruple Room, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
8.2 out of 10, Very good, 647 reviews
The price is $89
$108 total
includes taxes & fees
Nov 10 - Nov 11
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About the neighborhood

Map
Via Roma 477 A, Palermo, PA, 90139

What's nearby

  • Via Roma - 1 min walk - 0.0 km
  • Palermo Harbour - 3 min walk - 0.3 km
  • Politeama Garibaldi Theater - 5 min walk - 0.5 km
  • Teatro Massimo - 5 min walk - 0.5 km
  • Piazza Ruggero Settimo - 5 min walk - 0.5 km

Getting around

  • Punta Raisi Airport (PMO) - 35 min drive
  • Palermo Central Station - 24 min walk
  • Palermo Palazzo Reale-Orleans Station - 27 min walk
  • Palermo Notarbartolo Station - 30 min walk
  • Giachery Station - 19 min walk
  • Fiera Station - 28 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Antico Caffè Spinnato - ‬3 min walk
  • ‪Oste E Pizza - ‬2 min walk
  • ‪Tondo - ‬1 min walk
  • ‪Sciampagna - ‬2 min walk
  • ‪Antica Carnezzeria Conca D'Oro - ‬3 min walk

About this property

Cristal Hotel Palermo

  • When you stay at Cristal Hotel Palermo, you'll be in a fantastic location, just a 5-minute walk from Via Roma and Palermo Harbour. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. A snack bar/deli and a terrace are other highlights.

At a glance

Hotel size

    • 85 rooms
    • Arranged over 10 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets stay free
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Height restrictions apply for onsite parking
    • Onsite garage
    • Offsite parking nearby (EUR 18 per day; discounts available)

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Smoke-free property

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Reviews

Cristal Hotel Palermo Reviews

8.2

Very Good

8.4

Cleanliness

9.0

Location

8.6

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a wide variety of options. (32 reviews)
  • The hotel is extremely easy to access from the airport using the 6-Euro airport bus. (5 reviews)
  • The hotel restaurant is very good and reasonably priced. (3 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Breakfast
Location
Service staff
Shower
Weather
Bathroom
Parking
Air conditioning

Reviews

Verified review

10/10 Exceptional

Very nice hotel with a good location. The staff was really helpful as I needed a transfer to the airport with short notice because of the situation with Etna eruption in Catania. Can definitely consider myself living there again if I go back to Palermo.
Verified review

8/10 Very good

A good hotel at a nice location. The air conditioning in in some of the rooms could get improved. The staff is very friendly and helpful - a very special thanks to Giulia at the reception, who offered us extraordinary help and showed great humanity, when my Mother had a medical emergency during our trip.
Verified review

10/10 Exceptional

Newly renovated rooms, helpful staff, great breakfast. In the middle of the city so the area is slightly noisy but the room was well sound isolated and at at higher floor so we had a very comfortable stay.
Verified review

8/10 Very good

Staff helpful and courteous
Verified review

10/10 Exceptional

The room was just as I’d hoped. Basic, clean and affordable. The location of the hotel is superb. Easy walking distance to the tourist sights, but equally accessible to the Palermo that the locals frequent. I would definitely stay there again on future visits to Palermo.
Verified review

10/10 Exceptional

Very clean, excellent breakfast, nice, helpful staff.
Verified review

10/10 Exceptional

Its a great spot in town for us. Nice staff, clean and central.
Verified review

8/10 Very good

Staff are very nice and accommodating
Verified review

8/10 Very good

I liked that this property was really close to a pedestrian street with lots of food options.
Verified review

8/10 Very good

Nice two night stay in the Ibis . Staff very nice and good atmosphere in hotel . Very good location and pleasant walk into the centre of Palermo
Verified review

8/10 Very good

We were upgraded from the double room to the suite which was nice Rooms need updating Buffet breakfast had a lot of options Easy to get to by public transport
Verified review

8/10 Very good

The location was good and the breakfast was excellent. Housekeeping made the bed every day, but the towels weren’t replaced with new ones.
Verified review

8/10 Very good

Real value for money hotel. Good location, typical nice hotel buffet breakfast with lots of pastry cakes, near to airport bus, on a main road so quite noisy, staff excellent.
Verified review

8/10 Very good

Initial impression when entering to find an actual desk with PCs on it inside the door rather than an actual check in reception desk was a bit of a shock for 4* establishment. Reception staff very nice, friendly and helpful. Nice to have water at reception area - not there later on at night. Room very tired looking but clean, furniture dated. Shower cubicle small - might be an issue for some people. Shower caps in bathroom no other toiletries apart from pump soap and shower gel - again would expect more for 4* hotel. Slippers provided but poor quality and didn't last for our stay. Not enough power sockets so difficulty charging more than one at a time. Bed very comfy, AC good. Nice to get free water first night. Mini fridge good. Safe very small. Breakfast - same most days very little variation. When things run out need to ask for replacement. Some hot food available. Pastries and cakes excellent. Not much bread selection. Paper cups for juice etc again not what you would expect for a 4* hotel. Coffee good when available as machines frequently broke down. Also proper cups for hot beverages frequently ran out. Can get very busy at certain times in am. No English channels on TV. Able to leave luggage on checkout. Location great - restaurants, bars, shops nearby. Not too far to walk to airport coach stop. Downstairs bathroom is amazing it has been updated and if rest of hotel done to that standard will be fab. Lift very small. Unable when not in room for do not disturb notice.
Verified review

10/10 Exceptional

Nice size room and bathroom
Verified review

10/10 Exceptional

I recently had the pleasure of staying here.The location is absolutely fantastic, nestled in a vibrant, walkable area filled with charming shops and delightful restaurants. The staff were incredibly friendly and accommodating, ensuring that my stay was comfortable and enjoyable. Their warm hospitality truly made a difference. I can’t wait to return and will definitely be recommending this hotel to my friends.
Verified review

8/10 Very good

Great location. Across from a good restaurant. Desk staff very friendly and helpful. Unfortunately via Roma has many siren from emergency vehicles.
Verified review

10/10 Exceptional

Room was small but adequate. It was clean. We enjoyed the breakfast. Not too fancy but bread and baked goods were good. Hotel is conveniently located and very close to airport shuttle service.
Verified review

6/10 Good

we liked it; however, improvements are needed. AC needs to be stronger for how hot the city is. Breakfast was amazing.
Verified review

8/10 Very good

Good location, basic, clean and good service. Catered for the typical City visit. Would advise to use hotel parking €15 or on the street(free). local paid parking is ripp off. €30 a day and very rude.
Verified review

6/10 Good

The rooms are very sparsely furnished. There is a general lack of storage. The elevators are quite small. Breakfast is one redeeming feature.
Verified review

8/10 Very good

Hotel review

Hotel is located on a busy street. It is very noisy even late at night. However it is conveniently located within walking distance to politeama airport shuttle bus drop off. The room and bathroom look very tired and old. The water drainage in the shower and sink is slow.
Verified review

8/10 Very good

Would I stay there again… yes. That being said, there were issues with the room door. It felt loose and there was no way to secure it from inside. The shower was ridiculously small. The entire bathroom could be enlarged easily without sacrificing any usable space in the room. The curtains fell off the track… they should be replaced. The highlight of our stay was the staff. They couldn’t have been more helpful and pleasant.
Verified review

10/10 Exceptional

Palermo 1week

The staff are kind and polite. The room is large but old. The air conditioner is old and doesn't cool very well. Housekeeper is not good enough. Do not clean even if it is dusty. Italy is generally weak, so I don't really care. Breakfast is delicious. Convenient location. The bus stop is also a 1-minute walk. But not 4 stars. If it is 3 stars, it is sufficient cost performance.
Verified review

8/10 Very good

Very nice hotel- nice location.