Beach Palace Family Resort & Spa - All-Inclusive

Property class: 4
All-inclusive beachfront property with spa, near La Isla Shopping Mall

Choose dates to view prices

At Beach Palace Family Resort & Spa - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and hydrotherapy. Tavola, one of 7 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 7 restaurants and 2 poolside bars
  • 5 bars/lounges
  • Full-service spa
  • 3 outdoor pools and 2 hot tubs
  • Rooftop terrace
  • Free children's club
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
The current price is $430
$525 total
includes taxes & fees
Oct 7 - Oct 8

Why we love this property

Seaside sports heaven
Luxury meets play at this all-inclusive white sand beach. Enjoy volleyball on-site, with sailing, scuba diving, and snorkeling nearby.
Dining variety galore
This hotel boasts 5 restaurants, a cafe, and 4 bars. International and Italian cuisines tempt the palate, with free full breakfast to start each day.
Spa day paradise
A full-service spa offers daily treatments including facials, body scrubs, and massages. Yoga classes, sauna, and hot tubs complete the wellness journey.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

A modern hotel room with a bed, a round table, two chairs, a large mirror, and artwork on the walls.

Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • Ocean view
  • 99 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

A modern bedroom with a large bed, bedside tables, a chair, a lamp, a wall-mounted light, and a small shelf with towels.

Superior Honeymoon Suite Ocean View - King Size Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

A modern hotel room with a bed, seating area, TV, and a view of the sea.

Superior Governor Suite Ocean View - King Size Bed

  • Ocean view
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Superior Deluxe Lagoon View

A modern bedroom with a large bed, bedside tables, a chair, a lamp, a wall-mounted light, and a small shelf with towels.

Superior Deluxe Lagoon View

  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Three Bedroom Villa

A modern hotel room with a bed, bedside table, chair, and a desk with a chair.

Three Bedroom Villa

  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 4 Double Beds

View all photos for Four Bedroom Villa

A modern dining area with a large table set for six, a television, and a kitchen in the background.

Four Bedroom Villa

  • 4 bedrooms
  • Sleeps 12
  • 2 King Beds and 4 Double Beds

View all photos for Superior Family Deluxe - Ocean View

A modern hotel room with a large bed, a desk with a chair, a small table, and a view of the ocean.

Superior Family Deluxe - Ocean View

  • Ocean view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Family Deluxe - Lagoon View

A modern hotel room with a large bed, a desk with a chair, a small table, and a view of the ocean.

Superior Family Deluxe - Lagoon View

7.6 out of 10
Good
(5 reviews)
  • Lagoon view
  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Deluxe Lagoon View - Kids & Teens Free

A modern bedroom with a large bed, bedside tables, a chair, a lamp, a wall-mounted light, and a small shelf with towels.

Superior Deluxe Lagoon View - Kids & Teens Free

8.8 out of 10
Excellent
(90 reviews)
  • Lagoon view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

A hotel room with a large bed, a desk, a chair, a TV, and a view of the ocean.

Superior Deluxe Ocean View - Kids & Teens Free

8.2 out of 10
Very good
(17 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
Blvd Kukulcan Km 11.5, Hotelera Zone, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 1 min walk - 0.1 km
  • La Isla Shopping Mall - 6 min walk - 0.6 km
  • Isla Dorada - 10 min walk - 0.8 km
  • Cancun Interactive Aquarium - 10 min walk - 0.9 km
  • Hotel Zone Beaches - 18 min walk - 1.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 177 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Park Royal Cancun - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Wander Rooftop Bar - ‬5 min walk
  • ‪Bubba Gump Shrimp Co. - ‬7 min walk

About this property

Beach Palace Family Resort & Spa - All-Inclusive

  • At Beach Palace Family Resort & Spa - All-Inclusive, you can spend time at the beach enjoying beach umbrellas, volleyball, and sun loungers, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and hydrotherapy. Tavola, one of 7 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a rooftop terrace, and a free kid's club. Fellow travelers say great things about the pool and helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)
    • In-room liquor dispensers
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorized water sports are included.

Land activities

  • Fitness facilities

Lessons/classes/games

  • Dancing

Entertainment

    • Onsite entertainment and activities
    • Onsite live performances
    • Theme parties

At a glance

Hotel size

    • 209 rooms
    • Arranged over 12 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free onsite self parking
    • Free onsite valet parking

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–11:30 AM
  • 7 restaurants
  • 5 bars/lounges
  • 2 poolside bars
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Waterslide
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Health club
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Tavola - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Carvao - This restaurant specializes in Brazilian cuisine and serves breakfast and dinner. Open daily.
Los Tacos - This restaurant is located by the pool and specializes in Mexican cuisine. Open daily.
Madre Mia - This bar specializes in international cuisine. Open daily.
Momo - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Laundry facilities are available for an extra charge of USD 315 per day

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 17 costs USD 26 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires a passport at check-in for travelers who are not citizens of Mexico.

Also known as

Beach Palace
Beach Palace Cancun
Beach Palace Resort
Beach Palace Resort All Inclusive
Beach Palace Resort All Inclusive Cancun
Beach Palace Hotel Cancun
Beach Palace Resort All Inclusive All-inclusive property Cancun
Beach Palace Resort All Inclusive All-inclusive property

Frequently asked questions

Does Beach Palace Family Resort & Spa - All-Inclusive offer free cancellation for a full refund?

Yes, Beach Palace Family Resort & Spa - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Beach Palace Family Resort & Spa - All-Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Beach Palace Family Resort & Spa - All-Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Beach Palace Family Resort & Spa - All-Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Beach Palace Family Resort & Spa - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Beach Palace Family Resort & Spa - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Beach Palace Family Resort & Spa - All-Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.

What is there to do at Beach Palace Family Resort & Spa - All-Inclusive and nearby?

Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes fitness classes and yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. Beach Palace Family Resort & Spa - All-Inclusive also has 2 poolside bars, 5 bars, and a sauna, as well as a steam room and an arcade.

Are there restaurants at or near Beach Palace Family Resort & Spa - All-Inclusive?

Yes, there are 7 onsite restaurants, featuring Italian cuisine and poolside dining.

Does Beach Palace Family Resort & Spa - All-Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Beach Palace Family Resort & Spa - All-Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Beach Palace Family Resort & Spa - All-Inclusive like?

Beach Palace Family Resort & Spa - All-Inclusive is a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 7 minutes' walk from La Isla Shopping Mall. Travelers give top marks for the property's prime location.

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Reviews

Beach Palace Family Resort & Spa - All-Inclusive Reviews

8.6

Excellent

8.6

Cleanliness

8.4

Amenities

9.0

Staff & service

7.8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered a variety of good food options with some meals being very good and the staff providing excellent service. (148 reviews)
  • The beach was consistently described as beautiful, clean, and a major highlight of the property. (109 reviews)
  • The pool area was a highlight with many guests enjoying the semi-heated pools, poolside service, and lively entertainment. (66 reviews)
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Popular mentions

Service staff
Food
Beach
Room
Restaurant
Family friendly
Children
Drinks
Buffets
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Reviews

Verified review

10/10 Exceptional

Great Service, Food was great, beach is beautiful !
Verified review

10/10 Exceptional

Our recent visit was met by wonderful hospitality, great food and services.
Verified review

10/10 Exceptional

Excellent service Great food
Verified review

8/10 Very good

The resort was beautiful, the food and staff was great! We enjoyed our stay
Verified review

10/10 Exceptional

Great hospitality, food customization for vegetarian people, nice location.
Verified review

10/10 Exceptional

Very nice place the people that work there are really nice.
Verified review

10/10 Exceptional

Excellent food
Verified review

10/10 Exceptional

Great service, friendly staff, excellent food!
Verified review

10/10 Exceptional

Great food and attentive service
Awesome desserts
Tasty fancy drinks
Verified review

10/10 Exceptional

The service and food was top notch!!
Verified review

10/10 Exceptional

Very nice and safe place
Verified review

8/10 Very good

The servers are really nice and friendly food is the best
Verified review

10/10 Exceptional

Very family friendly, their app is easy to use and kiddos loved the room service.
Verified review

8/10 Very good

Great friendly service Very good food The place itself needs renovation
Verified review

10/10 Exceptional

Perfect small resort with 5 stars restaurants , walkable to shopping mall and best beach... Can't complain nothing....Momo restaurant is a blessing
Verified review

10/10 Exceptional

everyone was very nice. My family and I had a blast.
Verified review

10/10 Exceptional

Loved the staff, service, and food! The drinks were amazing!!! Highly recommend!
Verified review

10/10 Exceptional

Great staff!
Verified review

8/10 Very good

Good service restaurants were good, clean.
Verified review

10/10 Exceptional

Amazing stay. This is coming from someone well traveled. Food is good
Verified review

10/10 Exceptional

Relaxing stay at Beach Palace. Friendly staff and delicious food were highlights. Well staffed beach with high variety and quality drinks and food. Excellent location but building itself was somewhat dated.
Verified review

10/10 Exceptional

Would highly recommend beach palace! Staff is friendly and attentive to all your needs.
Verified review

10/10 Exceptional

Amazing staff
Verified review

10/10 Exceptional

It’s a nice hotel. Food and customer service is great! Recommend it 100%.
Verified review

10/10 Exceptional

Excellent service