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Sun Palace Cancun - Adults Only - All-inclusive

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Experience luxury at Sun Palace Cancun - Adults Only - All-inclusive, where turquoise waters meet white sand beaches. Relax in style with a body scrub or Italian cuisine, unwind by one of the 3 outdoor pools with sun loungers and take advantage of WiFi. The helpful staff has left a lasting impression on previous guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 poolside bars
  • 4 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is $400
$488 total
includes taxes & fees
Aug 24 - Aug 25

Why we love this property

Beach bliss abounds
Sunbathe on white sand at this all-inclusive beachfront oasis. Beach towels, umbrellas, and loungers await, with nearby watersports galore.
Culinary choices galore
Discover 4 restaurants, a cafe, and 4 bars at this property. Italian and Mexican cuisine tempt taste buds, while free full breakfast starts each day right.
Wellness sanctuary
The spa provides aromatherapy, treatments, and massages. Sauna, hot tub, and steam room await after energizing workouts in the fitness space.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Junior Suite Ocean View - King Size Bed

A hotel room with a large bed, a sitting area with a view of the ocean, and a separate bathroom with a bathtub.

Superior Junior Suite Ocean View - King Size Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Junior Suite Ocean View - King Size Bed

A spacious hotel room with a large bed, a sitting area with a view of the ocean, and a separate dining area.

Superior Junior Suite Ocean View - King Size Bed

8.4 out of 10
Very good
(5 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite Junior with Sea View

A hotel room with two beds, a TV, a balcony with a view of the ocean, and a dining area.

Suite Junior with Sea View

  • Sea view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite with Partial Sea View

A hotel room with a bed, bedside table, TV, and a view of the ocean.

Suite with Partial Sea View

  • Partial sea view
  • 53 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Governor Suite Partial Ocean View - King Size Bed

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a view of the ocean through the window.

Superior Governor Suite Partial Ocean View - King Size Bed

  • Partial ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Two Bedroom Presidential Suite - Ocean View

Superior Two Bedroom Presidential Suite - Ocean View | Hypo-allergenic bedding available, down comforters, minibar (free items)

Superior Two Bedroom Presidential Suite - Ocean View

  • Ocean view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Superior Junior Suite Ocean View - Two Double Beds

A hotel room with two beds, a TV, a bathroom, and a view of the ocean.

Superior Junior Suite Ocean View - Two Double Beds

  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

A modern hotel room with a large bed, a bathroom with a bathtub, a dining area with a table and chairs, and a view of the ocean.

Superior Deluxe Ocean View - Book 4 nights, Get 2 Nights at Punta Cana

  • Ocean view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Honeymoon Suite Ocean View - King Size Bed

A spacious hotel room with a large bed, a TV, a desk, and a view of the ocean.

Superior Honeymoon Suite Ocean View - King Size Bed

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Deluxe Ocean View

A modern hotel room with a large bed, a bathroom with a bathtub, a dining area with a table and chairs, and a view of the ocean.

Superior Deluxe Ocean View

9.6 out of 10
Exceptional
(68 reviews)
  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

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About the neighborhood

Map
Blvd Kukulcan Km 20 Hotel Zone, Cancun, QROO, 77500

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Iberostar Cancun Golf Course - 19 min walk - 1.7 km
  • El Rey Ruins - 4 min drive - 2.5 km
  • El Rey Ruins Trailhead - 4 min drive - 2.5 km
  • Delfines Beach - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 13 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Arena Sports Bar - ‬6 min walk
  • ‪Taco Arte Restaurant - ‬4 min drive
  • ‪Zai - ‬17 min walk
  • ‪Sun Palace - ‬1 min walk
  • ‪Marco Polo Restaurante - ‬9 min walk

About this property

Sun Palace Cancun - Adults Only - All-inclusive

  • At Sun Palace Cancun - Adults Only - All-inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. La Tratto, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious property include 2 poolside bars, a fitness center, and a hot tub. Fellow travelers love the pool and helpful staff.

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service (limited menu)
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All non-motorized water sports are included.

At a glance

DONE

Hotel size

    • 247 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 poolside bars
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Shopping
  • Access to nearby outdoor pool
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Magnifying mirror
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Smart television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Tratto - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Aurora - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Fuego - This restaurant specializes in Latin American cuisine and serves dinner only. Reservations are required. Open daily.
Thai - This restaurant serves dinner only. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 26 per person (roundtrip)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

All Inclusive Sun
Sun Couples
Sun Palace Couples
Sun Palace Couples Only
Sun Palace Couples Only All Inclusive
Sun Palace Couples Only All Inclusive Cancun
Sun Palace Couples Only Cancun
Sun Palace Couples All Inclusive Cancun
Sun Palace Couples All Inclusive
Sun Palace Couples Cancun
Sun Palace Couples All Inclusive All-inclusive property Cancun
Sun Palace Couples All Inclusive All-inclusive property
Sun Couples Inclusive inclusi

Frequently asked questions

Does Sun Palace Cancun - Adults Only - All-inclusive offer free cancellation for a full refund?

Yes, Sun Palace Cancun - Adults Only - All-inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there are 3 outdoor pools.

Are pets allowed at Sun Palace Cancun - Adults Only - All-inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there's free self parking.

Is airport shuttle service offered by Sun Palace Cancun - Adults Only - All-inclusive?

Yes, an airport shuttle is available. The charge is USD 26 per person roundtrip.

What are the check-in and check-out times at Sun Palace Cancun - Adults Only - All-inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

Is there an onsite casino at Sun Palace Cancun - Adults Only - All-inclusive?

No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (21-min drive) and Dubai Palace Casino (21-min drive) are both nearby.

What is there to do at Sun Palace Cancun - Adults Only - All-inclusive and nearby?

Have fun with activities like parasailing, scuba diving, and windsurfing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 3 outdoor swimming pools. Sun Palace Cancun - Adults Only - All-inclusive also has 2 poolside bars, 4 bars, and a sauna, as well as a steam room and access to a nearby outdoor pool.

Are there restaurants at or near Sun Palace Cancun - Adults Only - All-inclusive?

Yes, there are 4 onsite restaurants, featuring Italian cuisine.

Does Sun Palace Cancun - Adults Only - All-inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Sun Palace Cancun - Adults Only - All-inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sun Palace Cancun - Adults Only - All-inclusive like?

Sun Palace Cancun - Adults Only - All-inclusive is a short 3-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 9 minutes' walk from Nichupté Lagoon.

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Reviews

Sun Palace Cancun - Adults Only - All-inclusive Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered high-quality food, with several options, including Mexican, Italian, and Thai cuisine, and exceptional service. (73 reviews)
  • The beach at this property is beautiful, great for swimming, and offers a relaxing atmosphere. (38 reviews)
  • The spa at this property offers exceptional services, including deep tissue massages, facials, and a serene atmosphere. (15 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
Restaurant
Beach
Drinks
View
Entertainment
Trip
Bar

Reviews

Verified review

10/10 Exceptional

Nice place food was great
Steven, 3-night trip
Verified review

10/10 Exceptional

Clean room | Staff | Breakfast | all on point
Vanessa, 5-night trip
Verified review

10/10 Exceptional

Amazing place to stay! Clean rooms, friendly staff and great food!
Benjamin, 3-night trip
Verified review

10/10 Exceptional

Very clean awesome service and great views!
Karla Valeria Zermeno, 4-night trip
Verified review

10/10 Exceptional

Great location, resort well kept. Staff was courteous, helpful and accomodating. We really enjoy our stay at the Sun Palace Cancun.
Roberto, 4-night trip
Verified review

10/10 Exceptional

Food was excellent and because of this, we will be a regular customer.
Edward, 4-night trip
Verified review

10/10 Exceptional

Staff was outstanding. Great service.
David, 3-night trip
Verified review

10/10 Exceptional

Gorgeous resort! Food and staff were great! We will be back.
Edward M, 6-night trip
Verified review

10/10 Exceptional

If you like Diamonds this is the Hotel for you! Food was Great, we had a 10 day stay at the Resort so we visited all the Restaurants, pools, bars you name it! staff was very helpful and friendly, very safe and attentive, we recommend sun Palace
Wesley, 9-night trip
Verified review

10/10 Exceptional

Sun Palace is a travel destination for all couples who want to enjoy a beautiful hotel and tireless staff who work to make your stay an absolutely incredible one. We went for our 40th wedding anniversary and are so glad we did. The intimate size makes for a truly relaxed experience that will not be forgotten. The accommodations are truly topnotched. Everyone we spoke to had been coming to Sun Palace for years and now we know why. A wonderful experience for sure and one that will not disappoint.
Elliot, 7-night trip
Verified review

6/10 Good

Needs better liquor , more beer selections, better food , more options to eat The staff and room and resort was super cl an and accommodating
Jennifer Lynn, 4-night trip
Verified review

10/10 Exceptional

The staff was above and beyond kind, helpful, and courteous! The room was kept spotless, and the whole resort was so clean! We definitely enjoyed our time of relaxation!
Bonnie, 5-night trip
Verified review

10/10 Exceptional

Clean Room. Food was really good, the staff was great. Airport shuttle we called the hotel 3 days before our arrIval and they scheduled our transportation. We chose the private transportation we didn’t had to wait for other people they picked us up fast.
Eliezer, 4-night trip
Verified review

10/10 Exceptional

Amazing stay! the rooms were well appointed and clean, o.ur room had a beautiful view overlooking the ocean, the restaurants were all themed with great courses, the pools and bars were so fun and relaxing, the staff was very friendly and accommodating for reservations and stay extensions (we were allowed to purchase additional nights. due to inclement weather that delayed our arrival) and there were several activities each day. Our group will definitely be returning and we'd highly recommend it!
Avery, 1-night trip
Verified review

10/10 Exceptional

The room was spotless, the service incredible and the food was great too. We would certainly go back and recommend to anyone who wamts top notch service and great amenities.
Annemarie, 5-night trip
Verified review

10/10 Exceptional

Great staff 100 % highly recommended
Fernando arenas, 3-night trip
Verified review

10/10 Exceptional

From start to finish we enjoyed the entire resort! The staff, our room, food, and the spa was all excellent! We will definitely be back!
Ebony Marie, 3-night trip
Verified review

10/10 Exceptional

The Master Chef "Deana" and Sous Chef "Fernando" and team were amazing. they created the best dishes and hospitality for two wonderful dinners..
William, 2-night trip
Verified review

6/10 Good

Room was great. Cleaning and service were superb. Loved the pools and beach. The desk staff was t
Holly, 7-night trip
Verified review

10/10 Exceptional

We had an amazing dinner at the Mexican restaurant & the Italian restaurant! The su chef is amazing & his chefs are also amazing! The wait staff went above & beyond as did the wine guy !!
Salad
Tomato soup
Seafood ravioli
Michelle, 2-night trip
Verified review

10/10 Exceptional

Superb. Celebrated our Babymoon at this resort. Nice small secluded resort for couples. Even though it's small it still felt very luxurious and never felt crowded at all. We will be back!
Victor David, 3-night trip
Verified review

10/10 Exceptional

Clean and spacious room. Friendly staff. Breakfast was awesome. Restaurants were great only complain I have is 2 out of 4 restaurants were closed But overall my wife and I had a great experience! Definitely recommend and come back here again.
Chichen Itza
Ocean view from our room
Hammad, 3-night trip
Verified review

10/10 Exceptional

Great stay, wonderful and very nice staff. Very beautiful place with great views!!
EDWARD, 3-night trip
Verified review

8/10 Very good

The all inclusive package is great and the staffs are welcoming and helpful.
Alex-Liang, 6-night trip
Verified review

10/10 Exceptional

Everyone who works there are so friendly and extremely hard workers!
Brenda, 4-night trip