In the heart of the city, Hotel Palmeras offers a vibrant retreat. Enjoy a meal at Terra Café or sip coffee at the café, then unwind in the spa tub or lounge by one of two pools.
You'll be in a fantastic location at Hotel Palmeras, just a 5-minute walk from Playa Bucerías and Bay of Banderas. You can splash around at the outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Also, Nayar Vidanta Golf and Nuevo Vallarta Beach are within a short drive.
Languages
English, Spanish
At a glance
DONE
Hotel size
23 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Coffee shop
What to do
Beach nearby
Whale-watching nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach towels
Pool loungers
Pool umbrellas
Facilities
An outdoor pool
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Window screens
Sleep well
Down comforter
Bed sheets provided
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
More
Daily housekeeping
Access via exterior corridors
Local maps
Special features
Dining
Terra Café (Cafe & Bar) - Onsite restaurant.
Fees & policies
Refundable deposits
Deposit: MXN 500 per accommodation, per stay
Breakage deposit: MXN 500 per stay
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 9:00 PM
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Palmeras Hotel
Hotel Palmeras Bucerías
Hotel Palmeras Hotel Bucerías
Frequently asked questions
Is there a pool at Hotel Palmeras?
Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.
Are pets allowed at Hotel Palmeras?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Palmeras?
Sorry, there's no onsite parking at Hotel Palmeras.
What are the check-in and check-out times at Hotel Palmeras?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Hotel Palmeras?
No, this hotel doesn't have a casino, but Winclub Casino Platinum (16-min drive) and Vallarta Casino (17-min drive) are both nearby.
What is there to do at Hotel Palmeras and nearby?
Hotel Palmeras has an outdoor pool.
Are there restaurants at or near Hotel Palmeras?
Yes, there's an onsite restaurant, Terra Café (Cafe & Bar).
What's the area around Hotel Palmeras like?
Hotel Palmeras is located near Playa Bucerías, just a short 3-minute walk from Bay of Banderas and 17 minutes' walk from El Tigre Golf at Paradise Village.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Hotel Palmeras Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Kitchen
Walking
Lobby
Bathroom
Water
Building
Bed
Reviews
8/10
Great location!
Noreen
1-night trip
10/10
We needed to book a last minute stay for one night. We arrived and were very happy we chose this hotel. Super clean and updated perfectly. We will definitely be back and book a longer stay.
David or Kimberly
1-night trip
8/10
Was a good stay. Very clean and friendly helpful staff. Older hotel so it needed a bit of work. Only downfall was no running eatrr so the water would run out until water truvk came. Close to everything amd lots of restaurants.
Ross
11-night trip
10/10
Beautiful location very close to the beach, dining, shopping. We enjoyed a gorgeous corner suite next to the heated pool. Stunning view of the ocean from the rooftop lounging area. Staff was friendly and helpful and went above and beyond to make our stay memorable!
Nicole
2-night trip
8/10
We had a junior suite which included stove top, full size fridge, etc. etc. Very large open concept room with king bed. Bathroom was good too. Accommodations are old but pretty much excellent. The pool and lush gardens were beautiful. Very quiet and relaxing even though on Main Street. Restaurant food and staff excellent as well as hotel staff especially Antonio!
betty
10-night trip
8/10
Excellent location… safe and quiet.. pool was awesome staff friendly and helpful.. no issues at all quality place for the price
Josh
1-night trip
8/10
The staff was very friendly and helpful. The room was clean and close to the pool. The only issues I had were with the key to my room. It was hard to lock and unlock the door. They also had an issue with water on several mornings.
Shelda
7-night trip
6/10
Perfect location. Very clean. They ran out of water every evening and would not get their tanks refilled till at least 9 AM so you could not shower or flush a toilet and no back up restroom facilities.
Sandra
5-night trip
6/10
The rooms need work
Jill
4-night trip
10/10
Great
Daniel
1-night trip
4/10
The out side was nice, pool area is nice and the staff try their best.
The kitchenette is in rough shape, the utensils are disgusting, and only a pot with no lid and fry pan.
The place definitely has potential but it is not worth the price they are charging, until some work is done on the place.
Judy
14-night trip
10/10
Was a nice little hotel, close to everything, we only spent a night there but will do a whole week next time
kevin
1-night trip
2/10
My stay was disappointing, no working water in my room, dirty and no wifi in my room
Jessica
3-night trip
2/10
Suite Patio ocean Veiw nice / non working kitchen,fridge leaked on floor, microwave didn’t work,stove didn’t work,no coffee maker,no hot water until complaining was acknowledged the property is fairly rundown. It’s a nice location that needs some major TLC.
Andrew
3-night trip
10/10
Nice room, nice pool, friendly staff. Kitchenette was tough to use
Anthony
1-night trip
10/10
We went for 3 days to Bucerias to have a little getaway from Puerto Vallarta and chose Hotel Palmeras because of its location on Lazaro Cardenas which doesnt have a lot of through traffic but offers a good selection of decently priced restaurants while only being a couple blocks from the beach.
We stayed in Room 2 which has been newly remodeled and enjoyed nice hot showers and good AC. Being a road facing room we had the occasional vehicle noise but sleeps were decent on a firm king size mattress and nice pillows.
Last but not least, the reception staff was wonderful and welcoming, speaking decent english but with Mexican hospitality. Thank you for a nice stay!
Leonard
1-night trip
2/10
The rooms never had running water. The blankets had stains. The towels were dirty. The toilet was leaking on the floor.
David
2-night trip
8/10
This was a perfect location in Bucerias to enjoy the walkable city. It was unfortunate that our room was in disrepair, we should have said something. As we did not know the condition of the other rooms until our last day, and found out they were beautiful. Note: always speak to the front desk if you have any issues.
Monica
4-night trip
4/10
Pool was cold,no drinking water, dirty curtains,old towels, no coffee pot in the kitchen and very few kitchen necessities. We would not go back to this hotel
Murray
7-night trip
10/10
I liked that hotel was in center of town close to restaurants, shopping & easy walk to market. Pool was clean & well kept. So many beautiful palms. I liked that hotel was next door to lovely outdoor cafe w/ great staff.
Sandra
4-night trip
8/10
Great location. Nice pool
Lori
10/10
Cute centrally located in Bucerius
Joseph
1-night trip
10/10
Location was perfect. Very cute boutique hotel. The pool area had many lounge chairs and I loved it being surrounded by lush plants. We will be back.
kevin
8/10
Nice, basic hotel. Cozy feel and modern lobby. Close to el centro, and Chedraui is well within walking distance.On-site cafe is good and staff are very friendly. Would prefer if no bracelet was needed since it's not all inclusive - hard to find a hotel in tourist area where you can have friends over to hang out for an evening. Visited in the slow season and there were no lights on in the back of the property, so had to use my phone flashlight to come and go from my room to the lobby area at night. Overall would stay again.
Lisa
4-night trip
4/10
Check in - it took 20 minutes for someone. to receive me in to the hotel. I was at the front desk and ringing the bell..finally a gentleman arrived and looked disheveled as if he'd been sleeping. This was around 6:30 in the afternoon. I had previously messaged the property to indicate that I'd be arriving around 7:00 pm.
The property has been recently renovated...room 1 was very nice and clean. Unfortunately I received a message early in the morning stating there was no water. I had just used the bathroom and couldn't flush the toilet or have a shower. I checked out at 11:00 in the morning and the water truck had just arrived.