I always try to stay in a Residence Inn whenever possible. I like the option of a full size refrigerator and a microwave. I have cooked in the available kitchen in the past.
Unfortunately, this particular Residence Inn was wholly disappointing. Unclean, unkempt and overall lack of attention to detail.
This Residence Inn was the worst RI I have purchased a room with. I also believe it is the worst 3-star hotel I have experienced.
The ceiling in the bathroom had mold on 1/4 of the entire surface. The carpet looked as if it had been repaired, but the repair did not match. If this were a 1- or 2- star hotel, some of disrepair could be overlooked, as long as the room was clean and bug-free.
Additionally, the were some individuals playing basketball in the outdoor court, directly next to the hotel. These individuals were playing until past 10pm and if we hadn't said something to the front desk, I believed they would have continued into the night.
The bed (king) was acceptable, but that is perhaps the only positive point I am able to put forth.
I will never (!) stay at this RI again. I am also a member of Hilton Hotels and have yet to experience such disrespect toward a customer, by having a facility in such a condition as this RI.