When you stay at Palais Hotel, Vienna, you'll be in a great location, within just a 10-minute walk of Vienna State Opera and Stephansplatz. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. This luxurious hotel is also within a 15-minute walk of St. Stephen's Cathedral and Belvedere. The property is just a short walk to public transportation: Weihburggasse Tram Stop is steps away and City Park U-Bahn is 4 minutes.
Quartier Belvedere (Arsenalstraße) Station - 25 min walk
Vienna Praterstern Station - 28 min walk
Weihburggasse Tram Stop - 1 min walk
City Park U-Bahn - 4 min walk
Schwarzenbergplatz Tram Stop - 4 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Mama & der Bulle - 2 min walk
Elissar - 2 min walk
Elias Coffee Shop - 1 min walk
Champions Sports Bar & Restaurant - 1 min walk
Huth Gastwirtschaft - 2 min walk
About this property
Palais Hotel, Vienna
When you stay at Palais Hotel, Vienna, you'll be in a great location, within just a 10-minute walk of Vienna State Opera and Stephansplatz. The coffee shop/cafe is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. This luxurious hotel is also within a 15-minute walk of St. Stephen's Cathedral and Belvedere. The property is just a short walk to public transportation: Weihburggasse Tram Stop is steps away and City Park U-Bahn is 4 minutes.
At a glance
DONE
Hotel size
247 rooms
DONE
Arriving/Leaving
Check-in time starts at 2 PM
Express check-in/out available
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
Babysitting
DONE
Pets
Pets allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 45 per night)
DONE
Transfers
Airport shuttle*
DONE
Offsite
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Breakfast available (surcharge)
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Traveling with children
Babysitting services
What to do
Shopping
Discount at nearby fitness center
Bicycle rentals nearby
Scooter/moped rentals nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Library
Television in common areas
Health club
Sauna
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Crib/infant bed available
Rollaway/extra bed available
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hair dryer
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Palace Cafe - This café serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of EUR 38 per vehicle (one way)
Area shuttle service is offered for an extra charge
Parking
Self parking costs EUR 45 per night
Policies
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Palais Vienna
Palais Hotel
Palais Hotel Vienna
Palais Vienna
Vienna Palais
Palais Hotel Vienna
Palais Hotel, Vienna Hotel
Palais Hotel, Vienna Vienna
Palais Hotel, Vienna Hotel Vienna
Frequently asked questions
Are pets allowed at Palais Hotel, Vienna?
Yes, pets are welcome.
Is parking offered on site at Palais Hotel, Vienna?
Yes. Self parking costs EUR 45 per night.
Is airport shuttle service offered by Palais Hotel, Vienna?
Yes, an airport shuttle is available. The charge is EUR 38 per vehicle one way.
What are the check-in and check-out times at Palais Hotel, Vienna?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Palais Hotel, Vienna?
No, this hotel doesn't have a casino, but Casino Wien (7-min walk) is nearby.
What is there to do at Palais Hotel, Vienna and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities like a sauna and a health club.
Are there restaurants at or near Palais Hotel, Vienna?
Yes, there's an onsite restaurant, Le Siecle.
What's the area around Palais Hotel, Vienna like?
Palais Hotel, Vienna is in Innere Stadt, a short 1-minute walk from Weihburggasse Tram Stop and 9 minutes' walk from Vienna State Opera.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Palais Hotel, Vienna Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0
Cleanliness
9.2
Location
7.8
Staff & service
7.8
Property conditions & facilities
Reviews
Verified
8/10 Very good
Mar 11, 2014
Good location and nice hotel
The hotel was nice, not incredible but alright. The location was very good. I heard it will undergo renovations during 2014, thus it will be a better stay once it is practically brand new again. Would really recommend and would return once it is ready to go again.
Rnst
Verified
10/10 Exceptional
Jan 28, 2014
Great Location
This hotel is in a great location, all within walking distance, for all the sights of Vienna. The reception staff were extremely helpful when it came to making travel arrangements on the train. The rooms were comfortable with all amenities you needed provided.
Lyn
Verified
4/10 Fair
Jan 9, 2014
pensavo meglio
la camera era piuttosto confortevole ma il personale talvolta un pò maleducato. La pulizia della camera non era eccezionale e il bagno presentava degli orribili segni di muffa. Il primo giorno non sono stati cambiati gli asciugamani mentre il sapone è stato messo solo dopo il secondo giorno. La cameriera al piano, il primo giorno, alle 9 di mattina è entrata in camera per fare le pulizie. Il condizionatore non si può spegnere. Il personale addetto ai bagagli alla reception è stato piuttosto maleducato lasciandoci ad aspettare la consegna delle nostre valige per 15 minuti senza poi scusarsi per averci fatto attendere tutto quel tempo senza motivo.
A quel prezzo a Vienna ci sono alberghi decisamente migliori. Da NON consigliare
deromax
Verified
10/10 Exceptional
Jan 8, 2014
Прекрасный отель
Роскошный отель как нельзя больше соответствует атмосфере города, в котором находится - Вене.
Элина
Verified
10/10 Exceptional
Jan 8, 2014
Шикарный отель
Отель расположен на Ринге, напротив Курсалона, в 5-10 минутах от всех достопримечательностей. Отель шикарный - дворцовые интерьеры, все очень качественное. Завтрак - роскошный.
This hotel however was closed on 31st December 2013, has been bought by a different group and will not be reopened for two years while it undergoes considerable refurbishment..
JulioL
Verified
10/10 Exceptional
Jan 6, 2014
Excellent hotel
Very central. Friendly staff. Free mini bar. Coffee making facilities. Close to rail and centre.
Verified traveler
Verified
10/10 Exceptional
Jan 3, 2014
Потрясающий отель
Шикарный отель, интерьеры в дворцовом стиле. В день нашего отъезда закрывался на реконструкцию на 2 года. Думаю, что новый Radisson будет потрясающим.
Екатерина
Verified
8/10 Very good
Jan 1, 2014
Hyvä sijainti,,hyvät kulkuyhteydet U bam/ratikka
Tämä idyllinen ja kaunis SAS Radisson keski ikäisten matkaajien sopiva yöpaikka, kaikki lähellä Wien keskusta helppo matkustaa juna/ratikka menee oven edestä, suosittelen lämpimästi.
leena
Verified
10/10 Exceptional
Jan 1, 2014
Excellent rapport qualité-prix. Dommage cependant que le jour de notre départ ait coincidé avec la fermeture définitive de cet hôtel sous la bannière Radisson avec mise à pied du personnel immédiat à partir de midi avant achat par un autre groupe hôtelier !!
Verified traveler
Verified
8/10 Very good
Jan 1, 2014
Hotel vicino al centro e alla stazione del metro
Molto bello e arredato con classe
Verified traveler
Verified
8/10 Very good
Dec 31, 2013
Hôtel très agréable
Personnel prévenant, excellent emplacement, belle architecture, beaux volumes intérieurs, cet hôtel il mériterait une décoration dans l'esprit des lieux plus à la hauteur de son potentiel, notamment de tout le rdc. Adresse très recommandable.
Marie
Verified
4/10 Fair
Dec 30, 2013
Hotel di fascino d'altri tempi
Note positive: Hotel centrale, ben servito da mezzi pubblici (Tram nr.2 fermata di fronte all'Hotel, fermata Metro a 100 mt. nello Stadtpark sempre di fronte all'hotel).
Splendido edificio d'epoca.
Non abbiamo usufruito della colazione nè di buffet o ristorante.
Note negative: Purtroppo le camere a noi assegnate al settimo piano (3) non erano all'altezza di un hotel 5 stelle.(moquette consumate, tendaggi datati e polverosi, carta da parati che si staccava dal muro, frigo bar quasi vuoti)
Bagni : abbiamo dovuto richiedere + volte il sapone, dalla doccia di una camera (nr.732), che a nostro avviso sembrava usata solo in casi eccezionali, uscivano rivoli verdi, tipo "alghe". Vorremmo capire, se in questo caso, ad Expedia siano state assegnate solo camere di scarso livello.
Cdaere
Verified
6/10 Good
Dec 28, 2013
Niet eten of drinken!
Eten en drinken is hier heel slecht! Eindeloze wachttijd voor een drankje. Jus d orange uit pak bij een ontbijt van 28 euro pp. Diner kwalitatief slecht, maar wel prijzen op niveau. Prima centrale plek om te overnachten, hoewel inventaris oud, en dringend aan vervanging toe.
Verified traveler
Verified
6/10 Good
Dec 28, 2013
Great location friendly staff
Hotel staff were friendly and breakfasts were good with an excellent range of dishes.
Hotel was well situated on the Ringstrasse so we could walk to many attractions.
Our room was a bit stuffy and overheated ; difficult to cool down as heating was on full all the time.
The room had half windows with no view we could only look down inside the hotel, but it was comfortable and well equipped.
On Christmas day the room did not get made up, but as we checked out next day, this was not a big issue.
Helen
Verified
8/10 Very good
Dec 25, 2013
Careful with the breakfast option
I book the hotel for its price compared to the other hotels in this area. (By the way location of the hotel is good. it is between CAT train and stephanplatz so it is easy when you are using train from airport to city, much easier if you use austrian airlines with city check in)
Anyway, the room is small, old and not very clean if you compare other radisson hotels.
When I say old, not historically old, used and deformed way.
However, the staff is very warm and helpful, they are the best thing about the hotel, but like everone else is saying HOTEL NEEDS RENOVATİON :)
Be careful when you compare the prices some options include breakfast some dont.
ISTOTAN
Verified
4/10 Fair
Dec 23, 2013
Albergo 5 stelle a due passi dal centro
Monumenti imperiali affascinanti....ma quel poco di turisti che ho visto sono attratti dalla favola della principessa sisi. La notte per chi vuole divertirsi......c'è il coprifuoco....non ho incontrato turisti russi, americani, giapponesi o scandinavi....(?)
Per quanto riguarda l' hotel un paio di stelle le son cadute ....dal cielo..! Lasciamo stare che sono stati sgarbati con gli adulti....ma è la prima volta che ho avuto problemi a farmi riscaldare il biberon della bimba! (:-( senza cuore! Spero solo che non si comportino con tutti gli italiani così male....altrimenti camperanno con i soli turisti germanici.
Verified traveler
Verified
10/10 Exceptional
Dec 21, 2013
Top Preis-Leistung
Romantisches Hotel an Top-Lage. Typisch wiener Style. Gebäude & Ausstattung etwas veraltet, jedoch klassisch und mit Charme. Personal freundlich & hilfsbereit.
Verified traveler
Verified
8/10 Very good
Dec 19, 2013
Proximité
Hôtel parfaitement situé pour découvrir le centre ville de Vienne.
HA
Verified
6/10 Good
Dec 19, 2013
Perfekt beliggenhed
5 min. gang til shopping gaden, Hotellet kunne godt bruge et facelift og Wfii er meget langsomt hvis det overhoved virkede.
Bügel
Verified
8/10 Very good
Dec 16, 2013
Good hotel, great location
Mostly very good service, nice and clean hotel, good sized comfortable room, receptionists very pleasant and helpful.
Breakfast was fine.
Lila
Verified
10/10 Exceptional
Dec 9, 2013
Komfortable senger
Vi var svært kritiske ved vårt foriige besøk. Nå var alle problemene borte, og vi hadde et flott opphold i Wien. Særlig imponert var vi av en ansatt i resepsjonen som skaffet oss billetter til Musikverein. Hun håndterte telefon, programm, billettkjøp og Internett samtidig med at hun bestilte billetter via vårt kredittkort. Profesjonelt! Hotellet stenger ved nyttår for nødvendig oppgradering, og vi regner med at det blir enda bedre etter gjenåpning.