Alpen Roc

Property class: 3
Mountain hotel with indoor pool, near La Clusaz Ski Resort

Choose dates to view prices

Alpen Roc offers a fantastic location, putting you just steps from La Clusaz Ski Resort. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A hot tub, a sauna, and a steam room are other highlights.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Ski rentals
  • Ski storage
  • Ski passes
  • Sauna
  • Steam room
  • Hot tub
  • Room service
  • Business center
  • Terrace

Feel at home (6)

  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Flat-panel TV

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Economy Double Room

A neatly made bed with white linens and pillows, two bedside lamps, and a wooden headboard.

Economy Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (lits Superposés)

A wooden-paneled room with a bed, two bedside lamps, a telephone, and a framed picture on the wall.

Family Room (lits Superposés)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Family Room (Bunk Bed)

A wooden-paneled room with a bed, two bedside lamps, a telephone, and a framed picture on the wall.

Family Room (Bunk Bed)

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed OR 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Double Room

A neatly made bed with pillows, a wooden headboard, a chair, and a lamp in a room with wooden walls and a large window with curtains.

Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a wooden headboard, two white pillows, a bedside table with a lamp, and a window with striped curtains.

Family Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

A hotel room with a large bed, a chair, and a lamp.

Twin Room, 2 Twin Beds

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
388 Route des Grandes Alpes, La Clusaz, Haute-Savoie, 74220

What's nearby

  • La Clusaz Ski Resort - 1 min walk - 0.0 km
  • Cret du Merle Ski Lift - 3 min walk - 0.3 km
  • Aravis Aquatic Park - 5 min walk - 0.4 km
  • Beauregard Ski Lift - 5 min walk - 0.5 km
  • La Patinoire Ski Lift - 5 min walk - 0.5 km

Getting around

  • Geneva International Airport (GVA) - 71 min drive
  • Saint-Exupery Airport (LYS) - 112 min drive
  • Grenoble (GNB-Grenoble - Isere) - 117 min drive
  • Pringy Station - 31 min drive
  • La Roche-sur-Foron Station - 31 min drive
  • St-Pierre-en-Faucigny Station - 32 min drive

Restaurants

  • ‪La Ferme - ‬8 min walk
  • ‪Lucia - ‬3 min drive
  • ‪Le Bal - ‬4 min walk
  • ‪Altitude 1647 - ‬17 min drive
  • ‪Le Lion d'or - ‬4 min walk

About this property

Alpen Roc

  • Alpen Roc offers a fantastic location, putting you just steps from La Clusaz Ski Resort. You can splash around at the indoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. A hot tub, a sauna, and a steam room are other highlights.

All inclusive details

  • Dining and beverage availability limited at one or more venues

At a glance

Hotel size

    • 107 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in time starts at 4 PM
    • Late check-in subject to availability
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Offsite parking within 492 ft (EUR 17 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service

What to do

  • Ski passes
  • Pool table
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Ski lessons nearby
  • Snowboarding nearby

Working away

  • Business center
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Ski equipment rentals
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • An indoor pool
  • Hot tub
  • Sauna
  • Steam room
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Raised toilet seat
  • Grab bar near toilet

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 1.70 per person, per night. This tax does not apply to children under 18 years of age.

Children & extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Parking

  • Parking is available nearby and costs EUR 17 per night (492 ft away)

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number FR63 419 16559

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Alpen Roc
Best Western Alpen Roc
Best Western Alpen Roc Hotel
Best Western Alpen Roc Hotel La Clusaz
Best Western Alpen Roc La Clusaz
Best Western La Clusaz
La Clusaz Best Western
Alpen Roc Hotel La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel
Alpen Roc La Clusaz
Alpen Roc Hotel La Clusaz

Frequently asked questions

Does Alpen Roc offer free cancellation for a full refund?

Yes, Alpen Roc does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Alpen Roc?

Yes, there's an indoor pool.

Are pets allowed at Alpen Roc?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Alpen Roc?

You can check in starting at 4 PM. Check-out time is noon.

What is there to do at Alpen Roc and nearby?

Have fun with onsite winter activities like skiing. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Alpen Roc also has a sauna and a steam room.

Are there restaurants at or near Alpen Roc?

Yes, there's an onsite restaurant.

What's the area around Alpen Roc like?

Alpen Roc is a short 1-minute walk from La Clusaz Ski Resort and 7 minutes' walk from Beauregard Ski Lift.

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Reviews

Alpen Roc Reviews

8.0

Very Good

8.4

Cleanliness

8.6

Location

8.6

Staff & service

7.8

Property conditions & facilities

Reviews

Verified review

8/10 Very good

Wonderful Hotel,I really enjoyed my stay. Professional and courteous staff. Great location to the Village and slopes. Perfect for families with pool, jacuzzi and billiards. They say they speak English, but not that I saw. It was not an issue.
Verified review

6/10 Good

Nous n'avons pas eu la chambre que nous avions réservé , donc celle que nous avons eu n'était pas insonorisé,pas de balcon,pas une très belle vue, parcontre très bonne literie, pas de restaurant non plus, sauf pour les deux séminaire d'entreprise qu'il y avait. Mais nous avons passé un très bon weekend quand même.
Verified review

10/10 Exceptional

Parking moto, tout service compris.
Verified review

8/10 Very good

Le service all inclusive était vraiment bien et très appréciable l’hôtel est très bien . Il manque de la place pour se garer c’est le seul point négatif.
Verified review

8/10 Very good

Très bel hôtel, très bien situé.
Verified review

4/10 Fair

Hôtel réservé en Pré-paiement, étaient persuadés que j’avais payé auprès d’Hotel.com. Apres moultes explications, les aient enfin réglé mais ensuite très compliqué pour obtenir la facture… Chambres très moyennement entretenues, vétustes. Petit déjeuner symphatique.
Verified review

10/10 Exceptional

Parfait.
Verified review

6/10 Good

Le jacuzzi était froid et les chambres insipides..
Verified review

10/10 Exceptional

Charmant hôtel

Ravis de notre court séjour à Alpen Roc. Déco type châlet très sympa. Literie comfortable, hôtel silencieux, nous avons bien apprécié le 'All inclusive', goûté, bar, centre de remise en forme. On ne peut que recommander.
Verified review

10/10 Exceptional

Hôtel charmant et personnel très agréable

Hôtel charmant. Séjour très agréable. Personnel très agréable et accommodant. PDJ très bon et copieux. Les chambres sont très cosy mais je prendrai une chambre plus grande la prochaine fois. Très bien placé dans le village tout en étant près des pistes. Je reviendrai avec grand plaisir.
Verified review

8/10 Very good

Would happily stay again. Only issue was hot water not available at what i guess was peak time as everyone getting ready for dinner.
Verified review

8/10 Very good

Sejour agréable, nourriture excellente avec grand plus apprécié......lunch et boissons pour pique-nique gratuit.
Verified review

10/10 Exceptional

Très bonne surprise!!

Tout est inclus dans le tarif, boissons, goûter, pique nique si besoin, piscine, sauna, hammam, jacuzzi !! C’était super!!
Verified review

10/10 Exceptional

Accueil super. Locaux typiques montagne. Chambres tres propres.
Verified review

8/10 Very good

bien placéPersonnel super mais trop cher hors sais

Bon hôtel mais un peu cher hors vacances scolaire 240 euros la nuit. Accueil super personnel super petit dej. Rien ne manque Buffet du soir excellent rapport qualité prix. Copieux pour nous mais bonne formule. Très beau buffet et bien présenté et avec de bons produits Rajouter Une formule avec Un buffet entree fromage ou entrée dessert serait un plus pour Les gens qui comme nous mangeons peu Perso un buffet entrée fromage avec mon mari nous aurait parfaitement convenu et j’ai entendu d’autres personnes en parler Hôtel bien placé plein centre et nous avons eu la chance d’avoir une place juste devant l’entrée Chambre parfaite spacieuse, très propre. Il y a De quoi ranger, mais coffre ne fermait pas. Literie moyenne et insonorisation a revoir car on entend les gens qui vont aux toilettes et prennent leur douches Personnel adorable et très gentil accueil serveur et serveuses. Mention spéciale pour la serveuse de Bayonne adorable. Les cuisiniers sont très sympas et la cuisine est excellent et variée Buffet vraiment appétissant et copieux. Excellent rapport qualité prix et mention très bien pour petit dej et dîner Nous reviendrons.
Verified review

4/10 Fair

Very overpriced. Paid £550 per night B&B for a cramped, dark room. Reception area nice but the rest of the hotel is tired. Needs to rethink it's pricing.
Verified review

6/10 Good

Bedrooms are tiny and need an update. Shockingly expensive for what you get.
Verified review

8/10 Very good

Hôtel chaleureux et agréable, zone bar cozy et concept open bar pratique, espace piscine/spa/ sauna très plaisant, petit déjeuner médiocre (thé insipide, même choix chaque jour, peu de mise en valeur des produits locaux)
Verified review

6/10 Good

Schönes Hotel mit freundlichen Mitarbeitern. Das Zimmer war ordentlich groß, das Bett gemütlich. Der Schwimmbereich ist ebenso wertvoll und sehr angenehm nach einem Skitag. Das inkl. Frühstück und die Getränke sind auch sehr gut angekommen. Trotzdem einige Punkte waren nicht für den hohen Preis ausreichend : - zu wenige Möglichkeiten, die nasse Skikklamotten zu trocknen - das Fenster im Zimmer schließte schwer und war nicht luftdicht - 30€pP für ein eher durchschnittliches Abendessen ist völlig übertrieben - nach Schneefall half niemand, das Auto auf dem Parkplatz zu befreien - der Lage hatte auch nicht den Preis gerechtfertigt, das man noch 5-6min in skimonture laufen muss. Also ein schönes Hotel, wofür man zu viel im Höchstsaison bezahlt..
Verified review

8/10 Very good

Tres bonne formule all inclusive Robe de chambre devrait etre fournie
Verified review

8/10 Very good

Bon séjour à l'Alpen Roc en janvier 2019

Les +: Personnel très accueillant et serviable, restauration, déco des chambres, all inclusive Les -: ménage de la chambre oublié 1 jour, odeur d'égout dans la salle de bain, pas d'ascenseur pour aller au 5ème étage (accès à pied depuis le 4ème)
Verified review

10/10 Exceptional

Tip top

Point négatif Nous avions une chambre économique et donc pas de vue Point positif Situation hôtel dans son ensemble top Petit déjeuner fantastique varié Possibilité de faire sandwich pour le midi c'était top et goûter à partir de 16h tip top J'y retournerais avec plaisir
Verified review

6/10 Good

bon rapport qualité /PRIX

bien situé , bon petit déjeuner , possibilité de faire son casse croûte de midi : excellente idée diner plus que correct et personnel très sympa
Verified review

4/10 Fair

Não recomendável.

Absurdamente desconfortável. A única coisa positiva foi o café da manhã.
Verified review

10/10 Exceptional

Hotel très bien situé accueil parfait prestations très correctes pour le prix