Nestled close to Lake St. Moritz, Crystal Hotel offers a serene escape with its free breakfast buffet and tranquil spa treatments like Thai massage and reflexology at CRYSTAL WELLFIT. Unwind in the lobby near the cozy fireplace or stay active with fitness classes, Pilates, and ice skating.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Spa
Pet friendly
Parking available
Free WiFi
Restaurant
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Full-service spa
Free train station pick-up
Free train station drop-off
Ski storage
Ski passes
Health club
Sauna
Steam room
Valet parking
In-room childcare
For families (6)
Babysitting (surcharge)
Connecting/adjoining rooms available
Television
Daily housekeeping
Laundry facilities
Elevator
The current price is $378
$378
$401 total
includes taxes & fees
Jun 5 - Jun 6
Why we love this property
Work meets relaxation
Located in the city center, this hotel offers conference space and full-service spa amenities. Guests can enjoy massages, body treatments, and a health club.
Feast for the senses
Indulge in Mediterranean cuisine at the hotel's restaurant or unwind at the bar. A complimentary buffet breakfast starts each day with flavor.
Relaxation haven
Mountain hotel offers daily spa treatments, sauna, and hot tub. Health-conscious guests can enjoy Pilates classes or visit the fitness center.
San Karl St. Moritz-Bad Church - 16 min walk - 1.4 km
Getting around
St. Moritz (SMV-Samedan) - 8 min drive
Zurich Airport (ZRH) - 89.2 miles/143.6 km
Celerina/Schlarigna Staz Station - 7 min drive
Celerina/Schlarigna Station - 8 min drive
St. Moritz Station - 9 min walk
Free train station pick-up
Free train station drop-off
Restaurants
Crystal - 1 min walk
Kulm Country Club Bar - 6 min walk
La Stalla Ristorante - 2 min walk
Bobby's Pub - 4 min walk
Matsuhisa - 3 min walk
About this property
Crystal Hotel
At Crystal Hotel, you'll be just a 5-minute drive from Lake St. Moritz and San Karl St. Moritz-Bad Church. Guests can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments, or reflexology, and Grissini serves Mediterranean cuisine. Other highlights at this luxurious hotel include a bar/lounge, a health club, and a fitness center. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
74 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite valet parking (CHF 30.00 per day; includes in/out privileges)
Electric vehicle charging point on site
DONE
Transfers
Free train station shuttle from 7:00 AM to 9:00 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast
Restaurant
Bar/lounge
Traveling with children
Childcare in room (surcharge)
What to do
Ski passes
Fitness classes
Pilates classes
Ice skating
Golfing nearby
Hiking/biking trails nearby
Mountain biking nearby
Parasailing nearby
Downhill skiing nearby
Surfing/body boarding nearby
Snowboarding nearby
Working away
Conference space (2034 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Porter/bellhop
Ski storage
Facilities
1 building/tower
Built in 1962
Safe-deposit box at front desk
Fireplace in lobby
Health club
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Heating
Minibar
Bathrobes and slippers
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Turndown service
Premium bedding
Freshen up
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.
Dining
Grissini - This restaurant specializes in Mediterranean cuisine.
Crystal Piano bar - Onsite piano bar. Open daily.
Awards and affiliations
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 3.45 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
In-room babysitting is available for an extra charge
Cribs/infant beds are available for CHF 25 per day
Rollaway beds are available for CHF 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CHF 30 per accommodation, per night
Parking
Valet parking costs CHF 30.00 per day with in/out privileges
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Cashless transactions are available.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Also known as
Crystal Hotel St. Moritz
Crystal St. Moritz
Crystal Hotel Hotel
Crystal Hotel St. Moritz
Crystal Hotel Hotel St. Moritz
Frequently asked questions
Are pets allowed at Crystal Hotel?
Yes, pets are welcome. There's a charge of CHF 30 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Crystal Hotel?
Yes. Valet parking costs CHF 30.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Crystal Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Crystal Hotel and nearby?
Have fun with onsite winter activities like ice skating. Additional recreation onsite includes fitness classes and Pilates. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Crystal Hotel?
Yes, Grissini offers Mediterranean cuisine.
What's the area around Crystal Hotel like?
Crystal Hotel is a short 8-minute drive from St. Moritz (SMV-Samedan) and 9 minutes' walk from Lake St. Moritz.
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Reviews
Crystal Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.2
Location
9.2
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as great, wonderful, and fabulous by multiple guests. (11 reviews)
The property's free shuttle service was convenient, reliable, and provided excellent transportation to and from the train station. (5 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Train station
Restaurant
Lobby
Beer
Bar
Minibar
Reviews
Verified
10/10 Exceptional
Jan 28, 2026
Great location and great staff
Hassan
Hassan, 2-night trip
Verified
10/10 Exceptional
Mar 10, 2026
Yes very excellent location to walk to lift
Leon
Leon, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Great staff, wonderful room, great location.
Abigail
Abigail, 1-night trip
Verified
10/10 Exceptional
Jan 20, 2026
Hotel was conveniently located close to ski lift and rentals. Staff were very personable, friendly and helpful. Check in-out was efficient.
Wendy
Wendy, 2-night trip
Verified
8/10 Very good
Mar 22, 2024
Good location good hotel and nice staff
Antoine
Antoine, 7-night trip
Verified
10/10 Exceptional
Jul 31, 2024
Such a beautiful place to stay. Great breakfast too!
William
William, 1-night trip
Verified
10/10 Exceptional
Mar 10, 2024
Perfect staff, perfect food and perfect location
Gazmend
Gazmend, 7-night trip
Verified
8/10 Very good
Jun 12, 2024
I love the amenities pools and sauna perfect for after long day of skiing food was good and friendly staff.
Novilla
Novilla, 3-night trip
Verified
10/10 Exceptional
Sep 19, 2025
This hotel is super clean with high quality furnitures. Nice bathroom with a big tub. Def. 5!
Chiaki
Chiaki, 1-night trip
Verified
10/10 Exceptional
Jul 10, 2025
Wonderful
Wonderful hotel in the heart of St Moritz! Staff and breakfast were amazing! Welcome gift, a chocolate, and gave me a ride to the train station!
Robert
Robert, 1-night trip
Verified
10/10 Exceptional
Feb 12, 2024
Fantastic team and great location
Francesco
Francesco, 7-night trip
Verified
10/10 Exceptional
Jun 18, 2025
Room was spotless, hotel super convenient and the front desk staff could not have been more helpful with recommendations for things to do and how to access them. A bonus was cards to access the bus system and funicular. Just an all around great stay.
Jason
Jason, 2-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Highly recommend.
Very accommodating staff that was very engaging and interested in your needs. The only detraction would be that the sliding door in the single room whistles and leaked when the wind blew.
Bert
Bert, 2-night trip
Verified
10/10 Exceptional
Jun 14, 2025
The hotel was amazing! We were very happy! The check-in fast and efficient, clean and cozy rooms, staff very polite and helpful! Nice breakfast! Great location! We will be back!
Siana
Siana, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2024
Excellent staff at the front desk - we felt welcome from the first moment. Convenient free shuttle to the train station was very much appreciated.
Margo
Margo, 1-night trip
Verified
8/10 Very good
Jun 29, 2025
This was a nice hotel though the room was small and overlooking a road and some building work. The shared facilities were pleasant and the breakfast was fabulous!
Very central!
Highlight was the staff .. couldn’t have been any friendlier!
Ian
Ian, 2-night trip
Verified
10/10 Exceptional
Aug 22, 2023
The hotel was spotless clean, the staff was extremely helpful and friendly. The location is good, breakfast was great. I highly recommend it and would use it again when I am in Lugano again.
Ahmad
Ahmad, 1-night trip
Verified
8/10 Very good
Jul 12, 2025
S
Great location in the centre of the town with easy waling access to the lake. Close to many restaurants and the Furnicular station to explore the mountains. Very friendly and helpful staff. Shuttle service from the train station Great for a couple of days.
Mohamed
Mohamed, 2-night trip
Verified
10/10 Exceptional
Sep 27, 2024
Polite and knowledgeable staff. Delicious food. Very convenient location to the gandola and short walk to the lake.
Olga
Olga, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2024
Close to all attraction
Thomas
Thomas, 3-night trip
Verified
10/10 Exceptional
Oct 12, 2024
All staff were helpful from front desk to restaurant for dinner and breakfast.
Even a lift to local train station
Stephen
Stephen, 1-night trip
Verified
10/10 Exceptional
Jul 31, 2024
Great hotel with great service right in the middle of St Moritz. Convenient to everything. Highly recommended.
ken
ken, 1-night trip
Verified
10/10 Exceptional
Aug 12, 2024
Very central area, walkable with quite a few restaurant and shopping options. The highlight for me was the staff - we received excellent service. Do make use of the spa, it is lovely.
Carla McIntosh
Carla McIntosh, 1-night trip
Verified
10/10 Exceptional
Feb 13, 2025
Love how close it’s to the ski lift base. The hotel also offers ski pass at discount which is really great. It’s also close to town and all the shopping and actions. The staff is super helpful from the pick up, throughout the stay and drop off. First class.
Ling
Ling, 3-night trip
Verified
10/10 Exceptional
Oct 7, 2024
Great hotel
Very helpful staff, free shuttle is great. Good breakfast and free city card for transport. Room very comfortable but does not have a kettle for hot drinks.