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Mandarin Oriental Ritz, Madrid

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Located near El Retiro Park, Mandarin Oriental Ritz, Madrid offers a tranquil oasis in the heart of the city. Indulge in rejuvenating spa treatments or unwind by the indoor pool and lush garden. With express check-in and childcare services, you can take advantage of convenient amenities like dry cleaning/laundry services.

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • 3 meeting rooms

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is $1,085
$1,193 total
includes taxes & fees
Jun 9 - Jun 10

Why we love this property

Work meets wellness
This hotel in the business district offers meeting rooms and workstations. Guests can enjoy spa services, massages, and unwind at two bars after hours.
Dining delights
This hotel satisfies cravings with its restaurant, cafe, and 2 bars. Culinary adventures begin with a full breakfast to fuel the day.
Spa serenity
Spa treatment rooms offer facials, manicures, and pedicures. A steam room, health club, and peaceful garden complete the wellness experience.

Room options

Available filters for rooms
Showing 25 of 25 rooms

View all photos for Superior Room, 1 King Bed

Property entrance

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Room, 1 King Bed

Lobby

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premier Suite (Junior)

Premier Suite (Junior) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Premier Suite (Junior)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Palm Court)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Palm Court)

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Park)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Park)

  • Park view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Prado)

Suite (Prado) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Prado)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Turret)

IPod dock

Suite (Turret)

  • City view
  • 78 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite (Ritz)

Suite (Ritz) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite (Ritz)

  • City view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Mandarin, Suite

Mandarin, Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Mandarin, Suite

  • City view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Presidential Suite

Presidential Suite | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Presidential Suite

  • City view
  • 115 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Superior Twin Room

Property entrance

Superior Twin Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Twin Room

Room amenity

Deluxe Twin Room

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Mandarin, Twin Room

Lobby

Mandarin, Twin Room

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Superior Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room, Garden View

Deluxe Twin Room, Garden View | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room, Garden View

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room, 1 King Bed (Prado View)

Deluxe Room, 1 King Bed (Prado View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed (Prado View)

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Deluxe Twin Room (Prado View)

Deluxe Twin Room (Prado View) | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room (Prado View)

  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

Two Bedroom Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free wired internet

View all photos for Two Bedroom Family Suite

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Two Bedroom Family Suite

  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Three Bedroom Grand Suite

IPod dock

Three Bedroom Grand Suite

  • 3 bedrooms
  • Sleeps 7
  • 2 Twin Beds and 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, King)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Park, King)

  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Park, Twin)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms (Park, Twin)

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

View all photos for Suite, 2 Bedrooms (Turret)

IPod dock

Suite, 2 Bedrooms (Turret)

  • Sleeps 6
  • 2 Twin Beds and 1 King Bed
  • Free wired internet

Similar properties

Property entrance
Four Seasons Hotel Madrid
Madrid Centro
  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.8 out of 10, Exceptional, 340 reviews
The price is $1,195
$1,315 total
includes taxes & fees
Jun 16 - Jun 17
Four Seasons Hotel Madrid
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About the neighborhood

Map
Plaza de la Lealtad 5, Madrid, Madrid, 28014

What's nearby

  • Thyssen-Bornemisza National Museum - 3 min walk - 0.3 km
  • National Prado Museum - 3 min walk - 0.3 km
  • Plaza de Cibeles - 5 min walk - 0.5 km
  • Gran Via - 8 min walk - 0.7 km
  • Puerta del Sol - 11 min walk - 1.0 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 22 min drive
  • Madrid Recoletos Station - 12 min walk
  • Madrid Atocha Station - 15 min walk
  • Atocha Cercanías Station - 15 min walk
  • Banco de Espana Station - 6 min walk
  • Anton Martin Station - 10 min walk
  • Sevilla Station - 10 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Bus station shuttle (surcharge)

Restaurants

  • ‪Café Prado - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Lobby, The Palace, A Luxury Collection Hotel - ‬3 min walk
  • ‪Ritz Garden - ‬1 min walk
  • ‪Faborit - ‬4 min walk

About this property

Mandarin Oriental Ritz, Madrid

  • Mandarin Oriental Ritz, Madrid puts you in a great location, within just a 10-minute walk of National Prado Museum and Gran Via. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, facials, or mani/pedis. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a health club. Fellow travelers love the room service. Public transportation is just a short walk: Banco de Espana Station is 6 minutes and Anton Martin Station is 10 minutes.

At a glance

DONE

Hotel size

    • 153 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Supervised childcare*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
    • Pet sitting services offered
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
    • Train station shuttle on request (available 24 hours)*
    • Bus station shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • Restaurant
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Supervised childcare (surcharge)
  • Children's games

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals

Facilities

  • Built in 1910
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Wheelchairs available on site

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and manicures and pedicures.

Dining

The Ritz Bar - Onsite cocktail bar.
Champagne Bar - Onsite Champagne bar. Open daily.
Gastronomic restaurant - Onsite fine-dining restaurant. Open daily.
Palm Court - Onsite restaurant. Open daily.
The Ritz Garden - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 62 for adults and EUR 35 for children
  • Airport shuttle service is offered for an extra charge of EUR 215 per vehicle (one-way, maximum occupancy 6)
  • Train station pick-up, train station drop-off, and bus station shuttle service is offered for an extra charge

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for EUR 132.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 110 per pet, per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Ritz Belmond

Hotel Ritz Belmond Madrid

Ritz Belmond

Ritz Belmond Madrid

Hotel Ritz

Ritz Madrid

Hotel Ritz Madrid

Hotel Ritz

Mandarin Oriental Ritz Madrid

Mandarin Oriental Ritz, Madrid Hotel

Mandarin Oriental Ritz, Madrid Madrid

Mandarin Oriental Ritz, Madrid Hotel Madrid

Frequently asked questions

Does Mandarin Oriental Ritz, Madrid offer free cancellation for a full refund?

Yes, Mandarin Oriental Ritz, Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mandarin Oriental Ritz, Madrid?

Yes, there's an indoor pool.

Are pets allowed at Mandarin Oriental Ritz, Madrid?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of EUR 110 per pet, per stay. Service animals are exempt from fees. Pet-sitting services are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Mandarin Oriental Ritz, Madrid?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Mandarin Oriental Ritz, Madrid?

Yes, an airport shuttle is available. The charge is EUR 215 per vehicle one-way.

What are the check-in and check-out times at Mandarin Oriental Ritz, Madrid?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mandarin Oriental Ritz, Madrid?

No, this hotel doesn't have a casino, but Casino Gran Via (13-min walk) is nearby.

What is there to do at Mandarin Oriental Ritz, Madrid and nearby?

Mandarin Oriental Ritz, Madrid has 2 bars, a spa, and an indoor pool, as well as a steam room and a garden.

Are there restaurants at or near Mandarin Oriental Ritz, Madrid?

Yes, there's an onsite restaurant, The Ritz Bar.

What's the area around Mandarin Oriental Ritz, Madrid like?

Mandarin Oriental Ritz, Madrid is in Jerónimos, a short 6-minute walk from Banco de Espana Station and 3 minutes' walk from National Prado Museum.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The spa services were impeccable, with skilled and caring therapists providing excellent massages and facials. (3 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food

Reviews

Verified

10/10 Exceptional

Outstanding property with a great location. Next to the Prado museum and shopping within walking range, as well as many dining options. Highly recommended!
Martha, 4-night trip
Verified

10/10 Exceptional

Beautifully renovated property. Gorgeous rooms, restaurants, and bar. Staff is attentive, rooms are comfortable and stylish with great amenities.
Ariane, 4-night trip
Verified

10/10 Exceptional

Excellent all around choice in Madrid. The hotel itself is outstanding in every way imaginable with a great location in a very walkable area.
Martha, 2-night trip
Verified

10/10 Exceptional

One of the best 5 star hotels in my opinion, perfect location, excellent service, and great amenities! Especially impressed by the outstanding communication skills of the staff and overall efficiency and effectiveness of responses to requests. We also enjoyed the Michelin star restaurant - Deessa a lot!
Susan, 2-night trip
Verified

10/10 Exceptional

Beautiful location and outdoor space lovely
Stephanie, 5-night trip
Verified

10/10 Exceptional

In the words of Shakira, this is perfecto

Amazing hotel! Really top drawer, superb check in by David, great room, bar, food, service and SPA. Don’t hesitate!
David, 3-night trip
Verified

10/10 Exceptional

Breakfast and afternoon tea delicious. Detail customer service
Verified

10/10 Exceptional

The staff is excellent. They anticipate and plan for your every need. Ivan and Carlos at the door were excellent. Elizabeth and Pricilla in the spa were great as well. So was the lady that did my pedicure. All of the staff from the door to the service in rooms and room dining, concierge and reception were excellent. I would definitely recommend you stay here. I loved every minute.
Dolores, 5-night trip
Verified

10/10 Exceptional

My first stay at the Mandarin Oriental Ritz, Madrid was one of true decadence and ease. Before we even walked through the doors, we were greeted at the car for our luggage to be collected with the most care and joy-filled staff. The check-in process was rather seamless and again the staff showcased the ultimate care for us. The hotel is a showroom that is both inviting, warm, cozy and opulent. The scent awakens all the emotions of what a beautiful stay in the equally beautiful city of Madrid should feel like. The gym, pool and spa services were impeccable. I enjoyed both a massage and facial and was thoroughly impressed by the level of skill and care from my therapist as well as the entire spa staff. I would only recommend that the pool area remain open longer- at least until 11pm. I enjoyed in-room dinning, at which I was very impressed as well. This experience goes down in my travel journal as a top 5 best in-room dinning I've experienced. The cuisine was excellent but, more over, the staff was incredibly meticulous and caring. Breakfast in the main resturant is beautiful and delicious with beautiful bright natural lighting pouring in and an array of selection. I cannot wait to return and make The Ritz Madrid my newest hotel tradition. Thank you to each and every staff member that made our stay so incredibly memorable. I give my sincerest gratitude for the touches of care you all brought to my days there at the hotel. Kindest regards, Ashley Evers
Ashley Michelle, 2-night trip
Verified

10/10 Exceptional

Hospitality was great, extremely helpful and gave us a lot of recommendations for area’s to visit and travel tips. Lovely place definitely recommend if your visiting Madrid.
Abdulrahman, 3-night trip
Verified

10/10 Exceptional

hotel super mega excelente
alexandre, 4-night trip
Verified

10/10 Exceptional

Excelente hotel
Jose, 5-night trip
Verified

10/10 Exceptional

It’s an amazing hotel really top of the list
Jose, 3-night trip
Verified

10/10 Exceptional

This is not only a hotel is an amazing experience 10/10
Jose, 1-night trip
Verified

10/10 Exceptional

Truly a magical place, from the staff to the food. Can’t wait to go back.
CESAR, 2-night trip
Verified

8/10 Very good

Nice stay
Matthew, 7-night trip
Verified

10/10 Exceptional

An elegant old world hotel, very well worth the stay.
James, 6-night trip
Verified

10/10 Exceptional

.
Mladen, 4-night trip
Verified

10/10 Exceptional

Best hotel ever!!!!
Peter, 2-night trip
Verified

10/10 Exceptional

Amazing hotel.Must experience
george, 3-night trip
Verified

10/10 Exceptional

we had a wonderful stay again. Perfect thank you.
Jean-Pierre, 4-night trip
Verified

10/10 Exceptional

Excellent property
Brian, 4-night trip
Verified

10/10 Exceptional

Amazing
jason, 1-night trip
Verified

10/10 Exceptional

Beautiful in every sense!!!! We had a great stay!
Yenisel, 2-night trip
Verified

10/10 Exceptional

Hotel was amazing and staff exceptional had a great time. Mandarin Oriental Ritz will be our go to hotel from now on.
Mehrdad, 7-night trip