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Hotel Neptun

5.0 star property
Luxury beachfront hotel with spa, near Warnemunde Beach

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Photo gallery for Hotel Neptun

Swimmers can enjoy the ocean views from the pool surrounded by lush greenery.
Welcome to our lobby, featuring a reception area, buffet counter, and cozy seating area surrounded by lush greenery.
Experience serene ocean views from this modern medical facility, featuring treatment beds and a focus on patient care.
Enjoy stunning ocean views from your balcony overlooking the bustling beach below.
Relax in a cozy lounge area with a fire feature and comfortable seating.
On Warnemünde’s stunning coastline, Hotel Neptun offers an unforgettable beachfront experience. Unwind with a cocktail at the poolside bar, enjoy a meal at one of four on-site restaurants or indulge in rejuvenating spa treatments. With yoga classes and fitness activities available at the health club and windsurfing nearby, this hotel has something for everyone.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Electric vehicle charging point
  • 24/7 front desk
  • Pool
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Valet parking
  • Self parking

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Television
  • Terrace
  • Daily housekeeping
The current price is $480
$522 total
includes taxes & fees
Jul 28 - Jul 29

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, Upper Floors

9.0 out of 10
Wonderful
(44 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 25 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, Sea View, Corner

Balcony

Superior Room, Sea View, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Upper Floors

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room, Upper Floors

8.6 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Single Room

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 1
  • 1 Twin Bed

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The price is $280
$308 total
includes taxes & fees
Jul 14 - Jul 15
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About the neighborhood

Map
Seestr. 19, Warnemünde, Rostock, MV, 18119

What's nearby

  • Warnemunde Beach - 1 min walk - 0.2 km
  • Warnemuende Kur Park - 1 min walk - 0.2 km
  • Warnemunde Lighthouse - 8 min walk - 0.7 km
  • Warnemünde Cruise Center - 15 min walk - 1.3 km
  • Rostock Port - 14 min drive - 10.2 km

Getting around

  • Rostock (RLG-Laage) - 46 min drive
  • Lübeck (LBC) - 84 min drive
  • Hamburg Airport (HAM) - 141 min drive
  • Warnemünde Werft Station - 16 min walk
  • Rostock Thierfelder Straße Station - 17 min drive
  • Groß Schwaß Station - 17 min drive
  • Warnemuende Station - 12 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Cafe Röntgen Conditorei - ‬5 min walk
  • ‪Restaurant Piazza - ‬4 min walk
  • ‪Dänisches Eisparadies - ‬9 min walk
  • ‪Guido's Coffeebar - ‬7 min walk
  • ‪Backfisch-Tilo - ‬8 min walk

About this property

Hotel Neptun

At Hotel Neptun, you'll have access to onsite snorkeling, windsurfing, and water skiing. The indoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in massages, body wraps, and thalassotherapy. Dining choices include 4 restaurants and the 2 bars/lounges are great places to grab a cold drink. A nightclub, a poolside bar, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff. Public transportation is close by: Warnemuende Station is just 12 minutes by foot.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 338 rooms
    • Arranged over 19 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
    • Express check-in available
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
    • Supervised childcare*

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Specific rooms only*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 25 per day; includes in/out privileges)
    • Onsite valet parking (EUR 25 per day)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle from 6 AM to 5:30 AM*

Offsite

    • Area shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Snorkeling
  • Water skiing
  • Windsurfing
  • Shopping
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Windsurfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Beach towels

Facilities

  • 1 building/tower
  • Built in 1971
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
STAR_OUTLINE

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including thalassotherapy.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.70 per person, per night for adults; EUR 1.45 per night for guests aged 6-14 years old. This tax does not apply to children under 6 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 75 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for EUR 55.0 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 28 per pet, per night

Parking

  • Self parking costs EUR 25 per day with in/out privileges
  • Valet parking costs EUR 25 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Also known as

Hotel Neptun Hotel
Hotel Neptun Rostock
Neptun Hotel
Neptun Rostock
Hotel Neptun Rostock
Hotel Neptun Hotel Rostock
HELP_OUTLINE

Frequently asked questions

Does Hotel Neptun offer free cancellation for a full refund?

Yes, Hotel Neptun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Neptun?

Yes, there's an indoor pool.

Are pets allowed at Hotel Neptun?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 28 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Neptun?

Yes. Self parking costs EUR 25 per day. Valet parking costs EUR 25 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Hotel Neptun?

Yes, an airport shuttle is available from 6 AM to 5:30 AM on request. The charge is EUR 75 per vehicle one-way.

What are the check-in and check-out times at Hotel Neptun?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Express check-in is available.

What is there to do at Hotel Neptun and nearby?

Have fun with onsite activities like water skiing, windsurfing, and snorkeling. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Hotel Neptun also has 2 bars, a nightclub, and an indoor pool, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Hotel Neptun?

Yes, there are 4 onsite restaurants.

Does Hotel Neptun have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Neptun like?

Hotel Neptun is located on the boardwalk/promenade in Warnemünde, a short 7-minute walk from Warnemunde Lighthouse and 18 minutes' walk from Warnemünde Cruise Center.

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Hotel Neptun Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice stay. Staff were wonderful and the location can't be beat.
Leah, 1-night trip

10/10 Exceptional

Vacation by the Sea

Wonderful hotel by the Baltic Sea. I truly enjoyed the sauna, the pool and all the amenities offered.
Tatjana K, 2-night trip

10/10 Exceptional

Property was nicely maintained. Loved the breakfast on the 19th floor.
Mary Lou, 1-night trip

10/10 Exceptional

Excellent Service
Sven, 4-night trip

8/10 Very good

X
Kristina, 2-night trip

10/10 Exceptional

We lived this hotel. More about that later. First you should know this hotel has NO AIRCONDITIONING. None. Open a window. Bugs may come in. It was 68 to 70 degrees farenheit during our stay. We were fine . Lovely room with ocean view. Boardwalk leads to shopping and dining area. Spacious room with drawers and shelves. Pool us in the spa and a bit strange. Spa people want you to buy $22 bathing shoe to go in.. Lovely hotel enjoyed our visir very much.
Linda, 2-night trip

6/10 Good

Thomas, 4-night trip

10/10 Exceptional

Poor training of staff

I was told to call the hotel and they would call a taxi to pick us up at the Warnemunde Werft Train Station. We called the hotel 5 times over a 45 minute time period and no one answered the phone. Finally we asked someone getting off a train about their not answering the phone. He tried twice on his phone and still no answer. Another person said to walk to the bus station and take the bus which we did. It took us almost two hours to get to the hotel. When we were checking in, the phone rang several times and none of the people checking us in answered the phone. When we checked out of the hotel, we just realized that we were overcharged by 50 Euros and our bill is INCORRECT. We were charged 50 Euros for parking a car, which is a problem because we did not have a car. Thus, a credit needs to be issued on the credit card used. We already left Germany and are not returning. The correct total amount should be 25,90 Euros, not 75,90 Euros. The bill number is 1297678 . Thank you Ronald and Lena Marie Berezniak
Ronald, 2-night trip

10/10 Exceptional

Wir kommen wieder, sehr schönes Hotel!

Wir hatten ein Eckzimmer, war sehr schön mit viel Platz. Wir waren jeden Abend irgendwo im Hotel zum essen war überall super lecker. Auch die Weinkarte ist wirklich super. Der Sauna Bereich ist wirklich sehr groß und schön neu. Durch die Lage am Strand ist die Kombi aus 5 Sternen und Strandurlaub wirklich sehr angenehm. Frühstück in der oberen Etage hat schon was.
Alexander, 5-night trip

6/10 Good

Das Personal an der Rezeption war inkompetent und unfreundlich bis arrogant. Personal beim Frühstück war sehr nett und zuvorkommend. Aus meiner Sicht ist das Neptun kein 5 Sternhotel. Schon im Eingangsbereich verspürt das Hotel noch den alten “Ostcharme”. Wer ein tolles Hotel sucht, sollte das Hohe Dünne buchen. Ich kann das Neptun als 5 Sternehotel nicht empfehlen.
Bodo, 1-night trip

10/10 Exceptional

Sehr gute Lage, leckeres Frühstück mit viel Obst, freundliches Personal
Priscila, 3-night trip

10/10 Exceptional

Wir werden wiederkommen. Das Hotel ist sehr zu empfehlen.
Kerstin, 5-night trip

8/10 Very good

Michael, 3-night trip

4/10 Fair

Unser Aufenthalt im Hotel hatte leider einige Schattenseiten. Positiv hervorzuheben sind die sauberen und gepflegten Zimmer mit herrlichem Meerblick aus dem 16. Stock. Auch der Wellness- und Sportbereich konnte überzeugen. Allerdings begann unser Aufenthalt mit einem holprigen Check-in, bei dem wir zunächst wie Gäste ohne Reservierung behandelt wurden. Ein weiteres Manko war der unangenehme Geruch aus dem angrenzenden Restaurant, der die Lobby wie ein Fast-Food-Restaurant wirken ließ. Das Personal war überwiegend unfreundlich, mit wenigen Ausnahmen. Zudem hatten wir den Eindruck, dass ältere Gäste bevorzugt behandelt wurden. Insgesamt profitiert das Hotel noch von seinem alten Ruf aus ehemaligen Zeiten, ist aber unserer Meinung nach kein 5-Sterne-Haus, insbesondere aufgrund des Servicepersonals.
Christian, 3-night trip

10/10 Exceptional

Perfekt wie immer !!!
Christian, 3-night trip

10/10 Exceptional

Ich war jetzt schon öfter im Hotel Neptun und es ist immer wieder eine Freude dort anzukommen. Willkommen zu Hause.
Christian, 2-night trip

8/10 Very good

Thomas, 1-night trip

8/10 Very good

Der Charme der 70er lebt.
Patrick, 2-night trip

6/10 Good

Mandy, 3-night trip

8/10 Very good

Neptun / Ostsee geht immer 👍 aber diesmal....

Die Ankunft fantastisch, der Concierge hat uns gleich in Empfang genommen. Parkplatzreservierung haben wir vorgenommen, hat auch zu 50% funktioniert. Die Mitarbeiter beim Check-in super nett, das Zimmer leider diesmal nicht so wie gewohnt, WC-Spülung defekt -> gleich gemeldet, vom Hausmeister wurde uns gesagt das ist jetzt so, man müsse einfach ein paar mal pumpen. Der Mitarbeiter beim Frühatücksempfang hat einen sehr schroffen Ton, bei ihm fühlt man sich ein wenig als Last, die Mitarbeiter an den Tischen tip top! Der Mitarbeiter am Empfang der Skybar, den selben schroffen Ton wie der vom Frühstück und das Telefon sein Lieblingsgegenstand. Die Dame beim Check-out wollte mir den schon im vorraus bezahlten Preis vom Aufenthalt einfach nochmals abrechnen, nach Hinweis das es schon beglichen ist wurde gelacht, nicht mal eine Entschuldigung. Im grossen und ganzen war es die über 1000km weite Anreise wieder wert. Und wir kommen wieder.
Marcel, 6-night trip

6/10 Good

Service in der Sky Bar zum Frühstück unterirdisch SPA toll, Schwimmbad zu kalt und zu klein, veraltet Personal beim Check out unprofessionell
Annett, 2-night trip

10/10 Exceptional

alle meine Erwartungen wurden in vollem Umfang erfüllt
Rainer, 2-night trip

8/10 Very good

Tim, 3-night trip

8/10 Very good

Es war ein sehr angenehmes Wochenende! Wir werden Wiederkommen!
Ilona, 2-night trip

10/10 Exceptional

Strandnähe
Uwe, 4-night trip