Crisol Puerta de Burgos

Property class: 4
Hotel in the heart of Burgos

Choose dates to view prices

Crisol Puerta de Burgos is a great choice for a stay in Burgos.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room

A modern hotel room with a large bed, orange chairs, a small table, and a view of the city through large windows.

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Triple Room

A hotel room with two beds, a TV, and a desk with a chair.

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Triple Room (2 adults and 1 child)

A hotel room with two beds, a TV, and a desk with a chair.

Triple Room (2 adults and 1 child)

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

A hotel room with a large bed, a striped armchair, a small table, and a nightstand with a lamp and flowers.

Standard Double Room Single Use

8.0 out of 10
Very good
(4 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

A hotel room with a bed, a TV, a desk, and a chair.

Standard Double or Twin Room

8.0 out of 10
Very good
(14 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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  • Free WiFi
  • Connecting rooms available
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$52 total
includes taxes & fees
Nov 29 - Nov 30
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About the neighborhood

Map
Calle Vitoria 69, Burgos, Burgos, 09006

What's nearby

  • Plaza de Espana - 14 min walk - 1.2 km
  • Museum of Human Evolution - 16 min walk - 1.4 km
  • Plaza Mayor - 3 min drive - 2.1 km
  • Paseo del Espolon - 3 min drive - 2.1 km
  • Burgos Cathedral - 3 min drive - 2.5 km

Getting around

  • Burgos (RGS-Villafria) - 11 min drive
  • Burgos Station - 7 min drive
  • Burgos Railway Station (UGR) - 11 min drive
  • Burgos Rosa de Lima Station - 11 min drive

Restaurants

  • ‪Aldaba - ‬4 min walk
  • ‪La sastrería Burgos - ‬10 min walk
  • ‪El Manantial - ‬11 min walk
  • ‪La Tertulia - ‬10 min walk
  • ‪Cafe Dolar - ‬3 min walk

About this property

Crisol Puerta de Burgos

  • Crisol Puerta de Burgos is a great choice for a stay in Burgos.

At a glance

Hotel size

    • 162 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 12 per day)

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Reviews

Crisol Puerta de Burgos Reviews

7.4

Good

8.0

Cleanliness

7.6

Location

7.8

Staff & service

7.0

Property conditions & facilities

Popular mentions

Room
Bed
Service staff

Reviews

Verified review

8/10 Very good

The hotel is conveniently placed and cleaned. The room was nice and the bed comfortable.
Verified review

4/10 Fair

The staff was kind and helpful, but the hotel itself was terrible. I could barely sleep well, for the bed and mattresses were terrible. I woke up with backache every morning. I cannot recommend this hotel at all.
Verified review

6/10 Good

That is ok for business trip
Verified review

10/10 Exceptional

.
Verified review

2/10 Poor

It was nothing like the photos. Old, run down, poorly cleaned, old torn curtains, rusty shower. I would never recommend this hotel nor pay this price for such an awful room.
Verified review

6/10 Good

The reception staff were indifferent. The room didn’t have the size of bed I requested. Reception didn’t pick up the phone when I called. When I was moved to another room (eventually), it too had the wrong type of bed.
Verified review

8/10 Very good

Close your door from inside

During the afternoon, when I come back from the city I saw a two grups of poeple making check in. I went to my room and I close with security. While I was there there were some people trying to open my room, I go and open the door and said there is some one I think you were wrong with your room number, but they have the same room number as me, but they key doesn't work. They went to reception. After some minutes, again someone was opening the door, that time it was the receptionist. She was surprised that I was in the room, and she apologies. It was the same receptionist that attend to me.
Verified review

4/10 Fair

Disappointed

The staff were very nice and the hotel was clean. However the hotel advertises car parking, yet when i arrived there wasnt any and i had to park on a street 10 mins walk away. My room (310) was very tired and in desperate need of refurbishing. There was no iron or complimentary water in the room. The room service is supplied by a local takeaway and delivered to your room by a local takeaway. This is not really a problem if they get your order right and its prompt. Mine was late and they didn't bring what i ordered. My room was very noisy as its next to the road and the windows are single glazed with little soundproofing. I would not recommend or stay there again.
Verified review

8/10 Very good

Hotel viejón, hay que darle un poco de cariño Sin embargo, bien en general. Muy buena cama; raro tener tantos espejos en el baño....
Verified review

4/10 Fair

Hotel viejo que necesita renovarse
Verified review

8/10 Very good

Comodo arrivarci in auto, parcheggio gratuiti nelle vicinanze e personale piacevole. OTTIMO RAPPORTO QUALITÀ PREZZO
Verified review

10/10 Exceptional

Super

Nous avons passés un bon séjour (une nuit) dans cette hôtel, chambre bien et petit déjeuner avec pleins de choix.
Verified review

10/10 Exceptional

Tres bien
Verified review

8/10 Very good

El Hotel esta antiguo, cambiaria las cortinas, pero esta en pleno centro. Deben ponerlo mas moderno.
Verified review

10/10 Exceptional

bon accueil
Verified review

4/10 Fair

Las instalaciones tienen mucho tiempo, mucho deterioro en los suelos, baños, etc. todo viejo
Verified review

8/10 Very good

buen hotel, pero algo desubicado del centro

todo bien, aunque un poco alejado del centro de Burgos
Verified review

6/10 Good

Hinta ja laatu tasapainossa

Hieman jo käytössä kulunut hotelli, mutta efullinen hinta
Verified review

6/10 Good

Para renovar

Una parte del hotel muy deteriorada
Verified review

4/10 Fair

Hôtel vieillot, heureusement que nous avons été très gentiment surclassé dans une chambre spacieuse au 10 étage..(après avoir refusé la chambre proposée). Sinon la chambre proposée était cauchemardesques. Le parking est digne d’un film d’horreur.. Désolée pour cette critique ! Les photos sur hotel.com sont celles des chambres supérieures ,il n’y a n’a que quelques unes … alors attention, il vaut mieux prendre un bel hôtel dans la partie ancienne de la ville qui est très romantique.
Verified review

4/10 Fair

Não é hotel 4 estrelas

Não foi nada bom, não é 4 estrelas. A cama é ruim, o piso não estava limpo. Instalações velhas, muito antigas. C aspecto de sujo. Não tem ar condicionado no quarto.
Verified review

4/10 Fair

Hotel lamentable

Hotel muy malo. Totalmente viejo y deteriorado. Habitación lamentable con suelo de tarima vergonzoso y todos los enchufes bloqueados, por lo que no puedes ni cargar el móvil o portátil a no ser que desenchufes el minibar. Limpieza muy mejorable
Suelo en muy malas condiones
Enchufes tapados
Verified review

8/10 Very good

Buena experiencia

Hotel funcional con trato amable. Hotel bien ubicado. Estancia tranquila.
Verified review

4/10 Fair

Mala elección de hotel

Hotel que no es de 4*. Parece que está en decadencia. Las fotografias no corresponden para nada a lo que es la habitación. La limpieza no es buena, las paredes de las habitaciones estan sucias, las baldosas del baño rotas o partidas. Me ha decepcionado que sea un Eurostaars ya que siempre he tenido buenas experiencias con ellos. No repetiré
Verified review

4/10 Fair

NO HAY GIMNASIO

Hola, estoy muy descontenta. La elección del hotel fue porque aparece que el hotel tiene gimnasio, cuando preguntamos por el gimnasio, la chica de recepción nos dice que desde la pandemia no lo tienen. Lo peor de todo, es que ya lo saben que en internet aparece que tiene gimnasio, una grande decepción!!!