Nestled in Westbank, DoubleTree by Hilton Kelowna invites you to experience upscale comfort. Savor a glass of local wine on the winery tour or relax at the indoor and outdoor pools.
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
What's nearby
Westbank Centre Park - 4 min walk - 0.4 km
Off the Grid Organic Winery - 11 min walk - 0.9 km
Gellatly Bay Waterfront - 2 min drive - 2.0 km
Gellatly Heritage Regional Park - 3 min drive - 4.0 km
Kalala Organic Estate Winery - 4 min drive - 3.0 km
Getting around
Kelowna Intl. Airport (YLW) - 38 min drive
Penticton, BC (YYF-Penticton Regional) - 44 min drive
Restaurants
Wendy's - 19 min walk
McDonald's - 19 min walk
Tim Hortons - 4 min drive
Turtle Jacks - 1 min walk
Buy The Sea - 3 min drive
About this property
DoubleTree by Hilton West Kelowna
When you stay at DoubleTree by Hilton West Kelowna, you'll be within a 15-minute drive of Okanagan Lake and Waterfront Park. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other features include an indoor pool and an outdoor pool.
At a glance
DONE
Hotel size
77 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests are recommended to download the property's Hilton Honours mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Pets
Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
Service animals welcome
Specific rooms only*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi (speed: 50+ Mbps) and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
Free WiFi (speed of 50+ Mbps) and free wired internet
Free local calls
Desk chair
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
Uses some LED lighting
Recycling
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
3.00 percent destination fee will be charged
Optional extras
Full breakfast is offered for an extra charge of approximately CAD 10 to 25 for adults, and CAD 10 to 25 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from November 19 2025 to November 19 2026 (dates subject to change):
Fitness facilities
The following facilities are closed on Christmas Day and New Year's Day:
Bar/lounge
Dining venue(s)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 35 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna
DoubleTree by Hilton West Kelowna Hotel
DoubleTree by Hilton West Kelowna West Kelowna
DoubleTree by Hilton West Kelowna Hotel West Kelowna
Frequently asked questions
Does DoubleTree by Hilton West Kelowna offer free cancellation for a full refund?
Yes, DoubleTree by Hilton West Kelowna does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at DoubleTree by Hilton West Kelowna?
Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at DoubleTree by Hilton West Kelowna?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 35 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton West Kelowna?
Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.
What are the check-in and check-out times at DoubleTree by Hilton West Kelowna?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at DoubleTree by Hilton West Kelowna?
No, this hotel doesn't have a casino, but Lake City Casino (14-min drive) is nearby.
What is there to do at DoubleTree by Hilton West Kelowna and nearby?
DoubleTree by Hilton West Kelowna has an outdoor pool and a fitness center.
Are there restaurants at or near DoubleTree by Hilton West Kelowna?
Yes, there's an onsite restaurant.
What's the area around DoubleTree by Hilton West Kelowna like?
DoubleTree by Hilton West Kelowna is a short 17-minute walk from Off the Grid Organic Winery and 4 minutes' walk from Westbank Centre Park.
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Reviews
DoubleTree by Hilton West Kelowna Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
The pool was a highlight, being both indoor and outdoor, and a great place for kids to have fun. (14 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
Mar 1, 2026
Rooms were beautiful, service was great
Ben and Jenny
Ben and Jenny, 4-night trip
Verified
10/10 Exceptional
Apr 4, 2026
Lovely clean and new hotel! Friendly and efficient check in was made even better with the delicious and warm cookie offered to us - an absolutely unexpected added bonus. The room was large with comfortable beds and pillows, and the bathroom was very well appointed. An all around very pleasant stay.
Julie
Julie, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Very clean facility with excellent staff. Would stay again
kari
kari, 2-night trip
Verified
10/10 Exceptional
Jan 21, 2026
The staff was excellent- room was amazing and clean
Wayne
Wayne, 5-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Excellent hotel and staff are amazing.
Pradeep
Pradeep, 4-night trip
Verified
10/10 Exceptional
Dec 26, 2025
Great location clean
Sandra
Sandra, 4-night trip
Verified
10/10 Exceptional
Apr 10, 2026
Wonderful Stay!
Completely shocked upon arrival wasn’t what I was expecting. This hotel is absolutely fabulous from the rooms to the staff and the restaurant. Well done!
Thank you
Meralee
Meralee, 1-night trip
Verified
10/10 Exceptional
Jan 23, 2026
Front desk staff helpful and fast checkinn
Rick
Rick, 1-night trip
Verified
10/10 Exceptional
Nov 9, 2025
Very clean, nice pool and great staff
Brianne
Brianne, 1-night trip
Verified
10/10 Exceptional
Dec 10, 2025
Really comfortable bed. Great breakfast.
Ian
Ian, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Yes the staff was really courteous, friendly and helpful.
Valerie
Valerie, 3-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Very friendly staff and very comfy and clean room with all the amenities you would need, plus it has a great bar.
Savannah
Savannah, 1-night trip
Verified
10/10 Exceptional
Jul 20, 2025
Great staff and amenities. Wonderful stay.
Gaurav
Gaurav, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Clean amazing room. Comfy bed. Big shower. Would stay again
Danyal
Danyal, 2-night trip
Verified
10/10 Exceptional
Sep 21, 2025
Staff friendly, property, room was very clean and excellent!
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Clean room, friendly staff
Loree
Loree, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2025
Very nice hotel. It was clean, safe and parking was immediately beside the hotel. I would definitely stay again.
DONNA
DONNA, 1-night trip
Verified
10/10 Exceptional
Oct 16, 2025
The property has been nicely updated and is beautiful. The restaurant was amazing.
Megan
Megan, 1-night trip
Verified
10/10 Exceptional
Sep 13, 2025
It looks like a brand new hotel, nice indoor/outdoor pool. we enjoyed staying there.
Mohsen
Mohsen, 2-night trip
Verified
8/10 Very good
Nov 12, 2025
pet friendly. free breakfast is wonderful
Yang
Yang, 2-night trip
Verified
10/10 Exceptional
Sep 5, 2025
An excellent stay, the salt water pool is great! Turtle Jacks is amazing and connected to the lobby and a fresh cookie upon check in, would stay again!
Matthew
Matthew, 2-night trip
Verified
8/10 Very good
Oct 7, 2025
So convenient to when you want to go to wineries the highway is right there. Plus the staff is amazing
Teri-lea
Teri-lea, 4-night trip
Verified
10/10 Exceptional
Sep 3, 2025
The room was really clean and comfortable.
Nan Young
Nan Young, 1-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Great renovations!
Hotel was beautifully renovated. The room was very clean and very nicely done. The attached restaurant had great food and drinks. Would stay here again.
Lori
Lori, 3-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Allison and the entire team were beyond great. Responded quickly and very helpful. We stayed in their 2 bedroom suite and wow- very impressed. The finishings were top notch, and the kitchen was equipped beautifully with everything we needed. The living area was great as well, and our kids loved the pool.
Everything about our stay was amazing. We wished we could have stayed longer and would definitely stay here again.